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PowerBug.co.uk Reviews

4.7 Rating 4,661 Reviews
97 %
of reviewers recommend PowerBug.co.uk
4.7
Based on 4,661 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

Write Your review

purchased an accessory dock and device holder for my skycaddie gps exellent service and quick delivery. thanks Power Bug.
Helpful Report
Posted 11 years ago
This is my second Power Bug and would definitely recommend one to my friends. The only criticism I would mention is the size of the cup holder accessory. It could be a little bigger to fit larger water bottles and cups. That aside I am very pleased with my Bug!
Helpful Report
Posted 11 years ago
When my power bug failed in mid round having fallen into two sections I thought all was lost and I would have to buy a new one. That Powerbug do a pickup and repair service was great news and I now have a repaired trolley. Along the way there were some minor hitches like I spent a morning visiting 5 supermarkets trying to get a cardboard box big enough to box the trolley which I had been told I must do. Only when I phoned Powerbug in desperation did they offer to send out a suitable box for a charge. The charge was reasonable and if the service had been offered on my initial contact much time and frustration could have been avoided. After the pickup the repair and return service went smoothly and well.
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Posted 11 years ago
Replacement battery charger appears to have done the trick. Thanks.
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Posted 11 years ago
hi jimmy is always very good, amanda is not bad either, they both deserve a salary increase
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Posted 11 years ago
One of the benefits with Power Bug support is the spares in ordering and delivery. I have used the system over the last 8 years and each time it has been very efficient.
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Posted 11 years ago
Ordered one day got delivery two days later, better than Amazon !!!
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Posted 11 years ago
Fantastic thank you very happy.
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Posted 11 years ago
Very helpful and thoughtful
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Posted 11 years ago
Had it four weeks now. So far very good. Only complaint is the fixture doesn't take my golf umbrella. I have accumulated 5 golf umbrellas over the years and 4 will not fit in the fixture which is too small. I think other people must also have this problem and you need to increase the diameter of the hole.
Helpful Report
Posted 11 years ago
Really pleased with buggy and bag. Very light with the lithium battery and charges up very quickly after use. Service was fantastic - dispatched on day ordered and delivered to the north east of Scotland two days later.
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Posted 11 years ago
Excellent and quick service will use again
Helpful Report
Posted 11 years ago
Initially I found it difficult to work out how to unfold the buggy and then to find the way to straighten the handle. The information sheet was particularly unhelpful. Once that had been sorted the rest was great. Service from this company was excellent
Helpful Report
Posted 11 years ago
Telephone and service response very good
Helpful Report
Posted 11 years ago
Order despatched immediately and trolly is well built and quiet. Advertised free extras were not in the package as stated. They were received after contacting suppliers about ommission.
Helpful Report
Posted 11 years ago
Web site was clear to follow. New purchase of a Lithium battery for golf trolley arrived on time as ordered. Reason for ordering new battery was because the original lead acid one provided with the trolley had started to overheat and expand when on charge. I asked the question "why this should happen" on the web site chat line but got no answer. Hence the low rating
Helpful Report
Posted 11 years ago
ARRIVED PROMPTLY AND WELL PACKED.
Helpful Report
Posted 11 years ago
Overall trolley appears to very good and quite robust, very similar to a Motocaddy and has performed very well in the limited use it's had. Was a bit disappointed with their customer service however. We bought the trolley when a carry bag and umbrella holder were included in the deal. The carry bag zip jammed and the toggle broke after only one use. They refused to replace it saying that the bag was 'free gift'. As it's a very minor issue I haven't pursued it but it demonstrates their lack of understanding of the consumer protection act and doesn't fill me with confidence if future issues arise.
Helpful Report
Posted 11 years ago
Prompt and efficient service. Items were expensive compared with other manufacturers. Quality of goods quite good.
Helpful Report
Posted 11 years ago
Order despatched on the 4th & I'm yet to receive it... About to contact you again about the Non Delivery!!!
Helpful Report
Posted 11 years ago
We are sorry for the delay. Please be aware that although we often deliver within a couple of days, our delivery window is 2/5 working days. We are sure that your product will turn up soon and within the timeframe. Thanks for your feedback.
Posted 9 years ago
PowerBug.co.uk is rated 4.7 based on 4,661 reviews