Pretty You London have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Absolutely lovely soft and quality socks! Great price for beautiful socks. Quick delivery too
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- Penny Norris
“
They are very reasonable and price ok
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- David Fearn
“
Very good quality product, competitive price and fast delivery. Very good service, easy to use portal with perks which make the experience more enjoyable and encourages you to find new products. I would recommend to anyone
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- Manuel Hernandez Naya
“
Quality slippers, fast delivery.
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- Anonymous
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Good service and value for money prompt delivery and very nice products
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- Bill Speers
“
I found the ordering, delivery & packaging very good. Unfortunately, somehow ordered the wrong size & needed to request a return. This was easy to navigate and hopefully I will receive my reorder shortly
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- Anonymous
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I have many items from Pretty You and it is easy to order online and returns use the same lovely packaging they came in, (Quite different to most companies ) and just posted into the post box.
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- Wendy Evans
“
PY is my go-to for sleepwear. Excellent products at good prices. Easy returns and exchanges. The bamboo nightwear is a lifesaver. Comfy and cool to sleep (and lounge) in. Would love to see more colours in the cotton modal chemise..
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- Sheila Norris
“
Great service and delivery in great reusable bags and ease of returns if required.
This s my 2nd set of these pjs. Love them as am size 18 with short legs, so crop style bottoms great for me. Love the feel, they keep me cool as necessary and can be used as cool set of lounge wear due to them being quite stylish win win for me!
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- Rhona Kennedy
“
Wasn’t happy with quality of item I chose but promptly got a full refund from a friendly customer support lady so would consider buying again.
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- Patrick Skelton
“
Would not purchase again, slippers are not true to size & you have to pay postage back which then makes a refund pointless
Very poor service
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- Anonymous
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Still waiting for my refund!
Handling charges are too expensive.
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- JILLIAN Dempsey
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Good service and value for money prompt delivery and very nice products
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- Bill Speers
“
Excellent service as always. I have been shopping on line with Pretty You for quite a long time and they never let me down. There service and products are excellent.
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- Marilyn Hodgkinson
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Very pleased with service from Pretty You. Swift delivery good value for money and very well packaged.
”
- Mrs Julie Hennessy
