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PowerBug.co.uk Reviews

4.7 Rating 4,463 Reviews
97 %
of reviewers recommend PowerBug.co.uk
Company Reviews Metrics Info
4.7
Based on 4,463 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
David
PowerBug Customer
“Golf tidy a little small for Motocaddy trolley. Corner grips would enhance the item.”
Helpful Report
Posted 9 years ago
Fair comment. We will look into that Thanks
Posted 9 years ago
Tom
PowerBug Customer
“Just a point on delivery, the item was dropped over the back gate, thankfully it's well packed and no damage occurred”
Helpful Report
Posted 9 years ago
Douglas
PowerBug Customer
“Ordered on the 30th april arrived 7th may a whole week to be delivered a bit long.”
Helpful Report
Posted 9 years ago
Hi Douglas, Sorry to hear you are disappointment with the delivery time. Your order was placed over the bank holiday weekend and not dispatched until the 2nd of May. Kind Regards, PowerBug
Posted 9 years ago
Ian
PowerBug Customer
“Wheels look great but are a pig to fit. It has taken several goes and lots of WD40 to get the wheelsnon the axles.”
Helpful Report
Posted 9 years ago
Hi there - Our wheels are made specifically for our trolleys and proving you have a PowerBug trolley there shouldn't be a problem with fitting. Please feel free to give our technical support team a call on 01753 857 838 should you have any further problems.
Posted 9 years ago
Peter
PowerBug Customer
“Do not remember ordering anything yet, waiting for trade in valuation for existing trolley before proceeding further. Regards Peter Roberts”
Helpful Report
Posted 9 years ago
Lee V
PowerBug Customer
“I bought the power but with a lithium battery about 6 months ago. Overall it is fine with decent battery life. There are a few things that are not great. 1 the umbrella holder is not great, over the winter a few times it has not survived the windy days it bends left and right and the ratchet tightening system does not secure well enough. My biggest bug bear is the speed settings. . 4 is too slow and 5 too fast, I have read that this is a fairly common gripe from owners. Surely a simple speed switch would be better so you can adjust to suit any pace. Would I purchase again having trialled it for 6 months, probably not. But that's me being critical, if you are spending decent money on an electric trolley you want to be completely happy.”
Helpful Report
Posted 9 years ago
Edward
PowerBug Customer
“Item was what I was looking for,and,is working ok,but,thought it was very expensive for what it was.The postage was also very expensive,as,it still took 3 days to get here.For that price it should have been quicker.”
Helpful Report
Posted 10 years ago
Robert
PowerBug Customer
“I received my mini lithium powered battery in good time after I ordered it but I have a problem ,it does not fit into the tray. it sticks in enough to hold it,so it's OK it does the job just looks precarious as it's almost on top of the tray. Robert Hume”
Helpful Report
Posted 10 years ago
Hi Mr Hume, It sounds like your trolley has the incorrect tray inserts for your battery. Please give the team a call on 01753 857 838 and we will be happy to resolve this issue. Kind Regards PowerBug
Posted 10 years ago
Deric M
PowerBug Customer
“The postage costs of £4.50 for a package that weighed less than an ounce is scandalous. The package had a small 2nd class stamp. £5 for the small plastic part and £4.50 postage.”
Helpful Report
Posted 10 years ago
Roz
PowerBug Customer
“Ordered PowerBug umbrella..,,, easy to order, good delivery, everything as you would expect...”
Helpful Report
Posted 10 years ago
Margaret
PowerBug Customer
“Could have purchased the same item in American golf a lot cheaper!”
Helpful Report
Posted 10 years ago
Alan
PowerBug Customer
“I thought that I would be refunded for the postage but have not had anything. Alan Ross 8 Millway, Mill Hill NW7 3RE”
Helpful Report
Posted 10 years ago
Hi Mr Ross - Your refunded collection costs will be in your account within a few working days.
Posted 10 years ago
TIMOTHY
PowerBug Customer
“Having ordered parts from yourselves and received an order confirmation, I heard nothing for two weeks, I now understand that the parts were out of stock but I was not made aware of this, so a little more communication would help.”
Helpful Report
Posted 10 years ago
D
PowerBug Customer
“Order 610304 one 2008 Digital ECU arrived in good condition. I missed a technical connection description or wiring diagram I will use this controller for repair of my golf trolley of a different brand. I have received 3 connectors. C 1 round 9 mm with 4 input for the steering wire green, red , yellow and black C 2 square connectors 1 black and 1 red C 3 round 12 mm with 4 inputs please send me detail information asap”
Helpful Report
Posted 10 years ago
Patrick
PowerBug Customer
“Bought a recon GT8 in December 2014. Since then had a new controller board which I fixed myself; and three weeks ago had to return the trolley to Powerbug for repair - new controller board and handle were replaced. Hopefully, no further problem in the near future.”
Helpful Report
Posted 10 years ago
Hilary
PowerBug Customer
“The service was rapid but I was dismayed that the scorecard holder design had changed and I had to buy an accessory block as well as the scorecard holder when the original card holder broke”
Helpful Report
Posted 10 years ago
James
PowerBug Customer
“slow delivery took 4 days & I paid £3.75 postage for it. It was only a small jiffy bag.”
Helpful Report
Posted 10 years ago
PowerBug.co.uk is rated 4.7 based on 4,463 reviews
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