printerinkdirect.com Reviews

Name: printerinkdirect.com
Address: 126 West Regent Street, Glasgow
Rating: 4.14

4.1 Rating 5,346 Reviews

78 %

of reviewers recommend printerinkdirect.com

4.1

Based on 5,346 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

printerinkdirect.com 5 star review on 29th July 2024

Ernie Green

printerinkdirect.com 5 star review on 30th May 2024

Anonymous

printerinkdirect.com 5 star review on 6th January 2024

John Keeble

printerinkdirect.com 5 star review on 27th December 2023

Jonathan Mark Collins

printerinkdirect.com 5 star review on 14th August 2023

Irene Bunce

printerinkdirect.com 5 star review on 10th July 2023

Arthur Moloney

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rubbish, worked once then gave up.”

Helpful Report

Posted 2 years ago

“2 of the ink cartridges that I got out of 4 are not recognised in the printer. The listing said guaranteed to fit in the Epson printer I have - but they don’t work. The printer will not accept them. The cartridges were all slightly different aswell. Cheap and fast delivery, but not worth it. Wasted money here.”

Helpful Report

Posted 2 years ago

“I dindt get the items, it was return to sender and i to ask refund, none reply on me and money is gone.”

Helpful Report

Posted 2 years ago

“Not happy with the service I have received. Customer service is very lousy, I had to open a claim with my bank against them. As they refuse to respond to my return request.”

Helpful Report

Posted 2 years ago

“I purchased 4 ink cartridges. The shipping took around 4-5 days which is not a big issue however I did not receive an invoice, unlike other companies that send the invoice automatically with your purchase. I had to email the customer service twice before I was finally sent an invoice specifying the wrong amount and only one item instead of four. I emailed back requesting the correct invoice with the correct amount and since I had no reply and it’s almost two weeks since I ordered… never again!”

Helpful Report

Posted 2 years ago

Hi Constantina, your invoice was sent over on the 15th of May - please check your spam for the receipt.

Posted 2 years ago

“The cartridges were advertised as compatible with my printer - they were not. My printer refused them. Waste of money.”

Helpful Report

Posted 2 years ago

HI Peter, please email us with your printer and I will send out the correct inks

Posted 2 years ago

“Despite advertising compatibility with my printer - it did not recognise the cartridge!”

Helpful Report

Posted 2 years ago

HI Amanda, please email us with your printer and I will send out the correct inks

Posted 2 years ago

“My printer did not accept them even though they suppose to be compatible i wrote them to try to make a return but nobody help me”

Helpful Report

Posted 2 years ago

Elena, Please call me on the number I Sent you in the email to fix this issue.

Posted 2 years ago

“Due to the wrong cartridges being sent, I tried to contact this company who didn't reply. I have returned the cartridges but have not heard anything back. I will not use this company again. Very poor service.”

Helpful Report

Posted 2 years ago

“Hi, I received this order 8.05.23 and installed this E-378XL black cartridge on my Epson XP-8600 printer. Regret, it was not recognised by the printer. I tried to reinstall it with the same result, printer does not work with this cartridge even you sale this cartridge as competitive for this Epson printer. It looks like it is not. Please advise how to return this cartridge as faulty with refund of the amount I paid, or your suggestion how to settle this problem. Thank you, Svetoslav Sergeev Mobile: 07786548091”

Helpful Report

Posted 2 years ago

“When I inserted these cartridges into my Epson WF-7830 printer they were immediately rejected as 'non-genuine' by the printer. Despite trying the various suggestions on Google I have been unable to use my printer since then.”

Helpful Report

Posted 2 years ago

“the ink is not compatible with Epson XP-322”

Helpful Report

Posted 2 years ago

“Not a fast delivery, yellow and red codes are not compatible!!!”

Helpful Report

Posted 2 years ago

“cartridges dont work on my printer”

Helpful Report

Posted 2 years ago

“Am very frustrated currently as the website was not clear in differentiating between two types of ink. Have now bought the wrong type and want to return it (change of mind). No reply from this company to help after 2 emails.”

Helpful Report

Posted 2 years ago

“Waited over a week for delivery. I’ll use Amazon next time.”

Helpful Report

Posted 2 years ago

“I have tried to contact Printer Ink Direct twice about the order I placed and they have not replied. Terrible customer service”

Helpful Report

Posted 2 years ago

“Ink cartridges not recognised by my printer. Have used non manufacturer’s cartridges before without issue. Have emailed company twice asking for returns label and refund no response after a week. Would not use again.”

Helpful Report

Posted 2 years ago

“I bought a twin pack of cartridges. The first back basically didn't work, colours were wrong and very blurry and the second pack wasn't even recognised by the printer so seemed a waste of money”

Helpful Report

Posted 2 years ago

“Placed order for ink accepting the 1 - 3 days delivery time, 3 weeks later and I requested my money be refunded due to not having received and only after this did my order arrive. Service is appalling, I can go with a couple of days late but not that long! I will not be using Printer Ink Direct again.”

Helpful Report

Posted 2 years ago

printerinkdirect.com is rated 4.1 based on 5,346 reviews