Pretty You London have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Packed beautifully and amazing quality and value for the price.
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- Anonymous
“
Good quality for a good price
Very satisfied with Pretty You London.
Totally not satisfied with Fed Exx
”
- Karin Hage
“
Absolutely lovely soft and quality socks! Great price for beautiful socks. Quick delivery too
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- Penny Norris
“
Delighted with my purchase for my partners Xmas.
I’ve ordered Pj’s a few times for my self & family.
Delivery is quick and well packed with re useable , recycling packaging.
Would highly recommend shopping with Prettt You London.
”
- Eleanor Smith
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Straightforward easy ordering kept up to date with shipping to delivery.
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- Anonymous
“
Lovely towels and fast delivery. However, I'm slightly concerned the bath towels won't be in stock again ahead of Christmas, clearly they're popular!
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- Anonymous
“
I have many items from Pretty You and it is easy to order online and returns use the same lovely packaging they came in, (Quite different to most companies ) and just posted into the post box.
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- Wendy Evans
“
PY is my go-to for sleepwear. Excellent products at good prices. Easy returns and exchanges. The bamboo nightwear is a lifesaver. Comfy and cool to sleep (and lounge) in. Would love to see more colours in the cotton modal chemise..
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- Sheila Norris
“
Great service and delivery in great reusable bags and ease of returns if required.
This s my 2nd set of these pjs. Love them as am size 18 with short legs, so crop style bottoms great for me. Love the feel, they keep me cool as necessary and can be used as cool set of lounge wear due to them being quite stylish win win for me!
”
- Rhona Kennedy
“
Wasn’t happy with quality of item I chose but promptly got a full refund from a friendly customer support lady so would consider buying again.
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- Patrick Skelton
“
Would not purchase again, slippers are not true to size & you have to pay postage back which then makes a refund pointless
Very poor service
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- Anonymous
“
Still waiting for my refund!
Handling charges are too expensive.
”
- JILLIAN Dempsey
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No problems at all. Great service and quality products
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- Amanda Adams
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Great service, packaging and prices.
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- Anonymous
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Delighted with the service and delivery. Will use again.
”
- Anonymous
