printerinkdirect.com Reviews

Name: printerinkdirect.com
Address: 126 West Regent Street, Glasgow
Rating: 4.14

4.1 Rating 5,346 Reviews

78 %

of reviewers recommend printerinkdirect.com

4.1

Based on 5,346 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

printerinkdirect.com 5 star review on 29th July 2024

Ernie Green

printerinkdirect.com 5 star review on 30th May 2024

Anonymous

printerinkdirect.com 5 star review on 6th January 2024

John Keeble

printerinkdirect.com 5 star review on 27th December 2023

Jonathan Mark Collins

printerinkdirect.com 5 star review on 14th August 2023

Irene Bunce

printerinkdirect.com 5 star review on 10th July 2023

Arthur Moloney

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Ink has arrived leaked in the original package. I used another one. That leaked into my printer. I have contacted you for a full refund and still have not heard any reply. Would not recommend it.”

Helpful Report

Posted 2 years ago

“Items still not received. Ordered 10 weeks ago!”

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Posted 2 years ago

“customer service is awful, i paid for next day delivery as needed the ink urgently and it arrived late. I've emailed twice yet have been ignored. poor, I do not recommend”

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Posted 2 years ago

“I ordered this product 8 days ago on a 1 to 3 day delivery and still have not received. Tried to contact the company after 6 days and no response.”

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Posted 2 years ago

“We’re not compatible with my printer like they said they would be ‘guaranteed’ to be”

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Posted 2 years ago

“I have been waiting for weeks for my ink and still nothing I have tryed to call and can't reach anyone”

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Posted 2 years ago

“Two weeks after placing the order I still await delivery . Terrible service”

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Posted 2 years ago

“3 day delivery took 3 weeks, won’t be using again”

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Posted 2 years ago

“zero out of 5.replace the spent cartridge with the new one,wouldnt work.Replace all the other colours with the one you supplied and still did not work.Defective cartridges.”

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Posted 2 years ago

“I need a vat invoice, but no answer, silence”

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Posted 2 years ago

“No response from emails or socials even now, paid extra for specific delivery and it turned up like a week late”

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Posted 2 years ago

“Bought these inks for my printer, when delivered, incorrect ones sent. Emailed and no response.”

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Posted 2 years ago

“Well, If I could give 0 stars i would. I wonder if this is a scam site. I ordered inks for my printer which the printer didn't accept. I tried to contact the company through their website and by email with no reply. I eventually sent the unopened packets of ink back to the company but they have neither refunded my payment nor acknowledged my letter in any way. COMPLETE SCAM. DO NOT USE THIS COMPANY>”

Helpful Report

Posted 2 years ago

“Eventually received ink cartridges but not within specified delivery time. Message to company numerous times never received any response. Asked to cancel the order before it was shipped and again received no response! Extremely unhappy with customer service.”

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Posted 2 years ago

“firstly next-day delivery didnt happen even though i paid extra . secondly contacted them re the wrong product sent they won't reply to emails”

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Posted 2 years ago

“I was told 3 working days to deliver, not so 10 days later I complained but guess what it was on the way. The problem was I was on the way too, on holiday I still don't know if it arrived, is it on my doorstep getting wet or stolen? I did ask for them not to send it but never got a reply.”

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Posted 2 years ago

“Hi first off I ordered Printerinkdirect Everyday Premium (A4) Paper 75g/m2 500 Sheets (White) × 1 Along with some ink the order was placed on the 2nd oct and arrived on the 14th oct hardly 1-3 days as advertised the main issue is that I ordered everyday premium a4 paper white for a reason,that is,that my printer does not work well with any other type so to receive new future laser paper is not what I ordered. I emailed printer ink direct and asked for a returns label as I wanted a refund so far I've had no respond. I cannot recommend this company.”

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Posted 2 years ago

“Very poor customer service. Avoid.”

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Posted 2 years ago

“Product received incompatible with my printer. All requests for a returns label ignored. No telephone no to contact them to resolve this issue.”

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Posted 2 years ago

“Their paper is priced extortionately and appears to be to trick you into believing it's a box of paper instead of a pack. I've tried to send the paper back to get a refund and they've ignored my emails. I've had to raise a dispute with PayPal. Avoid like the plague.”

Helpful Report

Posted 2 years ago

printerinkdirect.com is rated 4.1 based on 5,346 reviews