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WCF Ltd T/A Progreen Reviews

4.7 Rating 4,090 Reviews
93 %
of reviewers recommend WCF Ltd T/A Progreen
4.7
Based on 4,090 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read WCF Ltd T/A Progreen Reviews
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Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

“Goods not delivered and company not replying tocorrespondence”
Helpful Report
Posted 2 years ago
Hi Philip, sorry to hear this and apologies for any inconvenience caused. Please give us a call on 0330 165 5568 if you would like to discuss this matter further. Kind Regards, ProGreen team
Posted 2 years ago
“Excellent service again and highly competitive pricing.Grazon the only selective weed killer suitable for spot spraying on flower rich meadows.”
Helpful Report
Posted 2 years ago
Thank you for your review and glad to hear you had a good experience. Kind Regards, ProGreen team
Posted 2 years ago
“The product was good value but dispatch time and the DPD courier company were poor to put it mildly. It took three attempts to deliver to my address. They are historically bad at deliveries in my location. Shame I could not rate you more highly. Internet advertising is very prominent and well structured. I would like to use your company again but would be put off if it was DPD.”
Helpful Report
Posted 2 years ago
Hi James, thank you for your review and we apologise for any inconvenience you have faced. We will take your feedback into consideration for the future. Kind Regards, ProGreen team
Posted 2 years ago
“Delivered quickly and straightforward instructions on mixing ratios. Set up the spraying kit and proceeded to spray. Excellent results! All the areas sprayed are weed free, with the large weeds dessicated to brown fibres that are brushed away. No new weeds appearing after a month, so very pleased. Expoensive but far and away more effective than 'off the shelf' weedkillers.”
Helpful Report
Posted 2 years ago
Hi Mick, thank you for your positive review, much appreciated. We are glad to hear you have had a positive experience.
Posted 2 years ago
“Non-existent customer support.”
Helpful Report
Posted 2 years ago
Sorry to hear this, our customer service team can get very busy at this time of year but aim to get back to every customer as soon as possible. Again, we apologise for any inconvenience. Kind Regards, ProGreen team
Posted 2 years ago
“101% Recommended.... Simple as that....Pleasure to deal with and do business with....THX!”
Helpful Report
Posted 2 years ago
Great to hear this, Peter, thank you for your positive review.
Posted 2 years ago
“Poor delivery timescale. Item showed in stock, ordered online, 3-5 days delivery and when I called a week later, it wasnt in stock at all! Took over 2 weeks to arrive. Normally usually good, but not this time.”
Helpful Report
Posted 2 years ago
Hi Michele, sorry for this inconvenience you have faced. We have taken measures to ensure such delays don't happen again. Thank you for your feedback. Kind Regards, ProGreen team
Posted 2 years ago
“After ordering on a Monday, and not being informed until I’d phone on Friday that my order would be dispatched the following Monday I must admit to being somewhat perplexed! If despatch was going to be delayed, and in the interest of customer satisfaction, why on earth was I not informed as such soon after order? Being informed is everything. The delayed despatch wasn’t an issue, not being pro actively notified was an issue. An issue SO easily resolved.”
Helpful Report
Posted 2 years ago
Hi John, apologies for this inconvenience you have faced. We have taken measures to prevent such delays from happening again in the future. Thank you for your feedback. Kind Regards, ProGreen team
Posted 2 years ago
“Poor!! item never turned up!! Emailed twice no response had to get PayPal to step in for a refund!!”
Helpful Report
Posted 2 years ago
Sorry to hear this, please give us an email or a call if you wish to discuss this further. Kind Regards, ProGreen team
Posted 2 years ago
“Item excellent. Have just used sprayer with weed control. Just waiting to see results. Website easy to navigate. Would have liked to have been kept informed regarding delivery times as it did take a while to arrive”
Helpful Report
Posted 2 years ago
Hi Sandra, thank you for your review and feedback, we will take it on board for the future.
