Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 34,075 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 34,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 19th October 2025

Anonymous

Prestige Hampers 5 star review on 25th June 2025

Anonymous

Prestige Hampers 5 star review on 24th June 2025

Jennifer Christine Lloyd

Prestige Hampers 5 star review on 22nd June 2025

Barbie Harrison

Prestige Hampers 5 star review on 21st June 2025

Roxanne Ellis

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

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Anonymous

Anonymous // 01/01/2019

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English

“Very good, delivered next day and all well.”

Helpful Report

Posted 11 months ago

Hello James, Thank you for your fantastic review! We're thrilled to hear you had a great experience with our next-day delivery. Best wishes, Tom

Posted 11 months ago

“I know the hampers are good but need an IQ of 145 to pilot my way around the paperwork Bought similar yesterday for my son and no trouble but today.......Yes understand you are protecting your customers credit and cards but so difficult (bought my first computer in 1975 and had a lunch 1980 with directors of 'that chain store in high street' and gave a chat on computerisation in the clothing trade)”

Helpful Report

Posted 11 months ago

Hello Terence, Thank you for sharing your thoughts with us! We appreciate your feedback. We're committed to ensuring our processes keep our customers safe, and we’re constantly working to improve the experience. Best wishes, Tom

Posted 11 months ago

“First class presitation and information that is easily understandable to what is in the basket and what you get,”

Helpful Report

Posted 11 months ago

Hello Roger, Thank you for your fantastic review! We're delighted to hear that you found our presentation and information clear and helpful. Best wishes, Tom

Posted 11 months ago

“What an amazing range of hampers that Prestige Hampers provides. Suitable for all kinds of occassions and perfect for anyone's budgets. You also got updates every step of the way. Will definitely be using again.”

Helpful Report

Posted 11 months ago

Hello, Thank you for your amazing review! We're so glad to hear that you found our range of hampers suitable for various occasions and budgets. It’s great to know that our updates kept you informed throughout the process. Best wishes, Tom

Posted 11 months ago

“Really like your site especially the personalized cards”

Helpful Report

Posted 11 months ago

Hello Jacklyn, Thank you for your lovely review! We're so glad to hear that you enjoyed our site and the personalized cards. Best wishes, Tom

Posted 11 months ago

“Although we live across the world now in New Zealand, its great to know we can use this site to order lovely things for our families abck home, wuickly and good value. Always on time and really appreciated.”

Helpful Report

Posted 11 months ago

Hello Bridget, Thank you for your wonderful review! We're so pleased to hear that our service has made it easy for you to send lovely gifts back home to your family. Best wishes, Tom

Posted 11 months ago

“Very happy with the service and options available for hampers. Would reccomend”

Helpful Report

Posted 11 months ago

Hello, Thank you for your amazing review! We're so glad to hear that you were happy with our service and the options we offer for hampers. Best wishes, Tom

Posted 11 months ago

“Delivered quickly. I ordered two of same items for delivery on same date but only one arrived. However after contacting them it was resolved well and delivered. Very good customer service. Appreciated.”

Helpful Report

Posted 11 months ago

Hello Craig, Thank you for your kind review! We're so glad to hear that our customer service team was able to resolve the issue and ensure timely delivery for you. Best wishes, Tom

Posted 11 months ago

“Have always been pleased with the service of PH”

Helpful Report

Posted 11 months ago

Hello Gillian, Thank you so much for your kind review! We're delighted to hear that you've always been pleased with our service. Best wishes, Tom

Posted 11 months ago

“The hamper I ordered was absolutely delightful! The packaging was elegant and thoughtful, perfectly capturing the holiday spirit. Each item in the hamper was of exceptional quality, from the delicious treats to the premium products. It’s evident that a lot of care and attention to detail went into curating this gift. I highly recommend it to anyone looking to share thoughtful and meaningful gifts. Thank you for such a wonderful experience!”

