Pretty You London have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Packed beautifully and amazing quality and value for the price.
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- Anonymous
“
Good quality for a good price
Very satisfied with Pretty You London.
Totally not satisfied with Fed Exx
”
- Karin Hage
“
Absolutely lovely soft and quality socks! Great price for beautiful socks. Quick delivery too
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- Penny Norris
“
Gorgeous product, quick delivery
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- Jenny Burke
“
I bought these for my very fussy daughter and she loves them. Excellent quality and fit perfectly.
Thank you for the safe packaging and the timely delivery.
I will definitely be shopping with you again.
”
- Anonymous
“
Pretty You London it is very good company with high quality products and very fast delivery, I quite satisfied.
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- Halyna Holikova
“
I have many items from Pretty You and it is easy to order online and returns use the same lovely packaging they came in, (Quite different to most companies ) and just posted into the post box.
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- Wendy Evans
“
PY is my go-to for sleepwear. Excellent products at good prices. Easy returns and exchanges. The bamboo nightwear is a lifesaver. Comfy and cool to sleep (and lounge) in. Would love to see more colours in the cotton modal chemise..
”
- Sheila Norris
“
Great service and delivery in great reusable bags and ease of returns if required.
This s my 2nd set of these pjs. Love them as am size 18 with short legs, so crop style bottoms great for me. Love the feel, they keep me cool as necessary and can be used as cool set of lounge wear due to them being quite stylish win win for me!
”
- Rhona Kennedy
“
I was lucky to receive a lounge wear suit as a gift last year, christmas 2024.....it fit perfectly. So I thought I would treat myself to another, but in a different style.....there is no doubt on quality,but it was so small it was like a straight jacket. So very disappointed......such a shame that a different style is not true to size. But sending back was easy, and I have received a refund. Thank you
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- Marlene Graham
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Wasn’t happy with quality of item I chose but promptly got a full refund from a friendly customer support lady so would consider buying again.
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- Patrick Skelton
“
Would not purchase again, slippers are not true to size & you have to pay postage back which then makes a refund pointless
Very poor service
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- Anonymous
“
Great service,wife loves it
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- Andrew Onley
“
Great service. Beautifully presented and Mrs P very happy with her pyjys!
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- James Peters
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Bought as a gift so can't comment on quality but service was excellent.
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- Anonymous
