Printster.co.uk Reviews

Name: Printster.co.uk
Address: Unit 5 Hemingway Center,Brunel Way,Bristol, ,, Unit 5 Hemingway Center,Brunel Way,Bristol, ,, Bristol
Rating: 4.68

4.7 Rating 20,961 Reviews

93 %

of reviewers recommend Printster.co.uk

4.7

Based on 20,961 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Printster.co.uk:

One of the UK's most popular online retailers of personalised gifts and fun party products, personalised face masks and much more!

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Email:

enquiries@printster.co.uk

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Printster.co.uk 5 star review on 5th December 2025

165

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prompt service, very pleased”

Helpful Report

Posted 2 years ago

“Ordered personalised mugs/ coasters and arrived promptly and well wrapped.Very happy with the quality of all products. Thank you”

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Posted 2 years ago

“Really poor quality printing onto the mug. Not clear and looks cheap. Over priced for what your get.”

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Posted 2 years ago

Hi there, I'm sorry to hear you're disappointed with your mug. We get lots of really positive comments so this comes as a surprise. If you would like to discuss this further with our team at all, please contact us on enquiries@printster.co.uk. Best, Rob

Posted 2 years ago

“Excellent service. Item as described with requested personalisations made. Good quality product. Rapid delivery. Many thanks”

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Posted 2 years ago

“Excellent quality fast delivery”

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Posted 2 years ago

“the final outcome was good quality but they initially sent me only 1 coaster with 4 photos on rather than 4 coasters with a photo on each. but we sorted the mix up”

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Posted 2 years ago

Hi Vivien, I'm sorry to hear of the mix-up but glad that the team sorted this out for you. We've reviewed the issue and I am pleased to say that we have resolved it to prevent this from happening in future. Best, Rob

Posted 2 years ago

“Won't be using this useless company again. Didn't send me my gift box then when I asked for a refund you didn't even refund me the correct amount.”

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Posted 2 years ago

Hi there, I'm sorry to hear your gift box was missing. I have checked your order and can see that the team refunded you £1.43. While the full price of the gift box is £1.50, you used a 5% discount code at checkout bringing it down to £1.43. I hope this helps clear up any confusion, but if you have any further questions please feel free to get back in touch with us. Best, Rob

Posted 2 years ago

“The quality was really good and it was the perfect gift that I had to buy for a Secret Santa present.”

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Posted 2 years ago

“Very quick & efficient service, lovely personalised mug & nicely packaged 😊”

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Posted 2 years ago

“Fabulous. Good quality paper.”

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Posted 2 years ago

“Good quality and delivered quickly”

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Posted 2 years ago

“Absolutely loved the personalised paper I got, was great quality too can't wait to see the other half's face when he opens the box”

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Posted 2 years ago

“Great service, speedy delivery 👍”

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Posted 2 years ago

“Great service and very quick delivery”

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Posted 2 years ago

“All as advertised, very good service from ordering to delivery. Thank you”

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Posted 2 years ago

“Very happy with delivery and the quality of the coasters. Would definitely order from this firm again.”

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Posted 2 years ago

“Fabulous quality printing. Exactly how I imagined it. Great quality product also. Super fast work too. Great postage service too (Royal Mail obviously)”

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Posted 2 years ago

“Was a secret Santa gift! My friend loved it!! Good quality and super fast delivery!! Will definitely use again ! Thank you !”

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Posted 2 years ago

“Lovely mugs, better than expected, good size, clear print and great colour. Would highly recommend.”

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Posted 2 years ago

“The quality of the mug I ordered was very good and the shipping was quick and inexpensive. Will definetly buy from here again”

Helpful Report

Posted 2 years ago

Printster.co.uk is rated 4.7 based on 20,961 reviews