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PowerBug.co.uk Reviews

4.7 Rating 4,513 Reviews
97 %
of reviewers recommend PowerBug.co.uk
Company Reviews Metrics Info
4.7
Based on 4,513 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

Write Your review

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Susan B
PowerBug Customer
“Light weight golf trolley which suits this lady golfer.Easy to assemble. It would be useful to know how long it is expected for the very light weight battery to be charged. The first time was guesswork as nowhere in the instructions that I could find told you how quick, quick should be!”
Helpful Report
Posted 6 years ago
Duncan F
PowerBug Customer
“Trolley was repaired under warranty. Credit to all the staff i spoke with. Very helpful. Recommended company to do business.”
Helpful Report
Posted 6 years ago
Gill R
PowerBug Customer
“Bit early to tell as Saturday was its first outing. Had some wheel spin/slippage on dry grass going uphill, so had to reduce speed to 1, but other than that it performed as expected.”
Helpful Report
Posted 6 years ago
Anonymous
PowerBug Customer
“Bought a couple of spare parts that had broken. They arrived quickly and as expected.”
Helpful Report
Posted 6 years ago
JOHN P
PowerBug Customer
“It’s very unusual for a powerbug to give a problem as we have 3 in our family but l have the DHC model which was a wee bit squeaky which was not a problem for powerbug it was uplifted repaired and delivered back in superfast time without any hassle! Totally recommend the customer services 100%”
Helpful Report
Posted 6 years ago
Graeme S
PowerBug Customer
“Second time I've bought a PowerBug. Previous one lasted for 10 years. Delighted with the new lithium battery model. Well priced against the leading trolley makers. Highly recommended.”
Helpful Report
Posted 6 years ago
Oliver W
PowerBug Customer
“Initially I sent an email about what I was looking for and never got a reply but I did my own research and ordered anyway. Now you're asking for feedback and the order has not even arrived!!”
Helpful Report
Posted 6 years ago
Sorry about this. Reviews.co.uk are independent of us and we believe that they canvas customers randomly at random times after orders are processed by us to determine our performance. In this instance it appears that the timing has been out of kilter. We did speak to the customer about the communication issue and happy to report that he was very happy with his offer and delivery has now been made within 48 hours of ordering.
Posted 6 years ago
Martin L
PowerBug Customer
“Brilliant easy to set up battery life better than stated so far folds neatly away Remote control or reverse function would be an advantage but not a problem”
Helpful Report
Posted 6 years ago
Adam F
Unverified Reviewer
“Had a problem with trolley, phoned PowerBug any could not find a better team of people to deal with, totally customer friendly and bent over backwards to help. Had to send trolley back for replacement part all done with no fuss or hassle. 1st class service and would totally recommend to all my friends.”
Helpful Report
Posted 6 years ago
Paul S
PowerBug Customer
“only recently bought it but so far so good, love the small battery, overall very good experience from power bug”
Helpful Report
Posted 6 years ago
Craig T
PowerBug Customer
“Good service kept up to date on progress of order.”
Helpful Report
Posted 6 years ago
Mary F
PowerBug Customer
“Tremendous service received from Jimmy and trolley received next day”
Helpful Report
Posted 6 years ago
Steven M
PowerBug Customer
“Best service I've had ever on a purchase of golf equipment. Will use you again”
Helpful Report
Posted 6 years ago
Barry T
PowerBug Customer
“I am very pleased with the service you have given me, What more can I say, first class”
Helpful Report
Posted 6 years ago
Edwin Y
PowerBug Customer
“Item purchased was quick and efficient. The offer against replacement of my battery was generous but the part exchange for my trolley was much lower than expected. Good customer service would expect to supplier to ring customer where there is a protracted discussion as in this case”
Helpful Report
Posted 6 years ago
Anonymous
PowerBug Customer
“Very helpful salesman, very knowledgeable The trolley is very quick to setup and easy to use”
Helpful Report
Posted 6 years ago
Anonymous
PowerBug Customer
“Very helpful and quick postage”
Helpful Report
Posted 6 years ago
Tony P
PowerBug Customer
“Brilliant service thanks 24hrs from order to delivery was great.”
Helpful Report
Posted 6 years ago
Richard L
PowerBug Customer
“I have always been very pleased with my PowerBug trolley and having now used the after sales service I can “upgrade” to being delighted.”
Helpful Report
Posted 6 years ago
Hep K
PowerBug Customer
“not received parts yet, Dpd delivered yesterday unfortunately we we out but driver did not leave parcel with neighbour or put it gate at in side of house Advised dpd that i would collect parcel from pickup shop at weekend, received email on Sat to collect Sun at local shop but advised that i would be emailed again to confirm when available to collect. Its sunday afternoon and im still waiting for confirmation email!!!”
Helpful Report
Posted 6 years ago
Hello there, DPD will only delivery to a neighbour if the neighbours are in and willing to accept the delivery, likewise with leaving the parcel in a safe place, this must be confirmed with the driver as standard procedure is to take the parcel away and re-deliver on the next working day. Your parcel was then arranged to be dropped at a local DPD drop-off point but it seems the driver did not make the cut-off time for this to happen. It has been re-scheduled now for delivery today. Sorry for any inconvenience or confusion called, for reference DPDs customer service number is: 0121 275 0500
Posted 6 years ago
PowerBug.co.uk is rated 4.7 based on 4,513 reviews
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