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PowerBug.co.uk Reviews

4.7 Rating 4,725 Reviews
97 %
of reviewers recommend PowerBug.co.uk
4.7
Based on 4,725 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

Write Your review

“New regulations at my golf club requiring winter wheels from 1st October. Wheels were not in stock but turned up well in advance of the date. System very straight forward. Many thanks.”
Helpful Report
Posted 7 years ago
“I found the service provided by the powerbug team second to none, there products are well made and reliable. I will happily purchase from them again.”
Helpful Report
Posted 7 years ago
“Your online ordering system was very confusing. It took FIVE attempts to get my paypal payment accepted and I had given up until I noticed an email from paypal. I noted that your system said I had three bags in my outbox !! I only wanted one. I work in the IT business and have since the 1960s until my retirement>”
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Posted 7 years ago
“Excellent service ftom initial contact, through the ordering procedùre to delivery ( very well packaged) and receipt all within 48 hours.A1 service.”
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Posted 7 years ago
“Very happy with transaction. The order was despatched and received without any problems. Have dealt with Powerbug over a number of years and always found them to be professional.”
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Posted 7 years ago
“easy to deal with”
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Posted 7 years ago
“Speedy and efficient”
Helpful Report
Posted 7 years ago
“Probably the best company I’ve dealt with when you have a problem..... Well done keep up the good work”
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Posted 7 years ago
“Very helpful when ordering and delivery was exactly as they said it would be.”
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Posted 7 years ago
“£400 worth of Trolley arrived in box no bag with it, on phoning PowerBug was inform bag is extra also no instructions got to download off internet. When spending this sort of money you’d think it would come with carrier bag.”
Helpful Report
Posted 7 years ago
Hello there, Thank you for your feedback. I would just like to remind you that the trolley purchased was not advertised with a carry bag or any other accessories for that matter. Our Sport range of golf trolleys are built purely around price point, meaning that due to the very competitive nature of the price, there's no room to offer any special offers. The Tour series range of PowerBug trolleys have various daily special offers available (https://www.powerbug.co.uk/30-tour-series-golf-trolleys). If you wish to swap over to a Tour series trolley please feel free to give the team a call on 01753 857 838 to discuss your options. Thank you.
Posted 7 years ago
“A1 will use again always help on the phone Thanks. Ken Lytham St Annes.”
Helpful Report
Posted 7 years ago
“Excellent customer service. Had problem with powerbug. Phoned customer support. Problem diagnosed and spares dispatched same day. Spares received quickly and problem solved. 1st class.”
Helpful Report
Posted 7 years ago
“Only just used the new trolley once but its good plenty of battery for my course which is quite hilly just need some accessories now”
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Posted 7 years ago
“Good old fashion service 👍”
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Posted 7 years ago
“Really efficient service and replacement battery received within days of me sending off mine for analysis. Well done on customer service.”
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Posted 7 years ago
“Always helpful staff and good quality products.”
Helpful Report
Posted 7 years ago
“Very easy company to deal with over the phone. Price was fair, the product seems good quality. The on off switch referred to in the manual does not exist any more as was pointed out when I phoned up to enquire. The trolley did not run straight the first time I used it and will have to see if my adjustment has worked. The battery charger gets worryingly hot, and it would be useful to know how long it would take to charge and though the battery charged the light did not change to green. It is something I will need to monitor.”
Helpful Report
Posted 7 years ago
“Sorry that there were problems with my trolley when it was only 8 months old but very happy with the service provided with Christian. Unfortunately the problem coincided with a period of time when I needed my trolley for frequent games such that I had to end up hiring another trolly of at least 12 occasions. However, it has now been repaired and arrived after a further delay with DHL being delivered on Monday afternoon rather than sometime on the previous Friday necessitating a further 3 trolley hires.”
Helpful Report
Posted 7 years ago
“I could have benefitted from a word of advice on how to adapt my trolley to accommodate this larger battery! I got there in the end but it was certainly not click and fit!”
Helpful Report
Posted 7 years ago
“Outstanding trolley and first class customer service- highly recommended.”
Helpful Report
Posted 7 years ago
PowerBug.co.uk is rated 4.7 based on 4,725 reviews