Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 34,123 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 34,123 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Prestige Hampers 5 star review on 19th October 2025

Anonymous

Prestige Hampers 5 star review on 25th June 2025

Anonymous

Prestige Hampers 5 star review on 24th June 2025

Jennifer Christine Lloyd

Prestige Hampers 5 star review on 22nd June 2025

Barbie Harrison

Prestige Hampers 5 star review on 21st June 2025

Roxanne Ellis

Prestige Hampers 5 star review on 27th April 2025

Elizabeth Darling-Mortimer

Prestige Hampers 5 star review on 23rd April 2025

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Anonymous // 01/01/2019

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English

“Delivered on time with great products”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you for your fantastic review! We’re so pleased to hear that your order was delivered on time and that you enjoyed the products. Best wishes, Tom

Posted 1 year ago

“Wonderful selection of luxury gift hampers. Just purchased but will return to update with feedback from gift recipients!”

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Posted 1 year ago

Hi there, Thank you for your fantastic review! We’re thrilled to hear that you found our selection of luxury gift hampers to be wonderful. Best wishes, Katie

Posted 1 year ago

“Very well received”

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Posted 1 year ago

Hi Sylvia, Thank you for your fantastic review! We’re so pleased to hear that your gift was very well received. Your satisfaction means everything to us, and we’re thrilled to know our hampers are making a positive impact! Best wishes, Katie

Posted 1 year ago

“Fantastic hamper and ridiculously quick delivery.”

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Posted 1 year ago

Hi Paul, Thank you for your fantastic review! We’re thrilled to hear that you loved your hamper and appreciated the speedy delivery. We always strive to provide prompt service to enhance your experience. Best wishes, Katie

Posted 1 year ago

“I use this to order family gifts in the UK. Its easy to order and the gift choices are great. Always delivered on time and no issues”

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Posted 1 year ago

Hi Paul, Thank you for your fantastic review! We’re delighted to hear that you find ordering gifts for your family so easy, and that our selection meets your expectations. Timely delivery is very important to us, so we’re thrilled that everything arrived right on schedule! Best wishes, Tom

Posted 1 year ago

“Always buy my flowers through Prestige and they are always received on time and in good condition.”

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Posted 1 year ago

Hi Julie, Thank you for your fantastic review! We're so glad to hear that you consistently choose Prestige for your flower orders and that they always arrive on time and in great condition. Best wishes, Rosie

Posted 1 year ago

“Great choice. Quick delivery. Thank you”

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Posted 1 year ago

Hi there, Thank you for your fantastic review! We’re thrilled to hear that you found our selection to be great and appreciate the quick delivery. Best regards, Rosie

Posted 1 year ago

“Prestige Hampers is an excellent way to send my family in the U.K delicious gifts without having to worry about sending gifts by mail and having it not arrive on time. They always love the amazing selection of foods in these hampers. Great gift ideas thankyou.”

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Posted 1 year ago

Hi Ruth, Thank you for your fantastic review! We’re so pleased to hear that Prestige Hampers has made it easy for you to send delicious gifts to your family in the U.K. and that they love the wonderful selection we offer. We truly appreciate your kind words and support! If you ever need assistance or have any questions in the future, feel free to reach out. We’re here to help! Best wishes, Rosie

Posted 1 year ago

“Received a phone call from my sister and husband to tell me that their Hamper was lovely. I was told that it was fabulous and the food provided was delicious and really tasty.”

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Posted 1 year ago

Hi Mary, Thank you so much for your fantastic review! We’re delighted to hear that your sister and husband enjoyed their hamper and found everything delicious and fabulous. Best wishes, Rosie

Posted 1 year ago

“Overall very impressed with products and service ,just slight problem on phoning code number to us as had UK code and number when it needed to be a Spanish code 34 not 44 the same country as the billing address. However great and quick service thank you.”

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Posted 1 year ago

Hi Frank, Thank you for your fantastic review! We’re really glad to hear that you were impressed with our products and service. We apologise for the slight mix-up with the phone code, and we appreciate your understanding. Your feedback helps us improve our service, and we're always here to assist you. If you need anything else or have any questions in the future, please feel free to reach out. Best wishes, Rosie

Posted 1 year ago

“Thank you for making it so easy and uncomplicated really appreaciate the ease of the site, Merry Christmas.”

