PowerBug.co.uk Reviews

Name: PowerBug.co.uk
Address: Wizza LTD, Bath Road, Reading, Berkshire
Rating: 4.74

4.7 Rating 4,528 Reviews

97 %

of reviewers recommend PowerBug.co.uk

Company Reviews

Metrics

Info

4.7

Based on 4,528 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

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PowerBug.co.uk 5 star review on 1st July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful”

Helpful Report

Posted 7 years ago

“Quick and Friendly service”

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Posted 7 years ago

“The part arrived on a timely basis but unfortunately it was not complete as no rivets or bolt included with the part as website indicates. this being a bank holiday weekend means unable to contact you but fortunately we had rivets so could complete the repair but frustrating.”

Helpful Report

Posted 7 years ago

Mr Fern, Extremely sorry about the mistake with your order - Please give the team a call on 01753 857 838 so that we can send the required missing parts.

Posted 7 years ago

“Arrived last week.. used it three times, no problems , easy to assemble and operate, after trying out my PowerBug my friend at the club decided to order one in the near future, certainly made a huge difference to my golfing experience.”

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Posted 7 years ago

“Ordered my powerbug on the 22nd for a golf holiday. Told that my purchase was on back order. Found it was the battery due in about the 7th and then 11th which is the day I come back from golf holiday.”

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Posted 7 years ago

Hello Mr Malcolm, Sorry for the delay with your order, unfortunately the start of the new golfing season has seen all of our Mini Lithium powered electric trolleys go out of stock entirely. We didn't quite expect these sales volumes and some of our customers didn't get their order in before the stock was depleted. In our defence we contacted you as soon as your order was placed to inform you of the stock issue and also offered a full refund. After you decided to proceed with the order we informed you of the new delivery date and also compensated you accordingly. Again, our apologies for the delay with your order but please let it be known that you did agree to the revised delivery date and was compensated accordingly :-)

Posted 7 years ago

“Great product”

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Posted 7 years ago

“Very helpful good service”

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Posted 7 years ago

“Ordered new battery charger 1 day received the next. Fantastic service.”

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Posted 7 years ago

“I was not happy to have to pay£ 15 pounds to send my trolley back also because I had traded in my old trolley so didn't have the box ! It meant going into American golf and cadging one of their boxes !luckily I knew one of the staff and promised to go back and buy some new shoes.! The collection and return of the trolley was excellent”

Helpful Report

Posted 7 years ago

Hello Alexandra, Sorry for your disappointment in the £15.00 collection fee. This fee is to cover the cost of sending the courier to collect the trolley from you. We don't insist on trolleys being repaired of serviced by ourselves, and we do even encourage our customers to carry out any repairs or servicing they may need to do at home with just a very basic set of tools. We have produced and posted some repair how-to videos to our YouTube channel so that you can carry these jobs out very quickly and easily at home.

Posted 7 years ago

“Could speak to the guy who checked my charger and found it faulty”

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Posted 7 years ago

“I already have a powerbug golf trolley however the front failed and require a new one. Which was able to identify online and order a new one which I received within two days of ordering.”

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Posted 7 years ago

“Easy ordering, arrived when you said it would. Can't ask for more.”

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Posted 7 years ago

“Quick, Efficient and Extremely Helpful and I am back out on the course. Thanks very much.”

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Posted 7 years ago

“delivered my spare wheel on time”

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Posted 7 years ago

“Delivery was the next day and gave me that one day required to charge the battery before an important round of Golf.”

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Posted 7 years ago

“Excellent service purchasing and very prompt delivery. Easy to assemble and use.”

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Posted 7 years ago

“Very good service and spot on after sales answering when required and very prompt delivery thanks.”

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Posted 7 years ago

“The website chat facility is user friendly and very effecient. On site at their workshop near Windsor the staff interupted their routine schedule to advise and install new component to my powerbug - very impressed !!”

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Posted 7 years ago

“Not received it yet !”

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Posted 7 years ago

Hello Mr Simpson, Please give the team a call on 01753 857 838 and we'll be happy to help locate your order :-)

Posted 7 years ago

“Having owned a power bug (mini lithium)for over three years, I was reluctant to part with it when it finally lost its charge. I bought another from Power Bug but was disappointed when the new version was too large to fit in the pouch. Is there a version that is smaller by about a centimetre?”

Helpful Report

Posted 7 years ago

PowerBug.co.uk is rated 4.7 based on 4,528 reviews