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printerinkdirect.com Reviews

4.1 Rating 5,346 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,184
 Metrics Info
4.1
Based on 5,346 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Edit Moss-Csato
Verified Buyer
“The ink is not compatible with the printer although I ordered the ink based on the information provided by the website that it is in fact compatible. I asked for epson 8605 and received 8505”
Helpful Report
Posted 2 years ago
Janette Thompson
Verified Buyer
“I have Emailed twice that the cartridges which I ordered do not fit my printer. I have had NO reply. Very poor service.”
Helpful Report
Posted 2 years ago
Sharon Biles
Verified Buyer
“I have not received my order and I have emailed you twice.”
Helpful Report
Posted 2 years ago
Laura Antrobus
Verified Buyer
“I have still not received my item this was ordered over 1.5 weeks ago I have emailed and had no response form anyone!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Do not recommend. I have been waiting for the ink for over 3 weeks now.”
Helpful Report
Posted 2 years ago
Stephen Arthur
Verified Buyer
“Poor quality ink. Did not reply to email regarding complaint. I would not use this company again or recommended others to”
Helpful Report
Posted 2 years ago
John Evans
Verified Buyer
“Ink cartridges do not work and have attempted contact several times but had no reply. All i want is to return the cartridges and get a refund.”
Helpful Report
Posted 2 years ago
Mary Dixon
Verified Buyer
“At the moment I can’t give any stars because I’ve had a problem with my order which hasn’t been rectified. I have sent 3 emails and had no answer!!”
Helpful Report
Posted 2 years ago
Ben Fox
Verified Buyer
“I only gave one star because I have asked three times for a VAT invoice for my order with no luck, very frustrating”
Helpful Report
Posted 2 years ago
David W Plain
Verified Buyer
“Inks arrived but unfortunately didn't work. The chip contacts don't seem to match printer. When I finally got through to support they sent replacements - none of which worked. Requested refund and now radio silence. Looking at other reviews this see.s to be a frequent occurrence.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Do not buy from here says it will arrive in 1-3 working days. It has been 3 weeks and it still has not arrived. They don’t reply to customer service and it’s a joke. Do not buy from here”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Despite buying and paying for ink through their webiste - my order never arrived. I've sent multiple messages through their contact us page, as well as email and the online chat tool - with no response. At this stage, my only recourse is to complete a charge-back through my credit card company. Truly terrible service”
Helpful Report
Posted 2 years ago
Gavin Redman
Verified Buyer
“Cartridges don't work have sent few emails no reply and no telephone number. Avoid this company very poor service”
Helpful Report
Posted 2 years ago
Robert Benson
Verified Buyer
“none , printer uncompatable.”
Helpful Report
Posted 2 years ago
JOHN SAUNDERS
Verified Buyer
“Ordered on the basis of 1-3 days (their website promise) Day 15 now and nothing Numerous emails ignored Read online reviews, I did not DO NOT USE THIS COMPANY”
Helpful Report
Posted 2 years ago
Julian Edwards
Verified Buyer
“Ink took two weeks to arrive, not the advertised ‘1-3 days’. No response to any email or message on the website, no published phone number, no explanation or apologies. Will not use again”
Helpful Report
Posted 2 years ago
Walter Richardson
Verified Buyer
“black would not work did send an e mail but N O reply”
Helpful Report
Posted 2 years ago
Dean Martin
Verified Buyer
“Orderd on a Tuesday with a 1-3 day delivery or despatch time. Over a week later after a few emails sent no response. Tried the live chat and that just stayed blank for an hour. Opened up a case with PayPal and guess what got an email the day after saying my item had been dispatched. Item arrived two days later I posted the item back to sender as I had brought form another company that posted the same day and received the day after. Would definitely not used again”
Helpful Report
Posted 2 years ago
Alex Jay
Verified Buyer
“After receiving no replies from several emails sent to printer ink direct and not received purchase items i will now be approaching my bank for a charge back. Avoid this company!!!”
Helpful Report
Posted 2 years ago
Hayley Ray
Verified Buyer
“The order took two weeks when I tried to message someone no one got back to me won’t be ordering again”
Helpful Report
Posted 2 years ago
printerinkdirect.com is rated 4.1 based on 5,346 reviews
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