Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 34,075 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 34,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 19th October 2025

Anonymous

Prestige Hampers 5 star review on 25th June 2025

Anonymous

Prestige Hampers 5 star review on 24th June 2025

Jennifer Christine Lloyd

Prestige Hampers 5 star review on 22nd June 2025

Barbie Harrison

Prestige Hampers 5 star review on 21st June 2025

Roxanne Ellis

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

Anonymous

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Anonymous

Anonymous // 01/01/2019

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English

“Very good website. Easy to use and beautifully illustrated. Excellent service, delivered precisely.”

Helpful Report

Posted 11 months ago

Hello Caroline, Thank you for your wonderful feedback! We're so glad to hear that you found our website easy to use and beautifully illustrated. Best wishes, Tom

Posted 11 months ago

“I ordered 2 hampers both arrived on time. I was told the hampers were lovely”

Helpful Report

Posted 11 months ago

Hello Eddie, Thank you for your lovely review! We're thrilled to hear that both hampers arrived on time and that they were well-received. Your feedback means a lot to us! Best wishes, Tom

Posted 11 months ago

“Great choice, good value - beautiful packaging and delivered as promised.”

Helpful Report

Posted 11 months ago

Hello Patience, Thank you for your fantastic review! We're so pleased to hear that you appreciated the beautiful packaging and that your hamper was delivered as promised. Best wishes, Tom

Posted 11 months ago

“I bought 2 hampers, 1 for my mother and sister and the other for my brother and his family. They absolutely loved their hampers, were very impressed and the products were all good, the packaging and delivery service was great, I would definitely buy from Prestige Hampers again, this was the first time and certainly not the last. I would highly recommend their services. Thank you to Prestige Hampers and Royal Mail.”

Helpful Report

Posted 11 months ago

Hello, Thank you so much for the glowing review! We’re delighted to hear that both your mother and sister, as well as your brother and his family, loved their hampers. It means a lot to us to know that you were impressed with our products, packaging, and delivery service. We can't wait to assist you again in the future! Best wishes, Tom

Posted 11 months ago

“I purchased three hampers for different customers all recived in quick time and customers loved them.”

Helpful Report

Posted 11 months ago

Hello Sean, Thank you for the wonderful review! We're thrilled to hear that your hampers arrived quickly and that your customers loved them. Your support means the world to us, and we look forward to serving you again soon! Best wishes, Tom

Posted 11 months ago

“The hampers were received my friends were so pleased with them”

Helpful Report

Posted 11 months ago

Hello Kathleen, Thank you for your wonderful review! We're so happy to hear that your friends were pleased with their hampers. Your satisfaction is our top priority, and we appreciate your support! Best wishes, Tom

Posted 11 months ago

“We were delighted with our purchase of the online hamper. The system is easy to use and very liable. We can recommend it to other customers.”

Helpful Report

Posted 11 months ago

Hello, Thank you for your wonderful review! We're delighted to hear that you found our system easy to use and reliable. Your recommendation means so much to us! Best wishes, Tom

Posted 11 months ago

“I have used Prestige Hampers before and find them reliable and the recipients like the hampers.”

Helpful Report

Posted 11 months ago

Hello Wendy, Thank you for your wonderful review! We’re thrilled to hear that you've found us reliable and that the recipients enjoyed their hampers. Your continued trust in us truly means a lot! Best wishes, Tom

Posted 11 months ago

“the recepients were very happy with their gift. they liked everything in the hamper”

Helpful Report

Posted 11 months ago

Hello Jill, Thank you for your wonderful review! We're thrilled to hear that the recipients were so happy with their gift and enjoyed everything in the hamper. Your feedback truly brightens our day! Best wishes, Tom

Posted 11 months ago

“EVEN LESS IMPRESSED NOW COS' THE BL**DY STUPID TECHNOLOGY SUBMITTED MY 'REVIEW' BEFORE I'D FINISHEDVTHE FIRST SENTENCE! What I was about to say was, that, I was fairly satisfied, until I received the Acknowledgement Email which showed that PRESTIGE had ADDED £48 to the TOTAL for my ORDER after I'd been give a Total of £382 @ the point of 'PAYMENT', on the basis Is if which I entered my Card Details & pressed 'Pay'! I assume this 'additional' cost is the 'Delivery Charge'! When checking my Order I noticed that the 'Box" to Order Premium Delivery & Tracking facilities, was 'Ticked' altno' I had NOT requested it! I Tried to 'un-ti k' it but it resisted my attempts! As a 91YEAR OLD TECHNOPHOBE I presumed I was not supposed to interfere with it. I am certain that I had read in your ' brochure',& also 'on line', that Delivery was 'Free' especially for a large order of 8 items! (In addition to 2 I ordered a couple of days ago! I think, at the very least, this is 'sharp practice' by Prestige, & NOT WHAT I'D COME TO EXPECT from this Company! I will certainly NEVER USE YOUR SERVICES AGAIN, & will advise my many Friends & Family, to whom I've previously given glowing recommendations, to follow suit! If I had time & the mental energy I'd cancel my Order & go back to REGENCY!”

