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PowerBug.co.uk Reviews

4.7 Rating 4,661 Reviews
97 %
of reviewers recommend PowerBug.co.uk
4.7
Based on 4,661 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

Write Your review

Friendly and enthusiastic service. Great product. Lithium battery is very powerful. Rob
Helpful Report
Posted 10 years ago
Very good to deal with . Pleased with buggy . Found Jimmy very helpful
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Posted 10 years ago
Very quick service that was much appreciated. The rain cover seems to be better quality than the original one I purchased.
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Posted 10 years ago
Purchased the lithium battery / charger and battery inserts on limited time offer for £200. Excellent value and priduct from power bug and as per usual a very speedy delivery.
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Posted 10 years ago
The service you provided was good but that provided by UK Mail was very bad. Despite being here and having put a note on the door saying I was in the garden they left the parcel but the gate in the pouring rain. They did not get a signature indicating delivery of the parcel. I have complained to them but they have just put a note on the file. Perhaps you should discuss this with them and possibly review your selection of delivery agents.
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Posted 10 years ago
Very fast service and delivery
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Posted 10 years ago
Very helpful and fast delivery
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Posted 10 years ago
I was pleased to have been offered a 'deal' on the new Lithium-ion battery as an existing customer who hadn't all that long ago, bought a 36-hole lead acid battery, but thought it a little less of a deal when I got a generic sales email the next day offering me the product at the same price ... it took some of the polish off. Having used the battery several times since then, I am extremely pleased with its compact size, light weight and performance.
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Posted 10 years ago
Your service and delivery was excellent, the new Lithium battery is working well,what about the 5 year guarantee? Many thanks Alan Bateman
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Posted 10 years ago
Many thanks for the competent and friendly settlement my warranty matter.
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Posted 10 years ago
Excellent service, quick delivery and very helpful staff. Very happy with my new trolley after years of pushing my old one around the hiily golf course.
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Posted 10 years ago
Let the PowerBug power train take the strain. Thank you for your comments
Posted 10 years ago
excellent service and prompt delivery
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Posted 10 years ago
Thank you
Posted 10 years ago
I was very pleased with the service provided. Customer service dept was excellent and diagnosed the problem immediately.I recieved the replacement part promptly . Thank for your brilliant and helpful service
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Posted 10 years ago
Pleased that we were able to help. Thank you for your feedback and happy golfing! Any further questions please don't hesitate to call us again, we look forward to being of service.
Posted 10 years ago
Its a pleasure Stan,,,,,thanks
Posted 10 years ago
Had my power bug for just over 2yrs and my battery decided to call it a day...phoned up power bug and they recommended a lithium battery and with the deal they gave me decided to purchase a new battery (lithium)...charged up in no time and when I used it on the course it was like a supped up model...much lighter and more power...got home put it on charge and in a couple of hrs fully charged....recommend it ..its a must.
Helpful Report
Posted 10 years ago
Thank you for your comments
Posted 10 years ago
£200 lithium battery. No charging instructions. Particularly when first used.
Helpful Report
Posted 10 years ago
Hi Daniel, Sorry to hear there wasn't any instructions included with your Lithium battery. We do have digital copies available on our very handy resource centre that can be found here: http://www.powerbug.co.uk/article.php?xArt=14 If you would prefer a physical copy of the instruction sheet please let a member of the team know and we will post one out to you. Kind Regards, PowerBug
Posted 10 years ago
Still not received my product despite being asked to complete this survey!!!!
Helpful Report
Posted 10 years ago
Hi Mr Gardner, Another PCB has now been sent to your new correct delivery address and will be with you within a few working days. Kind Regards, PowerBug
Posted 10 years ago
Very good service thank you
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Posted 10 years ago
I contacted PowerBug's technical team about a problem that had developed with my trolley i.e. no power when I pressed the control switch and they advised me that it was almost certain to be the BCP. I ordered one, it arrived two days later, I installed it and now the trolley is working as it should. So good advise, good delivery, good service from PowerBug.
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Posted 10 years ago
thank you for your comments. Its appreciated!
Posted 10 years ago
Friendly, helpful service and took a part exchange trolley as part of the deal. Lack of stock on site in Eton Wick on the day I first visited them meant a second visit was necessary. Hence the rating "good" rather than "very good"
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Posted 10 years ago
Very good service. Would certainly recommend
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Posted 10 years ago
PowerBug.co.uk is rated 4.7 based on 4,661 reviews