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WCF Ltd T/A Progreen Reviews

4.7 Rating 3,553 Reviews
94 %
of reviewers recommend WCF Ltd T/A Progreen
4.7
Based on 3,553 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read WCF Ltd T/A Progreen Reviews
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Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

Too early to say how the seed performs, but service from Progress was good. However, the delivery by UPS caused me a headache. I asked for delivery to a nearby shop (Access Point) as I would be to on the delivery day. This change was acknowledged by UPS, yet they attempted to delivery at home when I was out. It was only the afternoon of the next day that it was correctly delivered to the Access Point.
Helpful Report
Posted 6 years ago
Hi Brian, thanks for leaving a review. We're sorry to hear that UPS have caused you some issues with your delivery. The UPS system unfortunately means that they will always attempt a first delivery before diverting to an Access Point. We will pass your comments on to UPS for feedback. If you have any queries, please do not hesitate to contact us. Thanks, The ProGreen Team
Posted 6 years ago
Very efficient prompt service.
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Posted 6 years ago
Have bought product before and it works, although more than one application can be needed. Not given 5 stars as the UPS delivery service was poor.
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Posted 6 years ago
Hi, thanks for leaving a review. We're sorry to hear UPS have let you down on your delivery. If you would like to contact us, we will be happy to look into the matter for you? You can speak to one of our team on 0800 032 6262. Thanks - The ProGreen Team
Posted 6 years ago
D elivery fine. Too soon to say if Moss Killer works well.
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Posted 7 years ago
Great product. VERY DISAPPOINTED THAT MY EMAIL TO PROGREEN REGARDING DAMAGED GOODS ON ARRIVAL HAS BEEN IGNORED.I EXPECTED BETTER FROM THEM HAVING BOUGHT FROM THEM BEFORE.
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Posted 7 years ago
Hi Graham, apologies we hadn't received an email from you regarding this? We have since contacted you, but if you would like to speak us, please do not hesitate to contact us on 0800 32 6262. Thanks - The ProGreen Team
Posted 7 years ago
Grass seed was securely boxed/ packed and was delivered promptly.
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Posted 7 years ago
Product was as ordered, was quickly dispatched and well packaged. Product arrived without damage or leakage. I did have a problem with the couriers you use as I was given an email and tracking number for delivery so cancelled 2 appointments to wait in for it. I waited in till Lunchtime on day of delivery before I had another email saying it was not going to be delivered that day and would be rescheduled. I was not notified of any further delivery date and had to stay in until it was delivered. Tracking just told me the same as initial email that owing to operational problems package would be rescheduled. Not notifying me of new delivery date was very inconvenient and annoying.
Helpful Report
Posted 7 years ago
Hi Pauline, thank you for your feedback. I have looked into your tracking for you, and your local depot had a mechanical failure on the day your delivery was due. Unfortunately this caused the delay of the shipment. We are not notified about these delays any sooner than you; however if you would like us to try and assist with a delivery, we are always prepared to help on 0800 0326262. We will pass on your comments to our couriers though, please accept our apologies for the inconvenience caused to you by the couriers. Thanks - The ProGreen Team
Posted 7 years ago
Haven’t used it yet but reports say it will kill my males tail weed. Delivery and contact quick and efficient
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Posted 7 years ago
easy to use website, lots of information of the products, over all very good. delivery was a bit of a pain as they didn't state an estimated time of delivery. other than that all good
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Posted 7 years ago
Hi Joseph, thank you for your feedback. We're glad to hear you were able to find all the information you needed on our products. With regard to the delivery, apologies for any inconvenience caused - unfortunately the courier we use does not yet offer hourly timed delivery slots nationwide. We will however pass on your comments to our couriers. Thanks, The ProGreen Team
Posted 7 years ago
Good web site and easy to navigate and order.
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Posted 7 years ago
My only complaint is that UPS are not the most helpful couriers. While many let you track delivery to the nearest hour, UPS only give a whole day, which means someone being about all day. They will try a second day but if that is missed they cannot leave hazardous chemicals at a drop off point, so it has to be collected from their distant depot.
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Posted 7 years ago
Hi Charles, thanks for leaving us a review. We have passed your feedback on to UPS, but if you have any queries, please do not hesitate to contact us.
Posted 7 years ago
A fast efficient service.
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Posted 7 years ago
A good product, repeat buy, delivered on time
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Posted 7 years ago
Helpful and knowledgeable staff offered good advice and spent some time answering questions to help me choose the right product. Prompt delivery at reasonable charge.
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Posted 7 years ago
I purchased KURTAIL GOLD 0.5 L and ULTRANITRILE gloves. The weed control is highly effective. The ordering process and delivery were professionally managed.
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Posted 7 years ago
I've used ProGreen twice to buy "Kurtail". On both occassions it arrived on time and sensibly packaged. My only misgiving is the price of postage.
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Posted 7 years ago
Hi Roy, thank you for your review. With regard to the delivery charge, we have to abide by regulations for transport of products of this type. Due to the nature of the product you ordered - it is delivered using a registered ADR courier and it cannot be carried by Royal Mail or other non ADR courier firms. Unfortunately the charges for regulated ADR carriers are higher.
Posted 7 years ago
Order dealt with promptly and turned up in allotted time.
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Posted 7 years ago
Good service, good website with excellent info on products. Perhaps it would be possible to have a lower-price, slower delivery service?
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Posted 7 years ago
Product arrived at stated date no problems packaged well
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Posted 7 years ago
Good service delivered before date said
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Posted 7 years ago
WCF Ltd T/A Progreen is rated 4.7 based on 3,553 reviews