Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 32,422 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 32,422 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

enquiries@prestigehampers.co.uk

Write Your review

Tell us how Prestige Hampers made you happy

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Prestige Hampers 5 star review on 29th May 2024

705

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, quick delivery, everyone happy”

Helpful Report

Posted 5 months ago

Thanks Patrick for your 4 star rating of Prestige Hampers - we're so pleased to hear that you found our product excellent and our delivery quick, leaving everyone happy! Kind regards, Tom.

Posted 5 months ago

“I am not impressed with your "Helper Bot" dropping down when I was trying to fill in my E Mail address ! the rest of your site is fine ,cheers Murray.”

Helpful Report

Posted 5 months ago

Thanks for your rating, Murray. We really appreciate it. We're sorry that you weren't happy with the Helper Bot; we'll look into that. Thanks for the feedback, and glad you liked the rest of the site! Kind regards, Tom.

Posted 5 months ago

“THE SERVICE IS GOOD”

Helpful Report

Posted 5 months ago

Thanks Charles for giving Prestige Hampers a 4-star rating! We are pleased to hear that you found our service to be good. We hope to see you back soon. Kind regards, Tom.

Posted 5 months ago

“Very easy to select and order.”

Helpful Report

Posted 5 months ago

Thank you Peter, for giving Prestige Hampers a 4 star rating! We're glad to hear that it was very easy for you to select and order. Kind regards, Tom.

Posted 5 months ago

“Delivered on time and date. Thought it needed a couple more items for the money paid.”

Helpful Report

Posted 5 months ago

Thank you for your 4-star rating! We are thrilled to learn that your Prestige Hampers order was delivered on time and date as expected. We understand your thought that it could sometimes use a couple more items for the money paid, and we are always striving to improve our products. We appreciate your feedback and look forward to serving you again soon! Kind regards, Tom.

Posted 5 months ago

“Very good. Useful.”

Helpful Report

Posted 5 months ago

Thanks for your positive feedback, Lois! It's great to hear that our hampers were Very good and Useful! We really appreciate your 4-star rating of Prestige Hampers. Kind regards, Tom.

Posted 5 months ago

“Good range, easy to use website, delivered on time, happy recipient. No hesitation in using again.”

Helpful Report

Posted 5 months ago

Thank you so much Kathy for your 4 star rating of Prestige Hampers! We are so glad to hear that our product range is good, our website is user friendly and that your recipient was thrilled with the delivery on time. We are happy to hear you would not hesitate to order with us again. Thank you for your kind words! Kind regards, Tom.

Posted 5 months ago

“excellent website. easy to use from Ireland for gifts in UK!”

Helpful Report

Posted 5 months ago

Thank you Mark for your 4 star rating of Prestige Hampers! We are so glad that our website was easy to use from Ireland for gifts in the UK, and delighted that you think it's excellent!

Posted 5 months ago

“Print could be larger,hard to read.”

Helpful Report

Posted 5 months ago

Hello Mrs. HIlda, Thank you for your feedback. We will take this on board and hope your gift is enjoyed. Kind regards, Tom.

Posted 5 months ago

“I ordered 2 separate Christmas hampers after reviewing the website for some time and trying to determine whether they genuinely represented value for money at the advertised "special offer" prices. The website was easy to navigate and use. I was a little disappointed that delivery wasn't free given the sum being spent and the fact that both items were going to the same address. I was able to specify when I wanted the items to arrive (3 days after ordering) and the best part of the service was that they were delivered together by Royal Mail as expected. Incidentally, next day delivery would have incurred additional premium charges.The quality of the hampers looks good but I doubt I would have purchased at full price.”

Helpful Report

Posted 5 months ago

Hello Geoffrey, Thank you for your review. I would like to explain our delivery process to clarify any confusion. Since we pack our items separately for optimal protection, there is a delivery charge per item. This is because each item requires its own unique tracking number, and each trackable package incurs a separate delivery charge. I apologize for any inconvenience this may cause, but it ensures that each item is delivered safely and efficiently to your desired location. If you have any further questions or need any additional assistance, please don't hesitate to let us know. We are here to help. Kind regards, Tom.