Helpful Report

Posted 11 months ago

Hello, Thank you so much for your glowing review! We're absolutely delighted to hear that you found the hamper delightful and that the packaging resonated with the holiday spirit. It truly warms our hearts to know that you appreciated the quality and care that goes into our products. We truly appreciate your recommendation and look forward to providing more wonderful experiences in the future! Best wishes, Tom

Posted 11 months ago

“The hamper gift was a great start to my granddaughter’s and my December 8th holiday tradition. Although we are countries apart the Prestige Hamper brought us together for a surprise phone call and video share of the gift. Right on the date even though it was a Sunday! Bravo!! Buon Natale🎄”

Helpful Report

Posted 11 months ago

Hello Laura, Thank you so much for your heartwarming review! We're thrilled to know that our hamper helped bridge the distance between you and your granddaughter, creating a memorable holiday moment. Best wishes, Tom

Posted 11 months ago

“Fantastic quick service”

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Posted 11 months ago

Hello, Thank you for your fantastic review! We're so pleased to hear that you experienced our quick service. It’s always our aim to provide a smooth and fast experience for our customers. Best wishes, Tom

Posted 11 months ago

“Brilliant service and fabulous hampers”

Helpful Report

Posted 11 months ago

Hello Joan, Thank you so much for your glowing review! We’re thrilled to hear that you enjoyed our service and found our hampers fabulous. Best wishes, Tom

Posted 11 months ago

“Quick and easy to send hampers every year.”

Helpful Report

Posted 11 months ago

Hello Paula, Thank you for your lovely review! We're so glad to hear that you find it quick and easy to send hampers every year. Best wishes, Tom

Posted 11 months ago

“My sister is very happy with the hamper of goodies. Well wrapped cheeses and quality wines will be good Christmas additions. Delivered without hassle. Well done.”

Helpful Report

Posted 11 months ago

Hello Tim, Thank you for your amazing review! We're so pleased to hear that your sister loved the hamper and that the delivery went smoothly. Best wishes, Tom

Posted 11 months ago

“EASY TO COMPLETE A MULTIPLE ORDER. UNTILTHE ITEMS ARE RECEIVED I CANNOT RATE THE QUALITY OF THE ITEMS”

Helpful Report

Posted 11 months ago

Hello, Thank you for your review! We're glad to hear that you found it easy to complete a multiple order. We understand that the quality of the items is crucial, and we look forward to hearing your thoughts once they arrive. Your feedback is invaluable to us! Best wishes, Tom

Posted 11 months ago

“Extremely difficult to place an order. Had to do it 4 times and felt like giving up. Did not ask for premium next day delivery and resent paying the extra £5.99 but there was no way to opt out of premium delivery even though I gave 16 December as the delivery date. Hope that the confirmation will show the correct details. Fingers crossed”

Helpful Report

Posted 11 months ago

Hello Ursula, Thank you for your feedback. I’m sorry to hear that you faced challenges while placing your order and that the premium delivery option wasn’t clear. I can confirm this is our standard delivery option, there is no way to opt out of this. I hope the confirmation meets your expectations, and we appreciate your patience throughout this process. Best wishes, Tom

Posted 11 months ago

“Ordering was OK but found difficulty paying.”

Helpful Report

Posted 11 months ago

Hello Kenard, Thank you for your review! We're happy to hear that your ordering experience was satisfactory, and we truly appreciate your feedback regarding the payment process. We constantly strive to improve, and your input helps us to enhance our service. Best wishes, Tom

Posted 11 months ago

“The chocolate hamper was delivered on the day I asked and my friend loved it Thank you”

Helpful Report

Posted 11 months ago

Hello Julie, Thank you so much for your delightful review! We're thrilled to hear that the chocolate hamper was delivered on time and that your friend loved it. Best wishes, Tom

Posted 11 months ago

“Very efficient service”

Helpful Report

Posted 11 months ago

Hello, Thank you for your fantastic feedback! We're delighted to hear that you found our service to be very efficient. Your satisfaction is our top priority! Best wishes, Tom

Posted 11 months ago

Prestige Hampers is rated 4.7 based on 34,075 reviews