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printerinkdirect.com Reviews

4.1 Rating 5,346 Reviews
78 %
of reviewers recommend printerinkdirect.com
4.1
Based on 5,346 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read printerinkdirect.com Reviews

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

You are are absolutely a joke company,send me damaged detiorated Photo paper old stock absorbed in humiduty,No Responce to my complain..You stole my money...
Helpful Report
Posted 1 year ago
Ink delivered late. Customer service non-existent. They do not respond to messages and there is no number to call. The items just show up whenever they show up. Do not place an order here if in a haste. Give yourself at least 10 days for delivery.
Helpful Report
Posted 1 year ago
put in the carteridges and the colours are very bad
Helpful Report
Posted 1 year ago
I have written several times to ask how to return my order no 1088149 as it is incompatable with my pri nter and have had no reply so am not very impressed.
Helpful Report
Posted 1 year ago
Ordered multipack of 4 colours but received 4 separate inks, 2 of which were incompatible as printer showed error message of non-HP chip detected and will not work. Have written to sellers to replace but have had no response yet.
Helpful Report
Posted 1 year ago
Ordered the wrong ink. Sent an email to customer services to explain and exchange. Heard nothing back from them. Bye bye £25
Helpful Report
Posted 1 year ago
Disgusting service never buy from here again don’t reply to emails just a bloody scam company sooner go elsewhere and pay more for a decent service
Helpful Report
Posted 1 year ago
I have received the wrong cartridges, might be my fault but so far no response despite website & email. Things can go wrong but the proof of a good suplier is when they REPLY TO COMMUNICATION
Helpful Report
Posted 1 year ago
I tried installing my recently purchased cartridges into my printer this morning. This message came up for the magenta and yellow cartridges only. The indicated cartridges are blocked because they contain a non-HP chip. Replace to continue printing. Please could you let me know how this issue can be rectified as I'm now unable to use the printer unless I go somewhere else to purchase more cartridges. I don’t rate your service at all as I can’t use my printer
Helpful Report
Posted 1 year ago
Horrible service - it is impossible to get a reply to any questions or queries. They dont respond to emails or respond to the online chat. Would not recommend at all.
Helpful Report
Posted 1 year ago
The Cyan did not release so printing out egyptair boarding Passes in Bright Pink was no prepRation for the promotional catalogue I was printing for my trip to Egypt has set meback
Helpful Report
Posted 1 year ago
this is the second time I've asked now where is my VAT invoice please
Helpful Report
Posted 1 year ago
Sent wrong ink, wasted 2 cartridges finding out. Sent multiple emails with no reply. Avoid at all costs. Crooks
Helpful Report
Posted 1 year ago
Appalling service! DO NOT USE I purchased 2 Compatible Epson XP-520 Printer Ink Cartridge Multipack however the company sent the wrong product. I sent muliple emails and completed the feedback form via their website and was never contacted.
Helpful Report
Posted 1 year ago
Nothing wrong with the purchase and delivery, however, I tried to get a VAT receipt as it is a business purchase but nobody ever got back to me. I emailed twice, no response. I asked on web chat twice, no response. I contacted them on instagram twice, no response. Product 5 stars, after sales support 0 stars!
Helpful Report
Posted 1 year ago
i have emailed you twice with no reply wrong inks
Helpful Report
Posted 1 year ago
Zero customer service. Tried to contact multiple times as wrong ink received. No reply what so ever!!
Helpful Report
Posted 1 year ago
Ordered for sx125 Epson stylus. Sent incomaptable cartridges
Helpful Report
Posted 1 year ago
Useless at communication. I've sent them 3 emails and still not had a response.
Helpful Report
Posted 1 year ago
Worst company to order from. First they sent me the WRONG cartridges and then they don't even bother responding to my many emails. I've emailed 3-4 times and heard nothing back!
Helpful Report
Posted 1 year ago
printerinkdirect.com is rated 4.1 based on 5,346 reviews