WCF Ltd T/A Progreen Reviews

Name: WCF Ltd T/A Progreen
Address: Unit 3 Axis Park, Manasty Road, Orton Southgate, Cambridgeshire
Rating: 4.74

4.7 Rating 3,549 Reviews

94 %

of reviewers recommend WCF Ltd T/A Progreen

4.7

Based on 3,549 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

WCF Ltd T/A Progreen 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods flagged as out for delivery. Days later, a phone call asking if I havce a certificate to buy the product. Why wasn't this clear on the web page? No I don't. Refund please, which I have not yet seen. Product was subsequently bought quickly and hassel free from an Ebay supplier.”

Helpful Report

Posted 7 years ago

ProGreen are committed to selling in a professional and sustainable manner and we always welcome feedback to improve our service. We looked into this order for a professional quantity of rat bait. It was placed on a Friday evening (after office hours) and an automatic confirmation email at the time of purchase was sent - which does not mean the product has been despatched from our warehouse. We called at the earliest opportunity approx. 9.30am on the following Monday morning to request a copy of the buyers certificate in line with the CRRU Stewardship scheme. The buyer did not have certification and a refund was issued at 10am the same day. The CRRU scheme was started in 2016 to reduce the irresponsible sale & use of rodenticides. Our website listings have multiple mentions that the product was a professional quantity rodenticide and there was explicit mention at the bottom of the web listing that a licence is required for anyone purchasing a professional quantity. ProGreen run Rodenticide training courses and are fully behind the Stewardship scheme in order to reduce non-target animal poisonings and residues in predatory birds. We cannot police other retailers who are flagrantly ignoring the industry code of practice monitored by the Health & Safety Executive. If anyone wishes to discuss the matter further please contact us on 0800 032 6262 and we will be happy to offer advice.

Posted 7 years ago

“I only received the products last week and it seemed stupid to sow the seeds and fertilise the grass in six inches of snow. Why do you ask for a review on products that have only just been received when you know the effect will take some weeks to take place? Senseless!!”

Helpful Report

Posted 7 years ago

Hi Philip, our reviews system is automated and unfortunately doesn't take into account the Great British weather that we're experiencing currently. The review request that you’re referring to here is not mandatory – it is sent out simply to review the service & delivery from ProGreen. You are of course welcome to comment on the products at this time as well, if you do so wish, but we do not expect this. Once the weather improves and you can apply the products, you are welcome to post an updated review. If you have any questions on their use then please let us know.

Posted 7 years ago

“".............”

Helpful Report

Posted 8 years ago

Hi Derek, if there is anything you would like to discuss about your order please do not hesitate to get in touch.

Posted 8 years ago

“UPS Exception Notification, Tracking Number 1ZE3758E6847901430 I was initially told that my deliver would be made on May 31, 2017, instead it was rescheduled for June 1 via an email and I am waiting today. Will the same situation occur tomorrow? the previous day I was not at home and you have my phone number”

Helpful Report

Posted 8 years ago

Hi Mr Watters, we have investigated your delivery with UPS for you and have now resolved this with you. Apologies for any inconvenience caused by UPS; unfortunately we are subject to regulations surrounding the transport of ADR shipments to the Scottish Islands. If there is anything further we can do to help, then please do not hesitate to contact us.

Posted 8 years ago

“wrong product delivered”

Helpful Report

Posted 9 years ago

Hi Graham, we are sorry you received the wrong product. As soon as we were made aware of the mistake we despatched the correct product to you immediately. Thanks

Posted 9 years ago

WCF Ltd T/A Progreen is rated 4.7 based on 3,549 reviews