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Posted 1 year ago

Hi Bridget, Thank you for your lovely review! We're so glad to hear that you found our site easy and uncomplicated. Wishing you a Merry Christmas filled with joy and warmth. If you need anything else, feel free to get in touch! Best wishes, Rosie

Posted 1 year ago

“i ordered 2 hampers for 2 sick elderly folk for a pickup for xmas.but they were delivered to the wrong people in oposite adresses.i understand that as they werenot there names on on the goods they wont open the goods.all very confusing ,and not good for business.i shall think again next time.s w smith at sidney7smith@gmail.com”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. I’m truly sorry to hear about the mix-up with the delivery of your hampers. I understand how confusing it must have been for you and I can see how that would be frustrating, especially during the holiday season. I can confirm the orders have come through as they were inputted on the order form. These have not been amended by us. We appreciate your understanding and hope to have the opportunity to serve you better next time. Warm regards, Katie

Posted 1 year ago

“Absolutely loved the hamper I bought for my neighbour, so much so I ordered another one for our friends. Would definitely recommend”

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Posted 1 year ago

Hi Catherine, Thank you for your fantastic review! We’re so glad to hear that you loved the hamper enough to order another one for your friends. Best wishes, Rosie

Posted 1 year ago

“excellent”

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Posted 1 year ago

Hi Robert, Thank you for your fantastic review! We’re thrilled to hear that you had an excellent experience with us. Your satisfaction is what drives us, and it's great to know we met your expectations! Best wishes, Rosie

Posted 1 year ago

“So nice to be able to send a hamper to friends at Christmas.”

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Posted 1 year ago

Hi Emma, Thank you for your lovely review! We're so glad to hear that you enjoyed sending a hamper to your friends this Christmas. If you need any assistance or have any questions in the future, feel free to reach out. We're here to help! Best wishes, Rosie

Posted 1 year ago

“This turned up on the time was stated and the selection was well pleasing”

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Posted 1 year ago

Hi Veronica, Thank you for your fantastic review! We’re pleased to hear that your order arrived on time and that you enjoyed our selection. Best wishes, Rosie

Posted 1 year ago

“Wonderful service from you. The hamper that I ordered has arrived promptly wirh my family. They said it looks really good, so I know they will enjoy the festive treats for Christmas. I definitely will use next year as well.”

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Posted 1 year ago

Hi Lynn, Thank you for your lovely review! We’re so glad to hear that the hamper arrived promptly and has impressed your family. It’s wonderful to know that you believe they will enjoy the festive treats this Christmas! We can't wait to assist you again next year. If you have any questions or need any help in the meantime, please feel free to reach out. Best wishes, Tom

Posted 1 year ago

“Use them every year for special loved ones and they never disappoint.”

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Posted 1 year ago

Hi Mark, Thank you for your fantastic review! We're thrilled to hear that you rely on us every year for your special loved ones, and it’s wonderful to know we consistently deliver. Your continued support means so much to us! Best wishes, Rosie

Posted 1 year ago

“Easy to order. Customer service was great. Pleased with our hamper.Despatched quickly from prestige. Only downfall is it states that if you order by 10pm on a weekday you get next day delivery. I ordered on a Tuesday and received hamper on Saturday morning. Maybe the wording needs to be amended regarding postage dates. Thank you Prestige.”

Helpful Report

Posted 1 year ago

Hi Norman, Thank you for your thoughtful review! We're glad to hear that you found our ordering process easy and appreciated our customer service. It's great to know you were pleased with your hamper! We sincerely apologise for any confusion regarding the delivery timeframe and appreciate your feedback on the wording. We'll certainly take that into consideration to improve clarity for our customers. If you have any questions or need assistance in the future, don't hesitate to reach out. We're here to help! Best wishes, Rosie

Posted 1 year ago

“Pretige provide a useful service at an affordable price and deliver what is promised”

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Posted 1 year ago

Hi Peter, Thank you for your fantastic review! We’re thrilled to hear that you find our service useful and affordable. Delivering on our promises is what we strive for, and your feedback reassures us that we’re on the right track. Best wishes, Rosie

Posted 1 year ago

Prestige Hampers is rated 4.7 based on 34,123 reviews