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PowerBug.co.uk Reviews

4.7 Rating 4,661 Reviews
97 %
of reviewers recommend PowerBug.co.uk
Company Reviews Metrics Info
4.7
Based on 4,661 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

Write Your review

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Peter
PowerBug Customer
“if design had been right first time i would not have required a costly upgrade”
Helpful Report
Posted 10 years ago
Hi Mr Jarvis, Thank you for the feedback - I would just like to add that the old style bag supports that you upgraded recently actually stopped being produced in 2008 (A whole 8 years ago - Doesn't Time fly?!). Hoping you are enjoying the new bag supports!
Posted 10 years ago
Ian
PowerBug Customer
“Very helpful on the phone ordered cart and was at my house two days later. Highly recommended”
Helpful Report
Posted 10 years ago
Peter
PowerBug Customer
“Brilliant service arrived as said both trolley and bag good going to try them out this afternoon.”
Helpful Report
Posted 10 years ago
Kevin
PowerBug Customer
“Sorry. Have to give a poor rating. My order arrived but the items were not correct. Rang up to sort out the problem and the customer service guy was very apologetic. No quibble about the issue which was great. Just waiting for the missing item. Once that arrives i'll be happy.”
Helpful Report
Posted 10 years ago
Dropped the ball here. Hands up! Glad that we were able to sort the problem out and hope that you are now happy. Sorry for the problem.
Posted 10 years ago
David
PowerBug Customer
“service very good. Postal charges VERY expensive which let the transaction down”
Helpful Report
Posted 10 years ago
Unfortunately we do not control freight charges as these are dictated to us by our forwarding agents. Charges are always advertised to customers before transaction payment is required giving customers an option to either decline the transaction or increase the value of the transaction to avoid any freight costs.
Posted 10 years ago
Pat
PowerBug Customer
“Excellent response times and tracking. Items ordered arrived day earlier than expected by Royal Mail.”
Helpful Report
Posted 10 years ago
William
PowerBug Customer
“Ordered the GT7 Lithium last Monday & it arrived less than 24 hrs later. The trolley is easily assembled & lightweight & the lithium battery is small & light, exactly as described. Used the trolley in a midweek medal the next day & I am really pleased with the performance of the trolley which easily lasted the 18 holes on the course, which is quite long & the battery still had plenty charge left. Definitely a good buy.”
Helpful Report
Posted 10 years ago
Tony
PowerBug Customer
“very helpful over the phone. The spare part arrived within 48 hours. Great!”
Helpful Report
Posted 10 years ago
Sue
PowerBug Customer
“Very helpful and incredibly speedy delivery.”
Helpful Report
Posted 10 years ago
Colin
PowerBug Customer
“the battery arrived punctually and in good working order. Where is the 5 year guarantee/”
Helpful Report
Posted 10 years ago
The warranty has been automatically logged into our system. We have full traceability against your purchase and no need to worry. Sorry for the confusion.
Posted 10 years ago
Ronald
PowerBug Customer
“Easy to assemble and light weight battery makes life so much easier”
Helpful Report
Posted 10 years ago
Anthony
PowerBug Customer
“Pease can you tell me when you are going to collect my tradein golf bag”
Helpful Report
Posted 10 years ago
Hi Mr Plant, Thank you for calling earlier Your £50.00 trade-in refund is on its way to you! Kind Regards, PowerBug
Posted 10 years ago
Anne
PowerBug Customer
“Nice bag, looks like it will be waterproof but haven't yet had opportunity to try it out. Pockets are fewer than on original powerbug bag and layout of clubs is more difficult than original. But a good bag, appears robust.”
Helpful Report
Posted 10 years ago
Scott
PowerBug Customer
“Ordered replacement battery told it would arrive between 2/5 days it arrived on the 3rd. Very efficient and easy to order.”
Helpful Report
Posted 10 years ago
Audrey
PowerBug Customer
“Everything was done to help this purchase. I am full of admiration for everything about Powerbug!”
Helpful Report
Posted 10 years ago
Maureen
PowerBug Customer
“Great battery and wonderful service, ordered one day and received it the next day.”
Helpful Report
Posted 10 years ago
Ian
PowerBug Customer
“Prompt, efficient service as expected.”
Helpful Report
Posted 10 years ago
Peter
PowerBug Customer
“Efficient handling of purchase matters.”
Helpful Report
Posted 10 years ago
David
PowerBug Customer
“I had replacement battery chargers, but it would have been good to have an update of guidance in usage as the product often changes since first acquired.”
Helpful Report
Posted 10 years ago
DAVID
PowerBug Customer
“Part arrived when expected and was correct for the Buggy.”
Helpful Report
Posted 10 years ago
PowerBug.co.uk is rated 4.7 based on 4,661 reviews
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