printerinkdirect.com Reviews

Name: printerinkdirect.com
Address: 126 West Regent Street, Glasgow
Rating: 4.15

4.2 Rating 5,319 Reviews

78 %

of reviewers recommend printerinkdirect.com

4.2

Based on 5,319 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About printerinkdirect.com:

Printer ink, direct to you. Buy your cheap printer ink cartridges, laser toner cartridges from our safe online store. Fast free delivery with all orders over £20 on inkjet supplies and laser consumables. For great deals and savings on original and compatible cartridges, visit the website now. We stock brands from Epson, HP, Canon and many more.

Visit us at printerinkdirect.com to see our range.

If you have any questions feel free to email us at sales@printerinkdirect.com

printerinkdirect.com 5 star review on 29th July 2024

Ernie Green

printerinkdirect.com 5 star review on 30th May 2024

Anonymous

printerinkdirect.com 5 star review on 6th January 2024

John Keeble

printerinkdirect.com 5 star review on 27th December 2023

Jonathan Mark Collins

printerinkdirect.com 5 star review on 14th August 2023

Irene Bunce

printerinkdirect.com 5 star review on 10th July 2023

Arthur Moloney

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Faulty cartridge , written FOUR times , still no reply.”

Helpful Report

Posted 7 months ago

“One cartridge was corroded and a different make it is not recognised and I can't print. All support emails ignored. Do not use this company. Total waste of money.”

Helpful Report

Posted 7 months ago

“The service was terrible ordered two ink cartridges decided to add a bit of printing paper to the order paid for it all. Couple of days later informed both inks are out of stock but paper coming a refund would be issued as indeed it was. Why the order went through when you dont have the stock is bizzare. i was just left with over priced paper. To be fair the refund was quick and efficiant must be experianced at that bit!”

Helpful Report

Posted 7 months ago

“No response from the customer services email that they provide to contact for returns and refunds as well as the online chat box”

Helpful Report

Posted 7 months ago

“Order placed on a Saturday and paid extra for next working day delivery, therfore expected delivery on Tuesday. Did not arrive, e-mailed but no reply, tried to use chat box but nothing back. Parcel eventually arrived on Saturday. I will not use this company again, suggest you use other suppliers. (I have given one star because you can not give zero)”

Helpful Report

Posted 7 months ago

“Delivered to wrong old address I tried to contact straight away to change but no response. No ink catridges and £10 out of pocket”

Helpful Report

Posted 7 months ago

“They have sent me two not working inks for £80. When I wrote to them regarding this, I still haven't received a response. They dont even tell you how to proceed with a refund or reutrn. I would not buy your ink from them.”

Helpful Report

Posted 8 months ago

“Very poor service, I got delivered wrong product, try to contact them three times no respond at all. It’s seams doggy business.”

Helpful Report

Posted 8 months ago

“ink did not work and after emailing about the problem no one replied from this compay”

Helpful Report

Posted 8 months ago

“Parcel was delivered to the wrong address by Royal Mail tried to get in touch with them and no reply”

Helpful Report

Posted 8 months ago

“The toner cartridges are completely wrong and I have emailed twice and had a chat with the bot ...nothing doing, just send me the correct ones or refund and collect please”

Helpful Report

Posted 8 months ago

“After unanswered calls and 2 unanswered emails (with read reciepts not read), over a 2 week period, to rectify cartridge not printing, feel i have no option but to submit a bad review”

Helpful Report

Posted 8 months ago

“Terrible, never even got my ink”

Helpful Report

Posted 8 months ago

“items never received,altough promised twice and could not get any replies to my e mails, its now refered to paypal to sort out to get my money back”

Helpful Report

Posted 8 months ago

“Poor quality all inks started leaking as I opened the seal , asked for exchange or refund no reply”

Helpful Report

Posted 8 months ago

“"I am extremely disappointed with my recent order. I was sent completely the wrong inks, and I've been trying to contact customer service for over a week now with no response. Multiple emails and calls have gone unanswered, and I still have no idea how to get the correct items or a refund. This level of service is unacceptable. I won't be ordering from here again and strongly advise others to be cautious.”

Helpful Report

Posted 8 months ago

“Utter rubbish got covered in ink ruined a shirt would highly NOT recommend”

Helpful Report

Posted 8 months ago

“No not happy.Had to wait very long time for order to come.Emailed so many times, no reply.Just contacted bank to try and get money back and they turned up.They will not be getting any more orders off me.Badly run,and can't be bothered to reply to the numerouse messages”

Helpful Report

Posted 8 months ago

“Never received the correct order and then got no response from them when emailed”

Helpful Report

Posted 9 months ago

“I have emailed this company twice as I ordered a Compatible Canon Pixma MG5750 High Capacity Printer Ink Cartridge Multipack 1 and the blue cartridge wouldn't work in the printer for some reason. I have still not heard anything back from them which is very frustrating and really poor customer service.”

Helpful Report

Posted 9 months ago

printerinkdirect.com is rated 4.2 based on 5,319 reviews