Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 32,388 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 32,388 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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enquiries@prestigehampers.co.uk

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Prestige Hampers 5 star review on 14th May 2024

703

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve just purchased a hamper for my sister. It was such an easy website to use & I shall be purchasing another one in January for my best friend 70th. As I live in Australia this service is great for sending gifts to the UK. Thank You.”

Helpful Report

Posted 4 months ago

Thank you for the 4 star rating, Karen! We're thrilled to hear your experience with Prestige Hampers was a positive one and that it was so easy for you to purchase a hamper for your sister. We really appreciate you taking the time to share your feedback with us. We look forward to helping you with your best friend's 70th in January! Kind regards, Tom.

Posted 4 months ago

“The people who received it were very pleased.”

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Posted 4 months ago

Thank you for rating Prestige Hampers with 4 stars! We are glad to know that the people who received the hamper were very pleased. We hope to see you come back soon! Kind regards, Tom.

Posted 4 months ago

“The hamper was delivered on time and the recipient was really overjoyed, so thank you.”

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Posted 4 months ago

Thanks so much, Christine, for your 4 star rating of Prestige Hampers! We're so glad to hear that the hamper was delivered on time and the recipient was really overjoyed - thank you for letting us know. Kind regards, Tom.

Posted 4 months ago

“Ordered a hamper as a Christmas present for my mum in law. It was straightforward, delivered the next day as advertised.”

Helpful Report

Posted 4 months ago

Thank you for your 4 star rating of Prestige Hampers. We are glad to hear that your mum-in-law was pleased with her Christmas present and that the order was straightforward and delivered the next day! Kind regards, Tom.

Posted 4 months ago

Thank you for your four-star rating of Prestige Hampers. We are glad to hear that your hamper arrived as advertised and that your experience was excellent! We strive for customer service that is both straightforward and convenient, and we appreciate your feedback. Thank you again for your valued opinion! Kind regards, Tom.

Posted 4 months ago

“Always very helpful”

Helpful Report

Posted 4 months ago

Thank you, Doreen, for your 4 star review of Prestige Hampers! We're always glad to hear when our service was helpful, and we appreciate your business. Thank you for your kind words! Kind regards, Tom.

Posted 4 months ago

“The three hampers ordered and received were for presents for other members of my family. They arrived in good order but on different days than what was requested and although this didn't cause me any problems at this time of year with everything going on it could have so perhaps more thought into delivering days could be looked at.”

Helpful Report

Posted 4 months ago

Thank you so much for your 4-star rating of Prestige Hampers! We appreciate your support. We apologize for the inconvenience caused by the delivery of your orders arriving on different days than what was requested. We value our customer requests and will strive to make sure that this is taken into more consideration in the future. Kind regards, Tom.

Posted 4 months ago

“not sure on some of the pages as they dont seem to load properly and your email with forgot password has a massive I on the top of the page”

Helpful Report

Posted 4 months ago

Thank you for your 4-star rating for Prestige Hampers. We are sorry to hear that you had some difficulties with the pages loading properly and the password email. We take customer feedback seriously and have already begun to address these issues to provide a better user experience. Kind regards, Tom.

Posted 4 months ago

“Ordering service was relatively straightforward and able to send gifts straight to the desired address. Look forward to the recipient's response on Christmas.”

Helpful Report

Posted 4 months ago

Thank you so much for your 4-star rating of Prestige Hampers, Kane! It's great to hear that our ordering service was relatively straightforward and that you were able to send gifts straight to the desired address. We hope your recipient will be happy with their Christmas present! Kind regards, Tom.

Posted 4 months ago

“Eaay to use website. Lots of variety to choose from. First time I've used prestige hampers”

Helpful Report

Posted 4 months ago

Thank you so much for taking the time to leave such a positive review for Prestige Hampers! We are glad to hear that you enjoyed our easy to use website as well as the variety of hampers that we offer. We hope that you will continue to use Prestige Hampers for all your gifting needs! Kind regards, Tom.

