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Pretty You London Reviews

4.7 Rating 1,416 Reviews
B
Happiness Grade
Read Pretty You London Reviews

About Pretty You London:

Pretty You London is a women's luxury fashion brand with a focus on slippers and nightwear.

All of our range is easily recognisable as PYL. The foundation of our brand is our slippers which are unique in design. Finished with diamante embellishments, using the highest quality materials, we are experts in finding a style for any lady.

The perfect gift for your loved one or just a little treat for yourself. When you buy a Pretty You London product, you invest in more than just that; you invest in your time. Get lost in luxury as you relax in our pyjamas and slippers.

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Pretty You London have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

93.02%
Industry Average
Absolutely love it - fits perfect looks good and a great price - quick delivery very happy perfect for those hot nights!
- Bernadine Draper
High end quality. Excellent service. My slippers are amazingly luxurious. Wll worth the price for these beautiful products.
- Suzanne Bhayro
I’m really happy with the delivery and quality of these pretty sliders and bag. I bought them as a gift for my friends birthday and I’m sure she’ll love them . Pretty You London never disappoints on quality, price and delivery, they are a great company
- Margaret Donnell
A

Delivery - Fast

98.29%
Industry Average
Absolutely love it - fits perfect looks good and a great price - quick delivery very happy perfect for those hot nights!
- Bernadine Draper
Lovely and comfortable slippers. I have narrow feet so probably could have sized down. Colour was a bit lighter than I was expecting, delivery was quick and good recyclable packaging.
- Irma Hadley
Prompt delivery and attractive packaging My daughter loved the pajamas Soft and silky fabric and glamourous too !
- CAROLE FRIPP
B-
66.67%
Industry Average
PY is my go-to for sleepwear. Excellent products at good prices. Easy returns and exchanges. The bamboo nightwear is a lifesaver. Comfy and cool to sleep (and lounge) in. Would love to see more colours in the cotton modal chemise..
- Sheila Norris
Great service and delivery in great reusable bags and ease of returns if required. This s my 2nd set of these pjs. Love them as am size 18 with short legs, so crop style bottoms great for me. Love the feel, they keep me cool as necessary and can be used as cool set of lounge wear due to them being quite stylish win win for me!
- Rhona Kennedy
Super nice clothes and materials. Very easy for exchanges and returns.
- Anonymous
E

Refunds - Difficult

40.00%
Industry Average
Would not purchase again, slippers are not true to size & you have to pay postage back which then makes a refund pointless Very poor service
- Anonymous
Still waiting for my refund! Handling charges are too expensive.
- JILLIAN Dempsey
The Slippers were too small I payed too return them and haven't had a refund yet not satisfied at all. Since I write this review still no refund
- Bernard Rooney
93.79%
Industry Average
Intersting reusable / recyclable packaging. Good service.
- Anonymous
Excellent service. Arrived promptly in stylish and reusable packaging
- Anonymous
High end quality. Excellent service. My slippers are amazingly luxurious. Wll worth the price for these beautiful products.
- Suzanne Bhayro