Posted 2 years ago
“Having ordered the product on the 8th March 2024 and follow-up enquiry on the 18th March I was advised that it was to be delivered on the 20th. I received an email from Dpd on the 19th staing that they were expecting my parcel and would update when received. They emailed on the 21st stating they would attempt delivery, however, they were unable to to deliver it and finally deposited it at a collection point on the 22nd - meaning that I now had to travel there to collect it. 14 days to deliver any item is unacceptable but particularly when it was stated next day.”
Helpful Report
Posted 2 years ago
Hi Stephen, thank you for your review and your feedback. We are sorry you have faced such delays and inconvenience, we will take this on board for the future. Kind Regards, ProGreen team
Posted 2 years ago
“Very slow delivery, had to ring up after 10 days, item hadn’t even been dispatched, it was then sent by courier, that took another 4 days including the weekend. As a professional user I need spare parts to arrive quicker. I have used Progreen since the company first started in Bourne south fen. Lionel.”
Helpful Report
Posted 2 years ago
Hi Lionel, sorry for this inconvenience and delay you have faced. We will take this feedback on board for the future. Thank you. Kind Regards, ProGreen team
Posted 2 years ago
“The items that I ordered came as requested and came within what I considered a reasonable time.”
Helpful Report
Posted 2 years ago
Good to hear - thank you for your review.
Posted 2 years ago
“I’d like to confirm I have now received my Cooper Pegler replacement trigger. I fitted it on Thursday and was back to work on Friday. It works fine. Thank you. I placed the order on 8th March, and didn’t receive it until 21st March. ProGreen dispatched the item on 19th March after I phoned to enquire about delivery dates on 18th March. Given the delay in dispatch it seems a little futile that I had to pay for sending the part via UPS for next working day delivery. The item was acutely delivered by DPD two days later. Maybe this is something that can be improved for future orders.”
Helpful Report
Posted 2 years ago
Hi Ian, thank you for your feedback. We again apologise for the delays and inconvenience you faced. As you mention, we take all feedback into consideration for the future to prevent issues like this happening again. Thank you again. Kind Regards, ProGreen team
Posted 2 years ago
“As a private 1st time customer, Good all round-prices&service. The only v slight criticism is not keeping updated on delivery dates ( had to ring ).”
Helpful Report
Posted 2 years ago
Hi Larry, thank you for your feedback. We will take this on board and apologise for any inconvenience you may have faced. Kind Regards, ProGreen team
Posted 2 years ago
“We bought 2 bags of Fish Blood and Bone, really happy with the product nice a free flowing makes it easy to spread and fork in around the plants. As we live close we did click and collect, we were greeted with friendly helpful staff. Happy to deal with ProGreen again,”
Helpful Report
Posted 2 years ago
Hi Kathleen, thank you for your review, and we are glad to hear you have enjoyed our collection service! Kind Regards, ProGreen team
Posted 2 years ago
“Excellent company”
Helpful Report
Posted 2 years ago
Thank you for your positive review!
Posted 2 years ago
“The perfect company. No hassle and prompt delivery , every time.”
Helpful Report
Posted 2 years ago
Hi Steven, great to hear this - thank you for your review.
Posted 2 years ago
“Good information on the website as to relative merits of available products. Easy ordering. When I had a telephone query, the phone was promptly answered by a “human.” Query politely and quickly resolved and I received the product swiftly. I will definitely use this company again.”
Helpful Report
Posted 2 years ago
Hi James, glad to hear you have had a good experience - and thank you for your positive review. Kind Regards, ProGreen team
Posted 2 years ago
“I have found Progreen to be excellent to deal with. Their website is well organised and products are accurately described, shipping is quick and efficient, but best of all the products are really effective.”
Helpful Report
Posted 2 years ago
Hi David, thank you for your review and we are glad to hear you have had a positive experience! Kind Regards, ProGreen team
Posted 2 years ago
WCF Ltd T/A Progreen is rated 4.7 based on 4,090 reviews