PowerBug.co.uk Reviews

Name: PowerBug.co.uk
Address: Wizza LTD, Bath Road, Reading, Berkshire
Rating: 4.74

4.7 Rating 4,725 Reviews

97 %

of reviewers recommend PowerBug.co.uk

Company Reviews

Metrics

Info

4.7

Based on 4,725 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

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PowerBug.co.uk 5 star review on 14th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Small company that supplies compact and efficient equipment at very reasonable prices and with excellent customer service. Deserves wider recognition!”

Helpful Report

Posted 8 years ago

“Very efficient. Great product. Excellent on delivery promises.”

Helpful Report

Posted 8 years ago

“Received prompt help with an older faulty golf trolley. In the end I needed to replace with a new trolley. It was delivered within a few days keeping me informed during various stages of transit. Great service.”

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Posted 8 years ago

“Initial signs are this is a very good trolley, well designed and manufactured to a high level. Used today for the first time and was very pleased with the results. Easy speed setting and good traction on wet ground. My bag was securely attached with no twist during the round. My contact with powerbug was professional and reassuring. Highly recommended.”

Helpful Report

Posted 8 years ago

“I was assured when I phoned about non function that the problem was my battery charger not the battery. When the new charger arrived it was clear that this was wrong have just paid £3 to return the un needed charger”

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Posted 8 years ago

Sorry to hear that. We try hard to understand issues that are described over the phone and offer the best advise in relation to the information given. We generally nail the issue first time relying upon our experience and interpretation of the information provided. It appears that we have now solved the problem and you are back on course.

Posted 8 years ago

“The parts I ordered arrived promptly and I was able to fit them to my trolley very easily, but I was disappointed that rivets which I had asked for in the chat room and was told would be thrown into the order were not in the package.”

Helpful Report

Posted 8 years ago

Sorry to hear that. Unfortunately the chat area is not connected to the main web site. We have a 'notes' section available within the on-line ordering section and encourage our customers to detail any special arraignments within that area to highlight any requests.

Posted 8 years ago

“I ordered the light weight power bug battery at the special offer price.It arrived within 2 days.I have used it on my Mottocaddy golf trolley and it works fine. The only thing I would question is why there was no instructions included in the box and why include a plastic packet with 4 screws ??”

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Posted 8 years ago

“Fast, efficient and reliable service. Quality parts.”

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Posted 8 years ago

“I love my power bug but needed a replacement lithium battery after many, many rounds if golf,! The service was superb and very fast. My new battery arrived within 24 hours. Perfect and it worked perfectly the next day! Thanks very much.”

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Posted 8 years ago

“Quick and reliable repair but why should the customer pay when there is a fault with the board? Would have hoped to have been refunded this cost as a manufacturer issue.”

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Posted 8 years ago

“Fantastic trolley with amazing delivery service, extremely pleased with my purchase”

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Posted 8 years ago

“I had a problem with the front wheel on my trolley so phoned them up to book it in and the gentleman that answered said that they do a front wheel assembly for £30 and it was easy to fit. My wife was meeting a friend not far from their office and agreed to pick it up. When I told them they said if she brought the trolley with her they would fit the unit which they did. Excellent service from Powerbug and even better service from my courier. Some days just bring a smile to your face.”

Helpful Report

Posted 8 years ago

“Fast & efficient delivery of 2 PowerBug GT trolley's. We used them for the first time yesterday & think they are great. They transported our bags effortlessly round 18 holes. The controls are really nice - particularly the push on/off switch that will start or stop the trolly instantly. The small lithium batteries are fantastic, light & day compared to our old lead acid ones! So far, we're very pleased!”

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Posted 8 years ago

“Great electric trolley and my second purchase from Powerbug Service and communication absolutely brilliant. Delivery next day. Love the GT plus trolley and takes 2 mins to set up.”

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Posted 8 years ago

“part arrived in good time, yet to find out if it has cured the problem as it was intermittent. advice received was very sketchy, as if they couldn't be bothered.”

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Posted 8 years ago

“Excellent service, had my powerbug about 8 years and started to have connection problems. My golf club said it required a new motor £80 and there would probably be other costs so may not be worth repairing!! I took it to powerbug was a connection issue, diagnosed and repaired there and then £30 what fabulous service 😊”

Helpful Report

Posted 8 years ago

“Absolutely fantastic service ,ordered 1130 wed arrived 1030 thur and that with a change of colour after order if the trolley is as good as the service I, m in for a treat thanks powerbug”

Helpful Report

Posted 8 years ago

“I had a problem with my battery running out midway through a round so had to push it for the remainder of the round. I contacted PowerBug as soon as I got home, and after talking to their representive about the problem, he diagnosed the charger to be the problem. He sent me a replacement immediately, even though the charger was out of warranty, at no cost. What other company would do that. I have always had a great liason with PowerBug, and this latest episode just goes to show what a good company they are.”

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Posted 8 years ago

“Very quick delivery, and quality trolley. I’ve used trolleys in the past that have twisted when turning, but these one is incredibly sturdy”

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Posted 8 years ago

“Very pleased with my new power bug trolley to replace my three year old one with a broken hinge point, it had done 1755miles! Disappointed that the replacement hinge was not available till late September though.”

Helpful Report

Posted 8 years ago

PowerBug.co.uk is rated 4.7 based on 4,725 reviews