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printerinkdirect.com Reviews

4.1 Rating 5,346 Reviews
78 %
of reviewers recommend printerinkdirect.com
4.1
Based on 5,346 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

Wouldn’t give you any stars because my order hasn’t turned up yet.
Helpful Report
Posted 4 years ago
I received the wrong ink.I emailed you.You said you would look into it.I haven’t heard from you since.I parted with my money in good faith.Please refund me or send me the right ink.Kind regards Caroline
Helpful Report
Posted 4 years ago
None were recognised by my printer
Helpful Report
Posted 4 years ago
Ink doesn’t work emails don’t get replied to! Very poor service!
Helpful Report
Posted 4 years ago
I been emailing you about ink and heard nothing back.
Helpful Report
Posted 4 years ago
is not compatible with my print
Helpful Report
Posted 4 years ago
My order has not been delivered although asked to write a review...
Helpful Report
Posted 4 years ago
Inks arrived on time as usual but I misread ad so misordered previous order when I asked if could return the unopened boxes and pay difference on several occasions the response was dreadful. Such a shame to spoil a good relationship
Helpful Report
Posted 5 years ago
Sent me the wrong cartridge and have ignored all 3 of my emails.
Helpful Report
Posted 5 years ago
I have been sent an empty cartridge and I have been able to get a response
Helpful Report
Posted 5 years ago
They did not send the product out and ignored my emails, I had to request a refund through PayPal.
Helpful Report
Posted 5 years ago
Whilst the delivery was quick, unfortunately the wrong item was sent. Easy enough mistake...and not usually worthy of a one star review. It is when there's no easy to find phone number (I gave up looking) and no e-mails are answered or even acknowledged. I ended up going to PayPal to claim back the money spent on the order and went to Amazon. I understand mistakes are made, but at the very least respond to communications from your customers.
Helpful Report
Posted 5 years ago
I ordered 2 cartridges a week ago and was told they had been posted first class. I have previously chased these and not heard anything back. I have also still not received the cartridges so I have had to re-purchase these from a different supplier as I cannot wait any longer.
Helpful Report
Posted 5 years ago
Ink arrived in 2days, great. But paper ordered simultaneously failed to arrive, and 4 attempts to contact cust. services over a week failed to get a response, finally responded to apologise for not responding, but failed to offer a solution or sort the missing paper. Rubbish.
Helpful Report
Posted 5 years ago
printerinkdirect.com is rated 4.1 based on 5,346 reviews