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PowerBug.co.uk Reviews

4.7 Rating 4,725 Reviews
97 %
of reviewers recommend PowerBug.co.uk
Company Reviews Metrics Info
4.7
Based on 4,725 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

Write Your review

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Robert C
PowerBug Customer
“always good advice off them and parts delivered with in two days great service”
Helpful Report
Posted 3 years ago
Robin G
PowerBug Customer
“Efficient. Good service. Excellent product. Reasonable price. It is not often that a company fulfills expectations completely. Powerbug did just that.”
Helpful Report
Posted 3 years ago
Barbara M
PowerBug Customer
“Very helpful Thanks”
Helpful Report
Posted 3 years ago
MICHAEL C
PowerBug Customer
“Great company, excellent product, and service second to none.”
Helpful Report
Posted 3 years ago
Martin
PowerBug Customer
“I've always found the service at Powerbug to be fantastic. I've used Powerbug electric trolley and lithium battery for over six years now and I have never had a problem. The battery is so light and small - I wouldn't use any other now.”
Helpful Report
Posted 3 years ago
Steven B
PowerBug Customer
“Powerbug are the best. Short story- bought battery last week at £250 - discount of £70 for black Friday deals this week - expressed my disappointment at not being alerted to discount and Powerbug refunded me £70. Excellent Customer Service - the best”
Helpful Report
Posted 3 years ago
Edwin F
PowerBug Customer
“Prompt delivery. No problems whatsoever. Good company”
Helpful Report
Posted 3 years ago
Helen J
PowerBug Customer
“Love the trolley, once mastered how to erect it is great Also, love the tiny Lithium battery. The accessories card holder is good and recently required replacing as the clear cover was broken”
Helpful Report
Posted 3 years ago
Chris M
PowerBug Customer
“Prompt and efficient service.”
Helpful Report
Posted 3 years ago
MR JOHN G
PowerBug Customer
“Absolutely first-class service all around and great products! Highly recmmended.”
Helpful Report
Posted 3 years ago
Jim W
PowerBug Customer
“Great guys to deal with”
Helpful Report
Posted 3 years ago
Jolyon M
PowerBug Customer
“Very good personal service and good product . Very satisfied”
Helpful Report
Posted 3 years ago
Ian M
PowerBug Customer
“Their after sales service is second to none! I sent my trolley back to them to sort out why it was slowing down. They renewed the motor at a reduced rate, changed the handle free of charge, fixed the hinge free of charge, renewed the shaft through front wheel free of charge, renewed the battery free of charge. What more can I say, than when this trolley eventually needs changing, I will have no hesitation in buying another from PowerBug. 👍👍👍”
Helpful Report
Posted 3 years ago
Anonymous
PowerBug Customer
“excellent service”
Helpful Report
Posted 3 years ago
Roy M
PowerBug Customer
“A great Web Site to find parts for my Golf Trolley. I ordered a switch, it was dispatched immediately and I replaced it with no problem. I bought my Trolley here and I would honestly say that this is a GREAT company. I absolutely recommend them to all golfers. It is nice to deal with a Company who genuinely CARE about their customers!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Always remember your trolley will be used for sometime and Power Bug has a great customer service team to call on speaking from experience. These back ups aren't shown in glossy adds.”
Helpful Report
Posted 4 years ago
Alan F
Unverified Reviewer
“I have a powerbug trolley and waterproof bag. One year and a few days on, one of the main zips has broken on the bag. Very impressed that powerbug shipped me a new replacement bag. My only gripe would be that it took a few emails for it to finally happen and their responsiveness was not particularly good but I'll put that down to covid and the busy Christmas period.”
Helpful Report
Posted 4 years ago
Stephen
Verified Reviewer
“I have been so impressed with the service received by PowerBug since I initially bought a mini Lithium battery for my electric golf trolley. This was bought second hand and was starting to struggle to provide drive (not a PowerBug trolley by the way). So I have decided to change trolley and bought the GT series, but without the battery. Although I have only used it once at the moment I am delighted with the service, delivery and quality of the product.”
Helpful Report
Posted 5 years ago
Jordan I
Verified Reviewer
“I purchased the power bug cart bag in January and absolutely loved the bag, after a few uses the zip was broken but Powerbug have replaced the bag under warranty! Great customer service and dealt with the issue really fast. I would recommend the the cart bag as it is worth the money. The bag is great quality and the added space was welcomed!”
Helpful Report
Posted 5 years ago
Paul D
Unverified Reviewer
“The front wheel needs to be re- designed. It is to close to the frame and quickly clogged up with mud stopping the wheel from going round.”
Helpful Report
Posted 5 years ago
Hi Paul, Thank you for your feedback! We’re pleased to share that the front wheel clearance issue has been addressed in our new NX Series. The updated design offers extra clearance and incorporates a completely revamped structure. After extensive testing over three harsh winters in tough conditions, the front wheel on the NX range has proven to be anti-clogging and performs exceptionally well, even in the muddiest environments. For more details about the NX Series, you can find full information here: https://powerbug.co.uk/products/nx-lithium
Posted 1 year ago
PowerBug.co.uk is rated 4.7 based on 4,725 reviews
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