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printerinkdirect.com Reviews

4.2 Rating 4,495 Reviews

79 %

of reviewers recommend printerinkdirect.com

Company Reviews

Product Reviews

4.2

Based on 4,495 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

printerinkdirect.com 5 star review on 6th January 2024

printerinkdirect.com 5 star review on 27th December 2023

Jonathan Mark Collins

printerinkdirect.com 5 star review on 14th August 2023

printerinkdirect.com 5 star review on 10th July 2023

printerinkdirect.com 5 star review on 1st June 2023

Daniel Phillips

printerinkdirect.com 5 star review on 9th May 2023

printerinkdirect.com 5 star review on 9th May 2023

10

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful. 3rd party cartridges not recognised in Kyocera printer. All emails to obtain returns information were ignored. My advice is buy from someone else.”

Posted 4 months ago

“Ordered a set of inks that claimed to be compatible with our printer. When they arrived the printer would not recognise them. Only way to contact company was to email them, which I did informing they did not work and had no reply. I would avoid using this company at all costs.”

Posted 4 months ago

“I have tried to return a purchase and get a refund and despite sending emails etc, i still havent heard from this company. Very disappointed with their customer service.”

Posted 4 months ago

“Garbage company, didn’t reply to emails or messages via their contact us page, no comments whatsoever had to raise a case with PayPal then they sent the item save your money and shop elsewhere would give them a minus if possible”

Posted 4 months ago

“Item ordered isn’t compatible, I have emailed twice without reply. Poor customer service Definitely won’t use again”

Posted 4 months ago

“Bought a set cartridges and fitted one of them. It failed to print correctly. I emailed to complain and request a refund and collection of the set and have had no response.”

Posted 4 months ago

“Wrong item received. No response to contact email.”

Posted 4 months ago

“I wish to return them please supply a RETURNS LABEL to 30 Woodlea Gardens, West End, S)30 3GA”

Posted 4 months ago

“Despite searching by model name on their site, the cartridges don’t fit my printer. I can’t find how to return them. I emailed them last week and no response. Not impressed.”

Posted 4 months ago

“I would not recommend. Communication non existent. Item arrived 10 days late. Had to open a PayPal dispute for them to respond and post it to me. By this time I had purchased elsewhere as I needed the replacement for work but they've refused to accept the item back and refund me”

Posted 4 months ago

“Tried on three separate occasions to contact Printer Ink Direct regarding a faulty item over the space of a week. No reply still.”

Posted 4 months ago

“Don't do business with these people their customer service is none existence in my case I may have ordered wrong, spotted the mistake and emailed them to say this may me the case and got no response,five or more emails later and nothing apart from this email asking how I'd rate them !!!!!!”

Posted 5 months ago

“I purchased the ink cartridges for my Epson SX425W on 22nd Nov 23 which arrived on the 25th. When I tried to load the magenta cartridge it came up "not recognised" on the screen after several attempts with two cartridges. I've since emailed sales twice with the above problem enquiring if there are alternative compatible cartridges that can be used as there seems to be an issue with these. To date, I'm still to receive any response to either email. Until this matter is resolved the review will be unfavorable.”

Posted 5 months ago

“The order did arrive quite promptly, however, when the ink was delivered one of the colours had leaked. I have now emailed 4 times and have not received a response or any mention of a refund. I will not be using Printer Ink Direct again.”

Posted 5 months ago

“Ordered a set of toners, 1 was faulty and despite 2 emails and raising a PayPal claim for a refund, I have received no response. Taken from their email "We hope everything is going well and you're totally happy with your order. Of course, if not please do let us know by replying to this email and we'll get right on it" ..... really, all words and no actions. Will never use this company again”

Posted 5 months ago

“Reply to my emails!!!!!”

Posted 5 months ago

“Sent the wrong catridges and didnt respond to emails. Avoid this company!”

Posted 5 months ago

“If I could give them zero stars I would. 1 month later and 3 emails that have been ignored I'm still no where near finding out where my ink is.”

Posted 5 months ago

“I cannot give a review of Printer Ink Direct because although the ink cassettes look the same as previous inks that I have used and although you say they are compatible with my Canon Pixma printer, it doesn't recognise the inks and so my printer is not printing! I placed this order 1075505 on 28 October. This order was delivered to me on 13 November even though you say if you Order by 4:00pm you provide Same (Working) Day Dispatch. Poor quality inks and poor delivery service.”

Posted 5 months ago

“Thé printer isn’t recognised by my printer so won’t work.”

Posted 5 months ago

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printerinkdirect.com is rated 4.2 based on 4,495 reviews