Name: Premium Tile Trim
Address: 23, Mallard Close, Northampton, Earls Barton
Rating: 4.79

“Excellent turn around. Well packaged.”

Posted 2 years ago

Hello Peter, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. Our team works diligently to make sure orders are packed efficiently and promptly so that our customers receive them on time and undamaged. We are additionally pleased that you were happy with your order and we are happy we met your expectations. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim.

Posted 2 years ago

“I rang and spoke with a chap at Premium Tile and asked specifically if these particular aluminium trim had any holes pre-drilled in them as the pictures didn't show that they had nor did the description he said they did not. so £2oo plus quid later and they arrived with holes drilled in them, poor show”

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Posted 2 years ago

Hello Terence, We are extremely sorry to hear about your experience with us. We have been in contact with you to get this resolved and look at alternative products or arrange a collection for the trims if they aren't suitable for your project. The product image and description have been improved to avoid this issue from recurring as this was something we weren't aware of. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. Many Thanks Stephen - Premium Tile Trim.

Posted 2 years ago

“My order was well packaged to avoid any possible chance of damage during transport. Delivery was quick and as promised. The box tile trim is excellent quality at a third of the price when compared to big chain diy stores. What’s not to like.”

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Posted 2 years ago

Hi Catherine, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. Our team works diligently to make sure orders are packed efficiently and promptly so that are customers receive them on time and undamaged. We are additionally pleased that you was happy with your order and we are happy we met your expectations. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim.

Posted 2 years ago

“Great service, great price”

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Posted 2 years ago

Hi Peter, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. We strive to provide exceptional customer service and offer competitive prices. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim.

Posted 2 years ago

“Quick no fuss purchase & delivery - trim now in Place - used to finish off a garden wall project. Would recommend & use again.”

Premium Tile Trim 5 star review on 12th July 2023

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Posted 2 years ago

Hi Paul, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to see and hear about your experience with us. We strive to provide quality products and provide exceptional customer service. We appreciate the recommendation. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“Excellent customer service and a wonderful product.”

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Posted 2 years ago

Hi Colin, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are thrilled to hear about your experience with us. At PTT, we strive to provide exceptional customer service and produce quality products. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim.

Posted 2 years ago

“Quick delivery and well packaged. Very efficient.”

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Posted 2 years ago

Hi Mike, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. Our team works diligently to pack and process your orders promptly and efficiently. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim.

Posted 2 years ago

“I would highly recommend this company. Fast and efficient delivery. Very good customer service. Thank you”

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Posted 2 years ago

Hi AJ, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. We appreciate your recommendation. We strive to provide exceptional customer service throughout. Our team at PTT work diligently to pack and process orders so that they arrive promptly with our customers. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“Good quality, competitive price and very prompt receipt. Well packaged.”

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Posted 2 years ago

Hi Glyn, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are thrilled to hear about your experience with us. We strive to provide quality products at competitive prices. We are additionally delighted that you received your order quickly. Our team works diligently to pack and process orders so that they arrive safely with or customers. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim.

Posted 2 years ago

“Haven’t used the tile trim yet but they arrived promptly and safely packaged . Colour looks ok and price was good tho delivery was pricey.”

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Posted 2 years ago

Hi Michelle, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are happy to hear about your experience with us. We strive to provide a quick and efficient delivery service. With regards to delivery, we offer a next working day service up until 6pm. We are one of the only businesses in this industry that offer this service. We would love to lower out delivery prices but unfortunately with prices going up this is not possible. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim.

Posted 2 years ago

“Perfect match for what I needed, great value,”

Premium Tile Trim 5 star review on 5th July 2023

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Posted 2 years ago

Hi Christopher, Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools. We are thrilled to hear about your experience with us. We strive to provide quality products and we are happy that we was able to meet your expectations. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Pro Tiler Tools

Posted 2 years ago

“Good product and fast delivery.”

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Posted 2 years ago

Hi William, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. We strive to provide quality products and provide a fast efficient delivery service. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“Order process was easy!”

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Posted 2 years ago

Hi, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We're thrilled to hear that your ordering process was easy and hassle-free. Simplicity and convenience are top priorities for us, and we're delighted that you had a smooth experience placing your order. We strive to create an intuitive and user-friendly platform that allows our customers to browse our products and complete their purchases with ease. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“great servicethanks”

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Posted 2 years ago

Hi Chris, Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools. We are thrilled to hear about your experience with us. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Pro Tiler Tools

Posted 2 years ago

“Metal tile trim arrived in great condition, it was well packaged and fairly quick.”

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Posted 2 years ago

Hi, Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools. It is fantastic to hear your experience with us. We are thrilled to hear that you received your order and it was all packaged and delivered efficiently and promptly. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Pro Tiler Tools

Posted 2 years ago

“Very good service.”

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Posted 2 years ago

Hi Simon, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are pleased to hear about your experience with us. We strive to provide excellent service and we are glad to have met your expectation. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“Efficient and helpful”

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Posted 2 years ago

Hi Carlos, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We greatly appreciate your feedback and are thrilled to hear that your experience with us was efficient and helpful. At PTT, we strive to provide our customers with the best possible service, and your kind words confirm that we are on the right track. Additionally, we are delighted to hear that our team was helpful in assisting you. Our dedicated staff members are committed to providing excellent customer service and addressing your needs promptly and effectively. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“I would have given 5 stars but felt that I would have preferred to receive an order confirmation while awaiting delivery details.”

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Posted 2 years ago

Hi, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We appreciate your positive rating. We apologise that you did not receive any communication regarding order confirmation and delivery details. Your feedback is valuable to us, as it helps us identify areas for improvement. We will review our processes and work on enhancing our communication to ensure that order confirmations are sent promptly. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“Well packed and bang on product”

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Posted 2 years ago

Hi Peter, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We greatly appreciate your feedback and are thrilled to hear that your recent purchase was well packed and precisely what you were expecting. At PTT, we understand the importance of ensuring that our products arrive in excellent condition. We take great care in packaging our items securely to protect them during transit. We also take pride in providing products that align with our customers' expectations. We strive to maintain high-quality standards and ensure that our products are precisely what you anticipate. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“Service was good. Product wad excellent Courier service was horrendous (fed.ex) so much so that I request for my delivery payment to be refunded and suggest you change courier due to the rude, unorganised service”

Helpful Report

Posted 2 years ago

Hi Ashley, Thank you very much for taking the time to leave us a review, and for shopping with Premium Tile Trim. We are happy to hear you’re pleased about the service and product this is something we strive to provide. We just want to apologise for any confusion or delay by FedEx. We can see they originally planned for delivery on the Tuesday, but FedEx had accidently sent the parcel to the wrong delivery address which delayed the parcel by a day. This is something we will raise with our accounts manager at FedEx to investigate further to avoid issues like this from reoccurring. I can see you placed the order on Friday 16/6/23 and received your order on Wednesday 21/6/23 which is still in the 1-3 working day time frame which the order was placed on. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Premium Tile Trim Reviews