Primarycaresupplies.co.uk Reviews

4.5 Rating 449 Reviews
88 %
of reviewers recommend Primarycaresupplies.co.uk
4.5
Based on 449 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone
Read Primarycaresupplies.co.uk Reviews

About Primarycaresupplies.co.uk:

Providing healthcare professionals with quality medical diagnostic and therapeutic equipment since 1997.

Visit Website

Phone:

0845 862 9500

Email:

sales@primarycaresupplies.co.uk

Location:

Unit 6 Mill Hall Business Estate Aylesford, ,

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Items are a competitive price, and well packaged but the customer service is a real let down. Asked for a bulk quote and placed the order on a Tuesday, let the agent know (as requested) once the same day payment had been made and didn't hear from her then. I had to chase her the next day and the items didn't get dispatched until the Thursday so I got them on Friday, despite being charged £5.95 for delivery as I stated I needed delivery asap. I decided to give them another shot as obviously mistakes can happen and it wasn't a major inconvenience and placed another order on a Thursday, same day payment made, agent informed on the day. By Monday, no response from them again! I've had to chase again and the agent now says they are waiting for stock, so I don't know when it will even be dispatched and again I've been charged £5.95 for the carriage. Not great.
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Posted 4 months ago
Usually quick and efficient service but this time they were a day late with delivery. However, they did refund the postage.
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Posted 7 months ago
When the initial product arrived damaged i contacted Primary care and the issue was dealt with efficiently with little fuss. New product sent out and arrived within a week.
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Posted 7 months ago
Easy to use and gives clear information.
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Posted 7 months ago
Pleased with the service. Easy to use.
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Posted 7 months ago
Staff very friendly and competent at their job. I received the replacement battery for the defibrillator within a few days.
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Posted 7 months ago
happy with product and happy with service
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Posted 7 months ago
The delivery was very quick and really helped us keep Covid out of our event.
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Posted 7 months ago
The tests we ordered came quickly by decent courier and were a good price. If I need them again for future trips abroad I would not hesitate to use Primarycaresupplies again
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Posted 7 months ago
Excellent price, very efficient delivery service, all round happy with Primary service and customer services.
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Posted 7 months ago
Easy to order the items on the website and they were delivered as promised.
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Posted 7 months ago
Easy to order and check in stock status, quick speedy delivery.
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Posted 7 months ago
Was very happy with your customer service, would definitely use you again in the future. Thank you
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Posted 7 months ago
Quick to respond to pricing query and very fast delivery when we went ahead. Pricing was very competitive
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Posted 7 months ago
Excellent experience from start to end. Easy ordering on-line, followed by super quick delivery. Fabulous customer care service 100%
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Posted 7 months ago
Hi The team are always extremely helpful and professional - they make ordering so much easier.
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Posted 7 months ago
Very prompt delivery. Good communication.
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Posted 7 months ago
So pleased to be dealing with Primary Care Supplies, excellent customer service and product supply. Would not hesitate to recommend them to other healthcare colleagues.
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Posted 9 months ago
First time I've used Primary Care Supplies, found them on line. Website was really easy to navigate and the order came through well within the promised time frame. Thank you.
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Posted 10 months ago
Their service performance is exceptional. We have now place 3 orders with Primary Care Supplies and deliveries have been exactly as promised.
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Posted 10 months ago
Primarycaresupplies.co.uk is rated 4.53 based on 449 reviews