PowerBug.co.uk Reviews

Name: PowerBug.co.uk
Address: Wizza LTD, Bath Road, Reading, Berkshire
Rating: 4.74

4.7 Rating 4,705 Reviews

97 %

of reviewers recommend PowerBug.co.uk

Company Reviews

Metrics

Info

4.7

Based on 4,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

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PowerBug.co.uk 5 star review on 14th August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did the job but far to expensive for a plastic speed control nob! Plus the delivery charge.”

Helpful Report

Posted 10 years ago

Unfortunately we do not control freight charges, these are dictated to us by our forwarding agents. As for the component, it is not just the tooling and manufacturing cost that are considered but also stockholding, handling and packaging. To ensure parts are available to help customer who break or loose components, we have to hold extensive stocks for many years to cover any eventuality. As we run a commercial enterprise, this service can not be offered at less than cost. We are happy that your PowerBug is now serviceable and that a new trolley was not a consideration as a spare part was available and delivered efficiently.

Posted 10 years ago

“if design had been right first time i would not have required a costly upgrade”

Helpful Report

Posted 10 years ago

Hi Mr Jarvis, Thank you for the feedback - I would just like to add that the old style bag supports that you upgraded recently actually stopped being produced in 2008 (A whole 8 years ago - Doesn't Time fly?!). Hoping you are enjoying the new bag supports!

Posted 10 years ago

“Pease can you tell me when you are going to collect my tradein golf bag”

Helpful Report

Posted 10 years ago

Hi Mr Plant, Thank you for calling earlier Your £50.00 trade-in refund is on its way to you! Kind Regards, PowerBug

Posted 10 years ago

“Unfortunately one of the items received Was not correct, you sent an accessory dock and a Device holder was ordered ,so this experience was not the best!”

Helpful Report

Posted 10 years ago

Hi Denise, Our sincere apologies for the error with your order. We are sending the correct product out 1st class today. Please do not worry about returning the product that was received in error. Hopefully yourself or a friend can make use of it! Kind Regards, PowerBug

Posted 10 years ago

“Process worked well but I do think having to pay nearly £10 for a screw to hold the umbrella in its stand was extremely expensive, especially the post and packaging.”

Helpful Report

Posted 10 years ago

Its encouraging that you are pleased with the process. Postage costs are set by Royal Mail and we have to pass them on. They sometimes make a low cost item look expensive . Thank you for your comment, it is appreciated.

Posted 10 years ago

“£200 lithium battery. No charging instructions. Particularly when first used.”

Helpful Report

Posted 10 years ago

Hi Daniel, Sorry to hear there wasn't any instructions included with your Lithium battery. We do have digital copies available on our very handy resource centre that can be found here: http://www.powerbug.co.uk/article.php?xArt=14 If you would prefer a physical copy of the instruction sheet please let a member of the team know and we will post one out to you. Kind Regards, PowerBug

Posted 10 years ago

“Golf tidy a little small for Motocaddy trolley. Corner grips would enhance the item.”

Helpful Report

Posted 10 years ago

Fair comment. We will look into that Thanks

Posted 10 years ago

“Just a point on delivery, the item was dropped over the back gate, thankfully it's well packed and no damage occurred”

Helpful Report

Posted 10 years ago

“Ordered on the 30th april arrived 7th may a whole week to be delivered a bit long.”

Helpful Report

Posted 10 years ago

Hi Douglas, Sorry to hear you are disappointment with the delivery time. Your order was placed over the bank holiday weekend and not dispatched until the 2nd of May. Kind Regards, PowerBug

Posted 10 years ago

“Wheels look great but are a pig to fit. It has taken several goes and lots of WD40 to get the wheelsnon the axles.”

Helpful Report

Posted 10 years ago

Hi there - Our wheels are made specifically for our trolleys and proving you have a PowerBug trolley there shouldn't be a problem with fitting. Please feel free to give our technical support team a call on 01753 857 838 should you have any further problems.

Posted 10 years ago

“Do not remember ordering anything yet, waiting for trade in valuation for existing trolley before proceeding further. Regards Peter Roberts”

Helpful Report

Posted 10 years ago

“I bought the power but with a lithium battery about 6 months ago. Overall it is fine with decent battery life. There are a few things that are not great. 1 the umbrella holder is not great, over the winter a few times it has not survived the windy days it bends left and right and the ratchet tightening system does not secure well enough. My biggest bug bear is the speed settings. . 4 is too slow and 5 too fast, I have read that this is a fairly common gripe from owners. Surely a simple speed switch would be better so you can adjust to suit any pace. Would I purchase again having trialled it for 6 months, probably not. But that's me being critical, if you are spending decent money on an electric trolley you want to be completely happy.”

Helpful Report

Posted 10 years ago

“Item was what I was looking for,and,is working ok,but,thought it was very expensive for what it was.The postage was also very expensive,as,it still took 3 days to get here.For that price it should have been quicker.”

Helpful Report

Posted 10 years ago

“I received my mini lithium powered battery in good time after I ordered it but I have a problem ,it does not fit into the tray. it sticks in enough to hold it,so it's OK it does the job just looks precarious as it's almost on top of the tray. Robert Hume”

Helpful Report

Posted 10 years ago

Hi Mr Hume, It sounds like your trolley has the incorrect tray inserts for your battery. Please give the team a call on 01753 857 838 and we will be happy to resolve this issue. Kind Regards PowerBug

Posted 10 years ago

“The postage costs of £4.50 for a package that weighed less than an ounce is scandalous. The package had a small 2nd class stamp. £5 for the small plastic part and £4.50 postage.”

Helpful Report

Posted 10 years ago

“Ordered PowerBug umbrella..,,, easy to order, good delivery, everything as you would expect...”

Helpful Report

Posted 11 years ago

“Could have purchased the same item in American golf a lot cheaper!”

Helpful Report

Posted 11 years ago

“I thought that I would be refunded for the postage but have not had anything. Alan Ross 8 Millway, Mill Hill NW7 3RE”

Helpful Report

Posted 11 years ago

Hi Mr Ross - Your refunded collection costs will be in your account within a few working days.

Posted 11 years ago

“Having ordered parts from yourselves and received an order confirmation, I heard nothing for two weeks, I now understand that the parts were out of stock but I was not made aware of this, so a little more communication would help.”

Helpful Report

Posted 11 years ago

“Order 610304 one 2008 Digital ECU arrived in good condition. I missed a technical connection description or wiring diagram I will use this controller for repair of my golf trolley of a different brand. I have received 3 connectors. C 1 round 9 mm with 4 input for the steering wire green, red , yellow and black C 2 square connectors 1 black and 1 red C 3 round 12 mm with 4 inputs please send me detail information asap”

Helpful Report

Posted 11 years ago

PowerBug.co.uk is rated 4.7 based on 4,705 reviews