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printerinkdirect.com Reviews

4.2 Rating 4,536 Reviews

79 %

of reviewers recommend printerinkdirect.com

Company Reviews

Product Reviews

4.2

Based on 4,536 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

printerinkdirect.com 5 star review on 6th January 2024

printerinkdirect.com 5 star review on 27th December 2023

Jonathan Mark Collins

printerinkdirect.com 5 star review on 14th August 2023

printerinkdirect.com 5 star review on 10th July 2023

printerinkdirect.com 5 star review on 1st June 2023

Daniel Phillips

printerinkdirect.com 5 star review on 9th May 2023

printerinkdirect.com 5 star review on 9th May 2023

10

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Contacted company twice to inform them that printer cartridge that was sold as compatible with my Samsung printer was in fact a couple of millimetres too big to fit into the slot. My advice to our purchasers buy cheap pay twice!”

Posted 6 months ago

“As i have messaged you several times now, delivery still awaited ??”

Posted 6 months ago

“Hi i ordered some ink a few weeks back and i have not received it.. order 1074937”

Posted 6 months ago

“I ordered cartridges and received them three weeks later not three days as advise, wrote to you on three occasions to and never received any response, the service is shocking and would not recommend you.”

Posted 6 months ago

“Order took a month to arrive. Impossible to get hold of company despite many attempts. Order eventually arrived but they sent the wrong items. Tried to contact the company again but no response.”

Posted 6 months ago

“TERRIBLE SERVICE. No communication throughout the order. Didn't know if i would recieve the items at all. I finally did around 3 weeks later. UNHELPFUL!”

Posted 6 months ago

“I have sent two messages regarding a missing item in my order. a week has passed with no response not even an acknowledgement.!”

Posted 6 months ago

“Terrible company”

Posted 6 months ago

“Have asked for a invoice now 4 times and still nothing, how hard is it to send one over or just put one in with the goods.”

Posted 6 months ago

“This company is a scam. They never replied on advice for my non delivered order that was probably never been sent.”

Posted 6 months ago

“Ordered ink over 3 weeks ago still hasn't arrived. E mailed first beforw review to tet finf out where it is. Had no reply and still no ink recieved or any refund”

Posted 6 months ago

“Communication with this company is terrible, as luck would have it ,it turned out ok”

Posted 6 months ago

“That should be no stars. As you never replied to my email with my problem”

Posted 6 months ago

“This email is a joke I’ve send you a couple of emails saying it hasn’t arrived. Tracking says it keeps going to Somerton near Bristol which is 210 miles from me. Please sort this out”

Posted 6 months ago

“My product hasn't arrived and it says it has been recieved and i can not see were is has been delivered to or had any response from the company”

Posted 6 months ago

“Copany unable to be contacted regarding order and they haven't responded to nermerous e-mails or their chat-line. No address or telephone number obtainable. Unable to return item or get suitable alternative ink jets or refund.”

Posted 6 months ago

“I am afraid I can give it no stars because, as I explained in an earlier email to the vendors, the wrong item was sent to me. I received a toner cartridge addressed to a Mr Paul Wilson. 117 Station Road, Okehampton. EX20 1EH. Perhaps you could sort it out for me?”

Posted 6 months ago

“Unfortunately, I made a mistake and ordered the wrong item. Within a couple of hours I realised, read the instructions on the website and requested that the order not be despatched and identified the correct item that I required. PID completely ignored this request and subsequent emails including a request to return within the time stated. All were ignored. Well PID, enjoy your easy £30 it's the last you will get from me and I will actively discourage anyone from dealing with you. Unprofessional is the word that springs to mind. I wish I had read reviews before dealing with you. 1 star is a star to many, I wish I could make it 0”

Posted 7 months ago

“I ordered the ink and it took 3 weeks to arrive. This was only after i chased them up. The ink never worked on the printer, said it wasn't compatible. There is no way to contact the company other than by email, i have emailed them and received no response. I am now after a refund and can't get a response about that. Never will i use this company again or do i suggest anyone purchases anything from them.”

Posted 7 months ago

“The product itself seems fine, however, Royal Mail delivered it to the wrong house, they advise contacting the sender which I did, via chat and e-mail, the response? None, for this poor customer service I give 1 star”

Posted 7 months ago

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printerinkdirect.com is rated 4.2 based on 4,536 reviews