Primarycaresupplies.co.uk Reviews

4.6 Rating 527 Reviews
94 %
of reviewers recommend Primarycaresupplies.co.uk
4.6
Based on 527 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Primarycaresupplies.co.uk Reviews

About Primarycaresupplies.co.uk:

Providing healthcare professionals with quality medical diagnostic and therapeutic equipment since 1997.

Visit Website

Phone:

0845 862 9500

Email:

sales@primarycaresupplies.co.uk

Location:

Unit 6 Mill Hall Business Estate Aylesford, ,
Kent
ME20 7JZ

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Lost 1 star as I don't appreciate follow-up phone calls. Not necessary!
Helpful Report
Posted 4 months ago
It was fine, all pretty painless.
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Posted 5 months ago
Machine arrived quickly as we paid extra and packed well. The outer box and inner box had some damage to the corner.
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Posted 8 months ago
delivered promply
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Posted 8 months ago
Item received quickly all ok would use supplier again
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Posted 1 year ago
I was very happy with the price and the otoscope. I was disappointed that, despite showing as in stock on the website, I actually had to wait a few weeks for it to be available. However, I was promptly informed of the issue and given the option of a refund or changing to a different colour. In the end I chose to wait and delivery was very prompt once in stock. Maybe review the process for ensuring the website matches actual stock levels please?
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Posted 1 year ago
Not in stock but contacted promptly and offered an alternative. Sent out in a timely manner once stock received. Good service.
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Posted 1 year ago
Usually quick and efficient service but this time they were a day late with delivery. However, they did refund the postage.
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Posted 2 years ago
Quick to respond to pricing query and very fast delivery when we went ahead. Pricing was very competitive
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Posted 2 years ago
Items are usually quick to arrive, all neatly packaged and excellent quality. Only had issue with delivery once or twice but over, would recommend.
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Posted 2 years ago
Good delivery time and was pleased they were able to provide a government approved COVID 19 Vaccine kit. All round good service.
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Posted 3 years ago
Would have been good if we were told a delivery date.
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Posted 3 years ago
good and effective
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Posted 3 years ago
Parcel not addressed properly. Missed the name of the person which caused delay in our large building, otherwise great
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Posted 4 years ago
Delivered within 3-5 working days as expected with signed for delivery. Article as described and safely packaged. Very satisfied. Obviously delivery faster wit other companies but this product was cheaper with Primary Care supplies.
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Posted 5 years ago
My order did not arrive when expected, however when I rang and queried this the service was excellent and I received my goods the next day.
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Posted 5 years ago
Arrived within 2dqys of ordering. Well packaged.
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Posted 5 years ago
Great service from Joanna - friendly and answered all queries re a difficult order.
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Posted 6 years ago
Polite, helpful, full clear explanation.
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Posted 6 years ago
Prompt delivery
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Posted 6 years ago
Primarycaresupplies.co.uk is rated 4.6 based on 527 reviews