PRIMO REGISTRATIONS Reviews

Name: PRIMO REGISTRATIONS
Address: Transfer House, PO Box 489, Fleet, GU51 9FL, Fleet
Rating: 4.91

4.9 Rating 8,078 Reviews

98 %

of reviewers recommend PRIMO REGISTRATIONS

Company Reviews

Metrics

Info

4.9

Based on 8,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01252 49 1111

Email:

INFO@PRIMOREGISTRATIONS.CO.UK

Location:

Transfer House, PO Box 489, Fleet, GU51 9FL
Fleet
GU51 9FL

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PRIMO REGISTRATIONS 5 star review on 6th December 2025

472

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over the years I’ve bought / transferred many private plates and not ever had it been so difficult, expensive and time consuming. There seemed to be costs that were hidden from the price of the plate as it was advertised. Not a pleasant experience, when making contact I got very little support or empathy.”

Helpful Report

Thank you for taking the time to give a review. I'm afraid I'm a little confused to your rating on the review as I have investigated this for you. When you placed your order online it showed you the cost of £426.08 at the very first search screen, and when you went through your order the only thing that you chose extra was for 1st class delivery which was £1.99, bringing the cost to £428.07. This is what you paid, and there were no other costs involved. You placed your order on Saturday 19th, your plates were despatched to you on Monday 21st (first day that postage could go out), and your certificate was received from the DVLA on the 30th and despatched to you straight away as advised. I therefore don't understand your comment about costs being hidden as everything was shown for you during the order process, and the only extra payment that you've made is on the 1st class delivery. I'm very sorry that you think the service that we provided is the worst possible service available, but I am struggling to understand why this is. However, I wish you enjoy your new registration in the meantime. Regards The Primo Team

“Ridiculously quick! Paid over the phone on 28 March and fitted the plates on 1st April. Received the V5C on 2nd April! So simple to do and they were the cheapest. Definitely recommend them.”

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“Quick.easy.painless Thank you very much.”

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“Purchased a registration for my daughter as a gift and was absolutely amazed at the ease, speed, helpfulness and vast choice that I had from Primo. Never before have I purchased a new registration plate so I was very worried and baffled but Primo made it all so easy. The website was easy and smooth. Delivery was super quick and on the occasion I phoned for advise the lady I spoke to was wonderful. Highly recommend!”

PRIMO REGISTRATIONS 5 star review on 3rd April 2022

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“Convenient!”

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“Fantastic service at affordable prices, everything done for you in one place. I would highly recommend them.”

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“Great service. Really impressed with the speed and efficiency.”

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“Plates arrived quickly, great service”

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“Ordered on Sunday .sat on the road. quickly and efficiently”

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“Excellent service & very easy to use the service.”

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“Very quick and professional service. Helpful all the way though process.”

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“My second purchase and yet again fantastic service. Bought the plate on tuesday and the seamless transaction was complete by friday. Cannot recommend highly enough.”

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“I am very happy with my registration Primo was very quick and very good would use again if needed.”

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“Very quick delivery and smooth transfer of the plate . Thanks a lot xx”

PRIMO REGISTRATIONS 5 star review on 29th March 2022

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“Superb customer service and when transfer was put through it literally happened overnight!! We couldn't be happier and I would definitely recommend to friends”

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“quick and easy procedure and very satisfied with quick delivery of number plate.”

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“Great service. Paid the extra £19.99 for them to sort transfer with dvla. Sorted in days. Very happy and straightforward steps.”

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“A very competitive price together with a speedy, problem free order and delivery process made this an enjoyable experience.”

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“Excellent service had my new number plates on in 10 days”

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“This company uses an Email system to notify it's customers of important information. The Emails sent to me were considered a security risk by my AVG Protection and consequently I could not read them so reverting to snail mail delayed the process of transferring my number plate. I wouldn't use this company again.”

Helpful Report

Hi Brian, Thank you for taking the time to leave us a review. Unfortunately I'm very disappointed at your review, as you are essentially telling people not to order from us, which ultimately could cost people their jobs and liveliehoods, when the issue that you've experienced is with your antivirus on your computer. I'm afraid we have no impact on the settings on your computer, and therefore cannot influence how the emails that you receive are handled. It is a shame that your computer wouldn't receive our emails, but I understand that the number plate is registered to your vehicle still within the timeframes that we advise our customers. I don't believe a 3 star review of our service is justified. Regards The Primo Team

PRIMO REGISTRATIONS is rated 4.9 based on 8,078 reviews