Pretty You London Reviews

Name: Pretty You London
Address: Danielle House, Danielle House, Manchester
Rating: 4.73

4.7 Rating 1,933 Reviews

93 %

of reviewers recommend Pretty You London

4.7

Based on 1,933 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Pretty You London:

Pretty You London is a women's luxury fashion brand with a focus on slippers and nightwear.

All of our range is easily recognisable as PYL. The foundation of our brand is our slippers which are unique in design. Finished with diamante embellishments, using the highest quality materials, we are experts in finding a style for any lady.

The perfect gift for your loved one or just a little treat for yourself. When you buy a Pretty You London product, you invest in more than just that; you invest in your time. Get lost in luxury as you relax in our pyjamas and slippers.

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Pretty You London 5 star review on 18th July 2026

Jacqueline Fletcher

Pretty You London 5 star review on 7th March 2026

June Nelson

Pretty You London 5 star review on 7th February 2026

Nicola Crowe

Pretty You London 5 star review on 13th January 2026

June Nelson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a week ago and still not here nor updates”

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“First time, a customer here and very disappointed. Open the packaging and threads coming out of it loose threads everywhere, very disappointed”

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“Nice looking things but very poor quality.”

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“The gown is great so far but the service provided by the retailer was subpar and I won’t return.”

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“I spent £90 on an item, shortly after it was discounted by 60%. The retailer refuses to refund the difference. The only option is to return the original and buy the discounted item. Disappointing.”

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“Pay for delivery & then pay to return substandard product 🤔”

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“Really poor quality”

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“Website defaulted to incorrect order details. Delivery option not in time for Christmas. Edit order function does not allow a cancellation…. Just provides a 30min window to increase quantities. Emailed, but the auto reply said staff work LESS ahead of Christmas, not MORE. Nuts. Had to place a second order. Very poor service. Poor staff. Poor experience.”

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“It’s been two weeks and I still have not received my package. I have reached out and no one has responded to me since the first time where they asked for my delivery address which they also got wrong.”

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“Impossible to comment if the goods don’t arrive”

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“This is my third pair but really disappointed as after one wear all the seam in the crotch has completely come away on the trousers, clearly faulty stitching”

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“Its not easy to return anything.”

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Author didn't leave any comments.

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“They did not arrive!!! I was sent to pairs of the same slippers !”

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“Would not purchase again, slippers are not true to size & you have to pay postage back which then makes a refund pointless Very poor service”

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“Despite ordering 6/7 size these slippers were far too small. Love the colour and fabric but had to return them.”

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“I still did not receive my order!”

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“Extremely disappointed! Instead of being a rich, black color, I was presented with a dingy, greyish garment that is, quite frankly, ugly. I feel totally ripped off.”

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“Appalling customer service.”

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“The item I received was faulty and the fabric has torn after one wear. I have completed the online returns portal. It says the fault will be reviewed but this has not happened. Poor service.”

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Pretty You London is rated 4.7 based on 1,933 reviews