Pretty You London Reviews

Name: Pretty You London
Address: Danielle House, Danielle House, Manchester
Rating: 4.71

4.7 Rating 1,502 Reviews

93 %

of reviewers recommend Pretty You London

4.7

Based on 1,502 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Pretty You London:

Pretty You London is a women's luxury fashion brand with a focus on slippers and nightwear.

All of our range is easily recognisable as PYL. The foundation of our brand is our slippers which are unique in design. Finished with diamante embellishments, using the highest quality materials, we are experts in finding a style for any lady.

The perfect gift for your loved one or just a little treat for yourself. When you buy a Pretty You London product, you invest in more than just that; you invest in your time. Get lost in luxury as you relax in our pyjamas and slippers.

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Pretty You London 5 star review on 2nd October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“everything was as stated , very pleased indeed and good fit .”

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“Wow my red slippers are gorgeous fast delivery my daughter going to love them x”

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“Fast delivery and very pleased with my purchases”

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“I've had items from you before and have always been pleased with them”

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“Great buy delivered promptly”

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“Great service, arrived quickly, quality products!”

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“Easy to navigate web site . Speedy delivery”

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“Lovely quality”

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“Premium quality products, easy-to-navigate website, great customer service - they answered my query efficiently and professionally. Would recommend and I will be back to purchase again!”

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“Good experience when ordering and the delivery was very quick. Love the loungewear and slippers I bought. Would definitely shop here again.”

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“Nice clothing, fast delivery in sustainable packaging.”

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“Great service and products online. Love my new slippers!!!”

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“Very easy company to deal with”

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“Love the bamboo pyjama set, soft and cosy. One star off for bottoms being way too long (even with long legs) so have to roll elastic twice not to trip on them. Otherwise would be 5 star!”

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“I buy regularly every Christmas presents of your slippers and they are always gratefully received as they are special-this year being my biggest purchases BUT this year I was extremely disappointed when I tried to find/buy the slipper bags that make up the finishing touches to the slippers without success!?! What I don’t understand is Why you have withdrawn these with no explanation or replacements??? Can you explain Why please 🙏 Thank you”

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Hi there, Thank you for your feedback regarding our Cotton Gift Bags, we're so sorry you're disappointed that these are no longer in stock, we sold out much quicker than anticipated and we're currently updating our branding on the bags, so will have an updated & improved version in the new year. Thank you for being a valued customer, we often see your orders come through and enjoy seeing which slippers you choose each time! Have a wonderful Christmas and we hope to have the bags back for you soon. Kind Regards, Phoebe

“These pajamas are so comfy and fit really well. I have been searching for ages and so glad to have found Pretty You; Iwill definitely be buying more!”

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Thank you so much for your lovely review. We're so pleased you have found your perfect PJs! Kind Regards, Team Pretty You

“Excellent quality looks fabulous very cute”

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“Absolutely no issues ordering from them. Packages arrive ahead of schedule. Second time using them, they don’t disappoint.”

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“Great service. Easy navigation of site, plenty of choice, great reduction offer and speedy service. Arrived prompt and gorgeous slippers - Dolly in grey”

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Hi Nicola, Thank you so much for your lovely review, we really appreciate it. Our Dolly slippers are definitely a firm favourite in the Pretty You office too! Many thanks again, Team Pretty You

“I great company to deal with, my second time buying clothing from here & had no problems. Quick & efficient service.”

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Pretty You London is rated 4.7 based on 1,502 reviews