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printerinkdirect.com Reviews

4.1 Rating 5,346 Reviews
78 %
of reviewers recommend printerinkdirect.com
Company Reviews Product Reviews
6,184
 Metrics Info
4.1
Based on 5,346 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anthony Chadwick
Verified Buyer
“Not left a review earlier as I've sent them 3 messages since last week about my ink cartridges not being the right ones .saying on printer not compatable .they have still not replyed to me .”
Helpful Report
Posted 3 years ago
Zarah Taylor
Verified Buyer
“Product sent is faulty. Have ignored emails, forms and chat messages. Truly awful company to deal with”
Helpful Report
Posted 3 years ago
Karen Woodcock
Verified Buyer
“I can not review my inks as I never recieved them dpd took them to a shop where I could not go to because I was at work and would not allow me to get them redelivered on my days off.”
Helpful Report
Posted 3 years ago
Hi Karen, apologies for this. We are not responsible for DPD and where they take the items. If you allow me to call you, I can redeem this issue for you?
Posted 3 years ago
Anonymous
Verified Buyer
“I received the ink cartridges two weeks later, very disappointed with the service and no customer support. When trying to install the cartridge my Epsom printer prompted me that the cartridge as not genuine.”
Helpful Report
Posted 3 years ago
Paul Irvine
Verified Buyer
“Emailed yous 4 times I was desperate for ink and you failed Badly all I wanted was a simple answer as to why my cartridge was not working its the first time I have used you and it will be the last.”
Helpful Report
Posted 3 years ago
Stephen Chambers
Verified Buyer
“Still awaiting my ink cartridges!!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Ran same day black ink. Will not buy this product again.”
Helpful Report
Posted 3 years ago
Sarah Bradley
Verified Buyer
“Still not had my order and no response from the company about my missing order. Terrible service.”
Helpful Report
Posted 3 years ago
Graham Bedward
Verified Buyer
“Hahaha REVIEW !!! I still have not receive my order and they will not even reply to my emails Haha Haha !!!”
Helpful Report
Posted 3 years ago
Arianne Moore
Verified Buyer
“Clearly not compatible with the xp-335”
Helpful Report
Posted 3 years ago
David Jones
Verified Buyer
“I’ve printed 50 pages and the ink has runout not good enough”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Only two worked in the printer”
Helpful Report
Posted 4 years ago
David Clif
Verified Buyer
“Ordered 7 days ago, sent two emails chasing a delivery date, download the app, still no reply or delivery”
Helpful Report
Posted 4 years ago
Ian Thompson
Verified Buyer
“They sent out a printer drum replacement for me. The item arrived on time. HOWEVER, if like me the item is incorrect and does not fit, this is not the company that cares!!! After 3 x messages (as you can get them on the phone, every conatct is via email), the response never arrived. Not even "we are looking into this for you". Just plain NOTHING. Might as well just have an auto reply message which reads "we can't be bothered to reply" at least that woul dbe something. I think I will stick to the company I used before Cartridge Monkey.”
Helpful Report
Posted 4 years ago
Lee Dengel
Verified Buyer
“The printer does not recognise the cartridges and the blue one was delivered leaking . Not happy at all . Could I have a refund please.”
Helpful Report
Posted 4 years ago
Marc Ward
Verified Buyer
“Delivery 1 week late so far, no response from this company.”
Helpful Report
Posted 4 years ago
Gavin Arnold
Verified Buyer
“having purchased these E502-XL cartridges in good faith i was buying a quality product, but after installing them it was brought to my attention (1) the cartridges were only 50% filled with ink,(hence the price comparison to the Epson E502XL recommended cartridges), and (2) the chipset on the cartridges, does not have the correct compatibility for my Epson XP-5105 printer either! so i have 1x unit saying it registers and 3 x 50% filled others that the printer does not recognise. i am very disappointed after being sold the item under the premise that it was legitimate. please contact printer ink”
Helpful Report
Posted 4 years ago
Graham Conchie
Verified Buyer
“Sorry but the printer would not accept them”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Ordered a multipack and only received 3 out of 4 ink cartridges. I have emailed regarding this issue twice with no correspondence or acknowledgement from Printer Ink Direct. There is no telephone number to confirm or arrange a delivery for the missing magenta ink cartridge. The only advantage was the fast delivery time.”
Helpful Report
Posted 4 years ago
Stuart Lincoln
Verified Buyer
“My printer does not accept this cartridge. Any advise?”
Helpful Report
Posted 4 years ago
printerinkdirect.com is rated 4.1 based on 5,346 reviews
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