Posted 5 months ago

“The products on offer a high quality. The site is easy to navigate, although I had a bit of difficulty finding how to change my account details from the checkout page.”

Helpful Report

Posted 5 months ago

Thank you very much, Alan, for your 4 star rating of Prestige Hampers. We're pleased to hear that you find the products of high quality and the site easy to navigate. We apologize if you experienced any difficulty finding how to change your account details. Let us know if you require any further assistance.

Posted 5 months ago

“It was a gift so didn't see the contents as handed the parcel to recipients”

Helpful Report

Posted 5 months ago

Thank you Paul for the 4 star rating of Prestige Hampers. It was really appreciated! We're so glad that you gave the gift to the recipient and hope that they were pleased with it as well. We look forward to being of service to you again soon!

Posted 5 months ago

“Do I like your website? No..too cluttered. While making my first order as a return customer the site”

Helpful Report

Posted 5 months ago

Thank you for your 4 star rating of Prestige Hampers. We appreciate you taking the time to share your feedback. In regards to the clutter on the website, we are working hard to simplify our layout and improve navigation. Please keep an eye out for our upcoming makeover. Thank you again for your honest opinion and for being a valued return customer.

Posted 5 months ago

“Website was easy to use and I'm sure the ordered hamper will be lovely and delivered on time.”

Helpful Report

Posted 5 months ago

Thank you so much, Susan, for sharing your wonderful 4-star rating of Prestige Hampers! We are delighted that you found our website easy to use. We appreciate your kind words and thank you for your support.

Posted 5 months ago

“Anne Seller Very easy to use and well organised”

Helpful Report

Posted 5 months ago

Thank you for your 4-star rating of Prestige Hampers! We are thrilled to hear that you found the shopping experience to be very easy and well-organised. It's feedback like this that makes us proud to provide quality products and service. Thanks again!

Posted 5 months ago

“Arrived on time, as it's a gift not opened yet but looks very good.”

Helpful Report

Posted 5 months ago

Thank you for your 4 star rating of Prestige Hampers. We are very pleased to hear that the hamper arrived on time and that it looks very good. We are always striving to provide the best service to our customers and it is great to receive such positive feedback. Thank you for being a loyal customer.

Posted 5 months ago

“My hamper was delivered by a very pleasant young man and although a day late was exactly as I expected it to be. Will definitely use Prestige again.”

Helpful Report

Posted 6 months ago

Thank you for your 4 star rating of Prestige Hampers, Valerie! I'm glad to hear that your hamper was delivered on time and that it was exactly as you expected it to be. We are glad that you will be using Prestige Hampers again!

Posted 6 months ago

“Great assortment but the card was not included so confusion about who had sent it - my dad received a few deliveries, but he enjoyed it and it was delivered at just the right time. I will use you guys again. Thank you.”

Helpful Report

Posted 6 months ago

Thank you Jacqui for your 4 star rating of Prestige Hampers! We are glad to hear your dad was pleased with the hamper and that it was delivered at just the right time. We apologize for any confusion about the card not being included. We appreciate you choosing us and hope to assist you again in the future. Thank you again!

Posted 6 months ago

“Easy to use and the deals also didn't disappoint. Would definitely use again.”

Helpful Report

Posted 6 months ago

Thank you so much, Michael, for your 4 star rating of Prestige Hampers! We're so glad to hear that you found our services easy to use and the deals didn't disappoint either! We would love to have you as a customer again.

Posted 6 months ago

“First time use from India. Great functionality.”

Helpful Report

Posted 6 months ago

Thanks for your great rating of Prestige Hampers, Chetan! We're glad to hear that you enjoyed your first experience with us from India, and that you found our functionality to be great!

Posted 6 months ago

Prestige Hampers is rated 4.7 based on 32,422 reviews