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printerinkdirect.com Reviews

4.1 Rating 5,346 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,184
 Metrics Info
4.1
Based on 5,346 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
David Keary
Verified Buyer
“Ordered a 4 pack of mixed colour toners and received 2 magenta and no yellow. Emailed to ask for a replacement and have heard nothing. Then got asked to review - hence the one star”
Helpful Report
Posted 2 years ago
Gary Morgan
Verified Buyer
“Awaiting a reply and rectification of issue, having ordered a pack of 5 hp compatible inks but only received 4 in package. Will update if receive a reply and rectify Updated on 28th June Will not purchase from this company again as following 2 emails to them about missing ink, no communication received and definitely no ink”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“It never arrived so I assume this is fraud”
Helpful Report
Posted 2 years ago
Julie Mills
Verified Buyer
“Not received order despite contacting the company several times”
Helpful Report
Posted 2 years ago
Tony Hinton
Verified Buyer
“I still haven’t received my ink, despite contacting you last week. How can you ask me to rate your service.”
Helpful Report
Posted 2 years ago
Tony Panton
Verified Buyer
“Hi just to let you know I have not yet received my order I think this is 3rd time I have ordered ink and great service very quick but this time I ordered in on the 12th June 2023 but still not got it. Hope it has been slow coming and not delivered to another address in error. Hope you can track it and see were it is.Many Thanks Tony Panton looking forward to further purchases. 👍”
Helpful Report
Posted 2 years ago
John Evans
Verified Buyer
“The black cartridge would not work. These cartridges were guaranteed to work. There was ink reaching the bottom of the print head as diagnosed by running a tissue underneath it. But nothing I tried using the settings on the printer would make it print. I contacted Printerink .direct via e mail but recieved no reply.”
Helpful Report
Posted 2 years ago
Wanessa Bocchi
Verified Buyer
“The ink wasn’t working, I sent a email but not answer!”
Helpful Report
Posted 2 years ago
Olabamidele Ajayi
Verified Buyer
“The advertisement was very misleading. I ordered 3 x packages of ink cartridges unfortunately they were not compatible with my Epson printer. It fails to work. Instead The red lights went on. Since A week ago There was no response to my email complaints.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Trying to return these inks as they don,t work no customer service what so ever”
Helpful Report
Posted 2 years ago
Wayne Easter
Verified Buyer
“When they get my order correct they may get 5.. but until then 0. Order 387813”
Helpful Report
Posted 2 years ago
Craig Rogerson
Verified Buyer
“It doesn't work, Please respond to my messages”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Received a replacement cartridge for my printer. Same number as the old one but it will not work. I get a message saying "Toner not compatible. Have emailed Printer ink direct but no response.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Hi Wrong cartridges have been sent Cartridges required are for EPSON WORKFORCE PRO WF3720 Client ref 10644652 Order ref 387517”
Helpful Report
Posted 2 years ago
Muhammad Hussain
Verified Buyer
“I have been trying to contact the team for sending me inks which weren’t working ! They did not reply or pick up call or respond on the chat ! Disappointed please avoide”
Helpful Report
Posted 2 years ago
Lesley Spicer
Verified Buyer
“You sent me a pack of red inks instead of the mixed colours I ordered. I have mailed you about this but no reply, Please advise Lesley Spicer”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I’ve sent them 4 emails now about the cartridge not being COMPATIBLE but no reply whatsoever. Pathetic customer service and product. DO NOT BUY FROM THEM”
Helpful Report
Posted 2 years ago
Stephen Thurlow
Verified Buyer
“Please could I bring to your attention, these laser cartridges are not compatible TN230BK will not fit my Brother laser printer. Very disappointed Regards Stephen You have not responded to my e-mail, I need some one to contact me.”
Helpful Report
Posted 2 years ago
Alex Bruce
Verified Buyer
“Was very disappointed with the very poor quality of the ink, so much so, I've purchased further ink, ealswhere. It goes to show, you only get what you pay for.”
Helpful Report
Posted 2 years ago
Dorel Stanescu
Verified Buyer
“Hi! The toner cartridge H1350-Econ black doesn't work on HP Laserjet M234dwe.”
Helpful Report
Posted 2 years ago
printerinkdirect.com is rated 4.1 based on 5,346 reviews
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