After ordering on a Monday, and not being informed until I’d phone on Friday that my order would be dispatched the following Monday I must admit to being somewhat perplexed!
If despatch was going to be delayed, and in the interest of customer satisfaction, why on earth was I not informed as such soon after order?
Being informed is everything. The delayed despatch wasn’t an issue, not being pro actively notified was an issue.
An issue SO easily resolved.
4 weeks ago
WCF Ltd T/A Progreen has a
4.8
average rating
from
3,175
reviews
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