Posted 4 months ago

“Didn’t arrive on the date it said it would but arrived”

Helpful Report

Posted 4 months ago

Thank you for your 4-star rating of Prestige Hampers, Heather! We apologize that your hamper did not arrive on the scheduled date, but we are glad that it eventually arrived! We hope this gift was enjoyed. Kind regards, Tom.

Posted 4 months ago

“Order was very easy but it was delivered early luckily the person was in”

Helpful Report

Posted 4 months ago

Thank you for your 4 star rating of our Prestige Hampers, Mrs! We appreciate your kind words. We're happy to hear that the ordering process was easy for you, and we're glad the recipient was in when the delivery arrived early. Thank you for your business! Kind regards, Tom.

Posted 4 months ago

“Ordered from overseas, heard thru the grapevine that it had arrived as scheduled. Only waiting for the grand opening on the 25 th to hear the reation”

Helpful Report

Posted 4 months ago

Thanks Charles for your 4-star rating of Prestige Hampers. It's great to hear that it arrived as scheduled when ordered from overseas. We look forward to hearing the reaction on the grand opening of the 25th!

Posted 4 months ago

“Excellent communication. Delivery on requested day, kept well informed by the post office about that too. Packaging good for keeping items safe; cheese basket looked sweet too, although the cheeses themselves were a bit smaller than anticipated. It was a shame that the chocolate box didn't come in a separate box inside the posting one, given that it was a gift (and presumably will often be a gift when ordered).”

Helpful Report

Posted 4 months ago

Thank you so much for your 4 star rating of Prestige Hampers! We are so glad that you had excellent communication with us and the post office, and that you appreciated the packaging for keeping items safe. We apologize that the cheeses were smaller than anticipated, and we will take note about the chocolate box not coming in a separate box, as it is often a gift. Thank you for your feedback, it really means a lot to us!

Posted 4 months ago

“Prompt delivery of hamper in timely fashion Thank you”

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Posted 5 months ago

Thank you for your 4 star rating for Prestige Hampers! We are so happy that you received your hamper in time and were pleased with our prompt delivery.

Posted 4 months ago

“It went well and the recipients were very appreciative”

Helpful Report

Posted 5 months ago

Thank you for your 4-star rating of Prestige Hampers! We are delighted to hear that the gift went well and that the recipients were very appreciative. We appreciate you taking the time to leave your review.

Posted 4 months ago

“I'm lazy, this is a great way for me (in Australia) to get nice gifts to my parents (in UK) with close to no effort. Used many times and if I ever had a problem it was resolved so painlessly that I've forgotten it. Only way I can think it could be better is with customisable hampers.”

Helpful Report

Posted 5 months ago

Thank you, Steven, for your 4 star rating of Prestige Hampers. We are delighted to hear that you have found our service convenient and hassle-free, allowing you to surprise your parents over in the UK from Australia with minimal effort. We appreciate your feedback about our customizable hampers and will take it into consideration. Thank you for your continued support.

Posted 4 months ago

“Box looks lovely, a good choice of products. It will make a great present - just wish I was receiving it myself!”

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Posted 5 months ago

Thank you, Andrew, for your 4 star rating of Prestige Hampers! We're thrilled to hear that you think the box looks lovely and that it's filled with a great selection of products; it truly is a lovely gift. We're so glad you approved and we thank you again for your kind words.

Posted 4 months ago

“Beautifully presented , quality box and product . Quick delivery”

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Posted 5 months ago

Thank you so much, Nicolas, for your 4 star rating of Prestige Hampers! We are delighted to hear that you enjoyed the presentational aspects, the quality of our box and products, as well as the quick delivery. We appreciate your kind words!

Posted 4 months ago

“The goods were fine. My cousin was pleased”

Helpful Report

Posted 5 months ago

Thank you for your kind 4-star rating of Prestige Hampers, Marina. We are thrilled to hear that the goods were fine and that your cousin was pleased! Kind regards, Tom.

Posted 5 months ago

“Fast delivery . Good service easy booking process”

Helpful Report

Posted 5 months ago

Thank you Richard for your 4 star rating of Prestige Hampers! We are glad to hear that you had a fast delivery, good service, and easy booking process! Kind regards, Tom.

Posted 5 months ago

Prestige Hampers is rated 4.7 based on 32,388 reviews