Primarycaresupplies.co.uk Reviews

Name: Primarycaresupplies.co.uk
Address: Unit 6 Mill Hall Business Estate Aylesford, ,, Kent
Rating: 4.61

4.6 Rating 584 Reviews

95 %

of reviewers recommend Primarycaresupplies.co.uk

4.6

Based on 584 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Primarycaresupplies.co.uk:

Providing healthcare professionals with quality medical diagnostic and therapeutic equipment since 1997.

Visit Website

Phone:

0845 862 9500

Email:

sales@primarycaresupplies.co.uk

Location:

Unit 6 Mill Hall Business Estate Aylesford, ,
Kent
ME20 7JZ

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Primarycaresupplies.co.uk 5 star review on 30th March 2025

Julie Harding

Primarycaresupplies.co.uk 5 star review on 23rd December 2020

Karen

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website didn't have all the extra supplies needed for the ECG machine A confirmation of estimated delivery date/ notification of delay would be useful - I had to chase it up But - a good price!”

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Posted 9 years ago

“Very prompt, helpful service - Elley was particularly efficient at sorting out the VAT exemption.”

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Posted 9 years ago

“Very good service, the machine looks very easy to use, instructions are simple to follow”

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Posted 9 years ago

“excellent service many thanks”

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Posted 9 years ago

“Excellent service again.......very helpful and cheerful initial telephone contact. Will use again.”

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Posted 9 years ago

“Very swift, order one day here the next. Thank you.”

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Posted 9 years ago

“Very easy to deal with, this was my first order done as a direct sale and paid for over the phone, item despatched and arrived very quickly and no carriage charge. Very pleased with the whole process.”

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Posted 9 years ago

“I had to chase initially for a call back but then the service was very efficient”

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Posted 9 years ago

“Very efficient ordering process and item arrived on time.”

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Posted 9 years ago

“I was having problems my JustEau 15kg water bottles i went online and found primary care supplies, gave them a ring to make sure, they kindly and politely explain that they had what I required,paid and 4 x 15ltr bottles arrived next day. Resulting in a very happy customer, will definitely be using there services again 5 star service.”

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Posted 9 years ago

“Excellent service”

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Posted 9 years ago

“very helpful, and kept informed at all times of a delay in my order through your supplier, and the progress of the order.”

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Posted 9 years ago

“Great service”

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Posted 9 years ago

“excellent service,helpful staff and very prompt delivery. would recommend to to other education sites and establishments.”

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Posted 9 years ago

“Very efficient service. Will use again.”

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Posted 9 years ago

“Placing the order was very easy and the girl that took my order was very pleasant and helpful. However delivery took a little longer than expected, but all arrived eventually ok. Overall everything was good”

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Posted 9 years ago

“Elli is excellent, warm email style, very helpful when sent queries about the product. Clear and prompt service. Highly recommend the service.”

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Posted 9 years ago

“i did a small order which took over a week to get after being told that most of the order was out of stock then when told it was going to be with me it came later and the deliery charge that i was told had been taken off hasnt been”

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Posted 9 years ago

Dear Customer, I apologise you have not received the service you expected. I can see there was a slight delay on your order, but our customer service team kept you updated as to when the order would be delivered. I have also emailed you directly regarding this, and I hope you find the response satisfactory. Kind regards.

Posted 9 years ago

“Very fast to answer enquiry and arrange order of equipment, delivery fast, thank you.”

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Posted 9 years ago

“Quick delivery and excellent service.”

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Posted 9 years ago

Primarycaresupplies.co.uk is rated 4.6 based on 584 reviews