Name: Premium Tile Trim
Address: DC2, Style Way, Prologis Park, Pineham, Northampton, West Northamptonshire
Rating: 4.79

“Good service with samples, if a little expensive. Main problem is that the samples are not generally labelled and the papers with little icons are not representative of the samples. Having selected one I am not sure what it is apart from having Homelux stamped in the flat. However, none of the sample icons on the sheets are identified as Homelux, 3 of the 8 ordered have no decription.”

Helpful Report

Posted 2 years ago

Hi Alan, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. We are sorry to hear about the samples and the issues you have had. We will pass this onto our warehouse team and make sure this is rectified. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“Had an issue that got sorted. Order came promptly and well packaged.”

Helpful Report

Posted 2 years ago

Hi Robert, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. We are pleased to hear that the issue you had was resolved promptly via our courier service. We are pleased to hear that your package arrived well packaged and promptly. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“Premium Tile Trim were very helpful. They tried to sort out the delivery problem with no success. They were quick to refund my money.”

Helpful Report

Posted 2 years ago

Hi Elaine, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are thrilled to hear about your experience with us. We are sorry to hear about you had delivery issue, however we are pleased to hear that our colleagues were quick to resolve. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“Tile trims arrived in great condition, exactly as described/what I wanted for a competitive price.”

Helpful Report

Posted 2 years ago

Hi, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. We are pleased to hear that the trims arrived in great condition and was what you thought. At PTT, we strive to provide a wide range of quality products at competitive prices. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“Really quick service”

Helpful Report

Posted 2 years ago

Hi Elaine, Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools. We are pleased to hear that you are pleased with our service as we aim to make things as efficient as possible. We look forward to dealing with you again soon! It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Niamh - Pro Tiler Tools

Posted 2 years ago

“Unfortunately the four tile trims were received bent. They were delivered in a cardboard tube but there was no packaging within the tube (and if the four trims had been tied together within the tube they would of been stronger ) The cardboard tube was obviously not stiff enough to protect the contents. I have managed to straighten the trims and will use them.”

Helpful Report

Posted 2 years ago

Hi Robert, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. We are though sorry to hear about the damages. If you ever receive any damages please give our team a call and we can get this resolved. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“good service”

Helpful Report

Posted 2 years ago

Hi David, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. We are glad we met your expectation and look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“Good service”

Helpful Report

Posted 2 years ago

Hi, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. At PTT, we strive to provide exceptional service throughout and we are glad we met your expectation. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“They were very helpful when I had problems with their delivery people and sorted it out for me”

Helpful Report

Posted 2 years ago

Hi Justin, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim We are delighted to hear about your experience with us. We are pleased that the issues you had were resolved and we look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“exellent prompt service”

Helpful Report

Posted 2 years ago

Hi Paramjeet, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. We strive to provide exceptional customer service throughout and we are glad we met your expectation. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“I paid the postage to receive a small sample of some tile trim... and they ask for a review! The sample arrived OK.”

Helpful Report

Posted 2 years ago

Hi Andrew, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim We are delighted to hear about your experience with us. We are pleased to hear that the sample arrived ok and we look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“Great service and attractive trim but it didn't adhere to tiles very well?”

Helpful Report

Posted 2 years ago

Hi David, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. We are pleased that the service met your expectation. We would recommend if you have any issues with your products to please get in contact with us at PTT. A member of our dedicated team will be able to assist you and provide further help. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“Quick speedy and great product… !”

Helpful Report

Posted 2 years ago

Hi Jojo, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. We are pleased that the product and delivery time met your expectation. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“The pictures show they are dark grey .But they are not”

Helpful Report

Posted 2 years ago

Hi Raymond, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. We are glad we met your expectation and look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“product was good and dispatched proptly, unfortunatly there was a bend in all 3 pieces where the courier had bent the cardboard tube used fpr delivery.”

Helpful Report

Posted 2 years ago

Hi Dean, Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools. We are delighted to hear about your experience with us. We are pleased the product met your expectation and was delivered promptly. We are sorry to hear about the bend in the trims, we will raise this issue with our accounts manager at Fedex. If you ever get any issues with delivery or find any damages, please give us a call and we can get this resolved for you. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Pro Tiler Tools

Posted 2 years ago

“Sent wrong part of a package but quickly resolved .excellent service from jack.”

Helpful Report

Posted 2 years ago

Hi Alan, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are thrilled to hear about your experience with us. We are pleased to hear that the issue you had was quickly resolved by our colleague Jack. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“Good quality trim , and well packaged delivery.”

Helpful Report

Posted 2 years ago

Hi, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. We are pleased to hear the product met your expectation and we look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“Arrived when stated Wednesday. Have to say felt packing bit over the top . Hence the £12 ish fee for goods delivery for not expensive items . But never the less pleased with it and hope it will look good when completed.”

Helpful Report

Posted 2 years ago

Hi Mrs A Turner, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. We are pleased to hear that your order arrived promptly via our courier service. Our dedicated team at PTT, pack and process orders so that they are delivered efficiently without any damages. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“Arrived secure and well protected - delighted with my order.”

Helpful Report

Posted 2 years ago

Hi, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear about your experience with us. We are pleased to hear your order arrived promptly and well packaged via our courier service. We are glad we met your expectation and look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

“Good service. One piece damaged on receipt. Replaced immediately.”

Helpful Report

Posted 2 years ago

Hi Christopher, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are thrilled to hear about your experience with us. At PTT, our dedicated team strive to provide exceptional customer service throughout and we are glad we met your expectation. Our team at PTT, are always on hand to resolve any issues promptly. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

Premium Tile Trim Reviews