Login
Start Free Trial Are you a business? Click Here

WCF Ltd T/A Progreen Reviews

4.7 Rating 3,702 Reviews
94 %
of reviewers recommend WCF Ltd T/A Progreen
4.7
Based on 3,702 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read WCF Ltd T/A Progreen Reviews
Visit Website

Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

Very good advice and delivery was fast. Also replaced a part damaged during transit by next day delivery to ensure we could make the most of Easter weekend.
Helpful Report
Posted 7 years ago
Thanks for your review Emma - great to hear the part arrived with you and you were able to carry on with your plans!
Posted 7 years ago
I have purchased from Progreen on many occasions and the service is always very professional. Simple straightforward ordering and delivery always prompt. Great service!
Helpful Report
Posted 7 years ago
Everything went as promised. Thank you.
Helpful Report
Posted 7 years ago
They gave me expert advice on various aspects of weed control.
Helpful Report
Posted 7 years ago
Prompt delivery
Helpful Report
Posted 7 years ago
Efficient prompt dispatch Easy to use website
Helpful Report
Posted 7 years ago
had what I wanted, good info on website, easy to order and delivery unbelievably quick
Helpful Report
Posted 7 years ago
Simple, straight forward transaction. Swift dispatch, delivery next day. Excellent communication throughout. Recommended without reservation.
Helpful Report
Posted 7 years ago
Order arrived on time well packaged. The price was much the same as other sellers.
Helpful Report
Posted 7 years ago
Very good site, the chemicals are very well explained and delivery was very quick.
Helpful Report
Posted 7 years ago
Will do what it says on the tin
Helpful Report
Posted 7 years ago
Goods flagged as out for delivery. Days later, a phone call asking if I havce a certificate to buy the product. Why wasn't this clear on the web page? No I don't. Refund please, which I have not yet seen. Product was subsequently bought quickly and hassel free from an Ebay supplier.
Helpful Report
Posted 7 years ago
ProGreen are committed to selling in a professional and sustainable manner and we always welcome feedback to improve our service. We looked into this order for a professional quantity of rat bait. It was placed on a Friday evening (after office hours) and an automatic confirmation email at the time of purchase was sent - which does not mean the product has been despatched from our warehouse. We called at the earliest opportunity approx. 9.30am on the following Monday morning to request a copy of the buyers certificate in line with the CRRU Stewardship scheme. The buyer did not have certification and a refund was issued at 10am the same day. The CRRU scheme was started in 2016 to reduce the irresponsible sale & use of rodenticides. Our website listings have multiple mentions that the product was a professional quantity rodenticide and there was explicit mention at the bottom of the web listing that a licence is required for anyone purchasing a professional quantity. ProGreen run Rodenticide training courses and are fully behind the Stewardship scheme in order to reduce non-target animal poisonings and residues in predatory birds. We cannot police other retailers who are flagrantly ignoring the industry code of practice monitored by the Health & Safety Executive. If anyone wishes to discuss the matter further please contact us on 0800 032 6262 and we will be happy to offer advice.
Posted 7 years ago
Easy order and confirmation. No advice of despatch. Carrier failed to deliver twice, stating no one to receive although someone on site at all times and large bell to ring. Carrier delivered to a third party(wrongly). This was sorted quickly after telecom with Progreen and items delivered following day. Thank you for your help.
Helpful Report
Posted 7 years ago
Hi Peter - thank you for leaving us a review. Please accept our apologies for the issues with the carrier - but we're glad we were able to resolve this quickly for you.
Posted 7 years ago
really excellent customer service
Helpful Report
Posted 7 years ago
Hi Kate - Thank you for your kind review, we're glad we were able to help :)
Posted 7 years ago
Efficient and speedy service in response to an order
Helpful Report
Posted 7 years ago
Very fast delivery, Item exactly as described
Helpful Report
Posted 7 years ago
Prompt delivery of order
Helpful Report
Posted 7 years ago
All products work!
Helpful Report
Posted 7 years ago
Very swift and safe delivery
Helpful Report
Posted 7 years ago
Thank you for your prompt and efficient service. Very polite and helpful staff to boot.
Helpful Report
Posted 7 years ago
WCF Ltd T/A Progreen is rated 4.7 based on 3,702 reviews