Helpful Report

Posted 11 months ago

Hello Michael, Thank you for sharing your experience with us, even amidst your frustration. I’m truly sorry to hear about the confusion regarding the delivery charges and that you encountered issues with the selection on the website. We strive for transparency and your feedback highlights an important area for us to improve. Our standard delivery option is £5.99. We do not offer free dleivery. I understand how disappointing it can be, and I assure you that we take your concerns seriously. Please know that we appreciate your past recommendations and hope you might consider giving us another chance in the future. Best wishes, Tom

Posted 11 months ago

“Found this the perfect way to send a gift from Australia to Wales and keep it personal with the video message thankyou 😊”

Helpful Report

Posted 11 months ago

Hello Sarah, Thank you so much for your lovely review! We're delighted to hear that our service helped you send a personal touch from Australia to Wales with the video message. Best wishes, Tom

Posted 11 months ago

Hello Sarah, Thank you for your amazing review! We're delighted that our service helped you send a personal gift from Australia to Wales, and that the video message added a special touch. Your feedback truly brightens our day! Best wishes, Tom

Posted 11 months ago

“Used Prestige for first time in 2023, My brother was both surprised and delighted with your hamper, so thought it would be nice to give a little joy again this year”

Helpful Report

Posted 11 months ago

Hello there, Thank you for your lovely review! We're delighted to hear that your brother enjoyed his hamper last year, and we appreciate you choosing us again to spread a little joy. Best wishes, Tom

Posted 11 months ago

“Got hamper for a friend fantastic service prompt delivery my friend is over the moon with the hamper will definitely use again 10 out of 10”

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Posted 11 months ago

Hello Simon, Thank you for your amazing review! We're delighted to hear that your friend loved the hamper and that you found our service prompt. We truly appreciate your support and look forward to welcoming you back soon! Best wishes, Tom

Posted 11 months ago

“I order every year for my nephew in the UK. He looks forward to receiving the beautiful hamper full of all the delights of the Christmas season. Thank you!”

Helpful Report

Posted 11 months ago

Hello Amanda, Thank you so much for your delightful review! We're thrilled to hear that your nephew looks forward to his Christmas hamper each year. It means a lot to us to be a part of your family's festive traditions. Best wishes, Tom

Posted 11 months ago

“Delivered on time. Quality products. Excellently presented.”

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Posted 11 months ago

Hello Kevin, Thank you for your excellent feedback! We're delighted to hear that your order was delivered on time and that you found our products to be of high quality and wonderfully presented. Your support means the world to us! Best wishes, Tom

Posted 11 months ago

“We bought this for my mother in law and she absolutely loved it. Very happy with our purchase”

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Posted 11 months ago

Hello Lois, Thank you for your wonderful review! We're delighted to hear that your mother-in-law loved her gift. Best wishes, Tom

Posted 11 months ago

“Prestige Hampers are a great company. Their website is good to navigate. The only thing that is annoying is when selecting an address the list is a little niggly to select. Other than that, Prestige Hampers is a great company to buy from.”

Helpful Report

Posted 11 months ago

Hello Sam, Thank you for your great review! We're delighted to hear that you enjoy shopping with us and find our website easy to navigate. We appreciate your feedback regarding the address selection and will work on improving that experience. Best wishes, Tom

Posted 11 months ago

“Wonderful as always.”

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Posted 11 months ago

Hello Catherine, Thank you so much for your wonderful review! We're delighted to hear that we continue to meet your expectations. Best wishes, Tom

Posted 11 months ago

“PRestige delivered the hamper to the correct address but not on the day I stated. The iintended recipient was at home.”

Helpful Report

Posted 11 months ago

Hello Lynda, Thank you for your review! We're glad to hear that your hamper was delivered to the correct address. We sincerely apologise for not meeting the delivery date you specified and appreciate your understanding. Your feedback helps us improve our service. Best wishes, Tom

Posted 11 months ago

“My family and friends in the UK were very happy with the quality of their surprise gifts from Prestige Hampers. I will definitely use them again Thank you very much.”

Helpful Report

Posted 11 months ago

Hello Julie, Thank you so much for your kind words! We're delighted to hear that your family and friends enjoyed their surprise gifts from Prestige Hampers. We look forward to serving you again! Best wishes, Tom

Posted 11 months ago

Prestige Hampers is rated 4.7 based on 34,075 reviews