printerinkdirect.com Reviews

Name: printerinkdirect.com
Address: 126 West Regent Street, Glasgow
Rating: 4.14

4.1 Rating 5,346 Reviews

78 %

of reviewers recommend printerinkdirect.com

4.1

Based on 5,346 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

printerinkdirect.com 5 star review on 29th July 2024

Ernie Green

printerinkdirect.com 5 star review on 30th May 2024

Anonymous

printerinkdirect.com 5 star review on 6th January 2024

John Keeble

printerinkdirect.com 5 star review on 27th December 2023

Jonathan Mark Collins

printerinkdirect.com 5 star review on 14th August 2023

Irene Bunce

printerinkdirect.com 5 star review on 10th July 2023

Arthur Moloney

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having waited 5 weeks for the inks to arrive, as soon as they do I'll let you know!”

Helpful Report

Posted 2 years ago

“1 star for quick delivery. However the ink cartridges I ordered state that they are compatible with the Epson printer I have. Once loaded into my printer it shows that they are not recognised, I have emailed and also tried to get in contact via live chat and had no response. As it stands money down the drain which is unfortunate as other reviews seem to be positive. Hoping someone will get in touch to resolve or get a refund!”

Helpful Report

Posted 2 years ago

“I though I had ordered inks for my printer, it turned out the advert was for a different printer. I tried to contact immediately but with no reply. I now have set of inks for a different printer. I won't be using this company again.”

Helpful Report

Posted 2 years ago

“Delivery was not completed the next day, despite paying for next day, not companies fault I understand however despite numerous attempts to contact the company with no response. Would not use again as customer service is shocking.”

Helpful Report

Posted 2 years ago

“Dont use this company. They sent me the wrong product, and dont reply to emails. I've asked for a refund or the correct product, but they dont answer emails. They are rogues .”

Helpful Report

Posted 2 years ago

“Don't work!”

Helpful Report

Posted 2 years ago

“Utter dross company, stay well away. Read trust pilot and google reviews before ordering. Delivery 4 weeks late and no response to emails.”

Helpful Report

Posted 2 years ago

“Delivery takes longer than advertised. Despatch wrong order and don’t answer emails to correct or replace.Not impressed.”

Helpful Report

Posted 2 years ago

“Diabolical customer service was dispatched wrong ink to what I'd ordered have been trying everyday to contact them still left with incompatible ink and no response”

Helpful Report

Posted 2 years ago

“Poor service, delivery was over 10 days. No response to 3 emails requesting a delivery update and a request to cancel the order because it was urgent at the time of ordering. Packaging was fine when eventually delivered, but I had to pay express rates for an alternative product because of the late delivery and complete lack of response.”

Helpful Report

Posted 2 years ago

“As I ordered my cartridges on 10th October 2022 and the response from you was not until 2nd November 2022. There is not a telephone number to reach you nor an e-mail address so with no point of contact and a poor response time from you I am, understandably, not very happy. I needed this product urgently but your performance has made me consider that I shall have to go elsewhere for my supplies. I have never had to wait like this before and I run an accountancy practice where computers and printers are essential for my business. Brian Gibbs”

Helpful Report

Posted 2 years ago

“I have received a product which does not fit my printer. I have sent you a message asking for your plan to remedy this. I have heard nothing.”

Helpful Report

Posted 2 years ago

“Cartridges were the wrong type when delivered, still waiting for the correct ones to arrive!”

Helpful Report

Posted 2 years ago

“Never received my purchase and never replied to my enquirers, so fed up with cheating companies. My number: 07951018925 Hope they now call me, they took my money £39.98 but never sent my two ink cartridges 62xl black for HP printer.”

Helpful Report

Posted 2 years ago

“I didn't receive a product. Wrote few emails, no response or a refund”

Helpful Report

Posted 2 years ago

“Ink didn’t work. I emailed and asked for refund but had no reply”

Helpful Report

Posted 2 years ago

“Sent wrong ink for printer emailed twice for correct ink or refund No reply”

Helpful Report

Posted 2 years ago

“Not received despite reminder”

Helpful Report

Posted 2 years ago

“Delivery was supposed to be 3-5 working days, a week went by without the cartridges being received, chased twice using the Contact Us form and received no response. Eventually received the cartridges 13 days after ordering by which point I had already received a refund from Paypal. The Yellow cartridge was also not recognised by my printer so not a good experience all round and will not use again.”

Helpful Report

Posted 2 years ago

“Straight after purchase I messaged to say address has changed. No reply to any correspondence and no ink”

Helpful Report

Posted 2 years ago

printerinkdirect.com is rated 4.1 based on 5,346 reviews