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PowerBug.co.uk Reviews

4.7 Rating 4,661 Reviews
97 %
of reviewers recommend PowerBug.co.uk
4.7
Based on 4,661 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

Write Your review

Ordered online , quick and easy. Item delivered on time , so very pleased
Helpful Report
Posted 10 years ago
the team at powerbug very helpfull frendly to talk to
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Posted 10 years ago
Ordered a new motor and axle and all arrived as planned within a few days. The whole process is remarkable simple with the website giving clear details as to how to ensure you order the correct parts. The 'how to' videos were perfect as they gave me the reassurance to know that the fitting of new parts was relatively straight forward which proved to be the case when I replaced the two parts in about 20 minutes. Fantastic product, brilliant service.
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Posted 10 years ago
My new battery was faulty and within warranty. Without hesitation, Powerbug were content to replace the faulty battery and a new battery arrived in a few days. Very efficient service which enhances brand loyalty.
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Posted 10 years ago
Had problems with my trolley. After online chat and video sent via message, established that I needed a new motor. Mark made sure I ordered the right one. Ordered, paid, delivered and replaced by me within 3 days. Great service. Simple mechanics mean you don't need a professional to maintain your trolley. Thanks again.
Helpful Report
Posted 10 years ago
Website did not make clear the difference between the GT model and the GT Plus model but staff were very helpful on the telephone. I didn't find the photographs in the manual very easy to understand and thought a diagram would have been better.
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Posted 10 years ago
Thanks for your help but up to present date i have not recived my battery although email said despatched 6/5/16
Helpful Report
Posted 10 years ago
Find PowerBug very easy and efficient to deal with. My bag arrived very quickly and is of good quality and design as are my previous purchases.
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Posted 10 years ago
Prompt delivery very easy to use website
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Posted 10 years ago
Had a power bug sport trolley in the past so knew this was a product I could trust. The new one GT7 I got with the 36hole lead acid battery. Purely down to cost as I wanted a battery that could get me round twice in a day. Well pleased with my purchase and would always recommend. My playing partners using more expensive trolley also very impressed.
Helpful Report
Posted 10 years ago
Ive been dealing with Powerbug since 2006 when I first moved to Portugal. and purchased a couple of trolleys for myself and my wife. When I had a minor problem I contacted Powerbug who shipped a replacement part too me immediately and I fixed it. After joining a local Golf Club that year I set up a small local repair shop as members were having problems sourcing trolleys and having their old trolleys fixed. Powerbug had never let me down so I started buying both new and Used bug trolleys. It has to be said the Powerbug series has gone from strength to strength in durability and style and hard to beat on a good value for money basis, and unlike many competitors parts availability and back up is first class.
Helpful Report
Posted 10 years ago
Courteous helpful service, prompt delivery
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Posted 10 years ago
Had wobbly handle on my sport power bug so rang for technical advice Excellent advice and informed new spare parts to purchase online. Ordered and arrived within 24 hrs - easy to fit and the trolley now feels like new
Helpful Report
Posted 10 years ago
Ordered on the 30th april arrived 7th may a whole week to be delivered a bit long.
Helpful Report
Posted 10 years ago
Hi Douglas, Sorry to hear you are disappointment with the delivery time. Your order was placed over the bank holiday weekend and not dispatched until the 2nd of May. Kind Regards, PowerBug
Posted 10 years ago
Excellent customer service, haven't used the trolley yet but looks and feels the part
Helpful Report
Posted 10 years ago
Very good technical help over the phone and very foodservice once the problem was identified.
Helpful Report
Posted 10 years ago
As a customer with unusual circumstances I was treated with utmost courtesy and professionalism throughout the process. With this level of service I looked forward to setting up my GT7 and seeing if it matched the presale experience. I am pleased to say the item is well made, high quality and most definitely fit for purpose. I look forward to the final test when I take it on the course tomorrow.
Helpful Report
Posted 10 years ago
Jimmy in the sales department was very helpful and the whole ordering and delivery process went smoothly and efficiently. Having just assembled and test driven my new power trolley i am highly delighted with it.
Helpful Report
Posted 10 years ago
Ordering was easy and delivery as described, order received within a couple of working days, and seems to be as expected, charged battery but not had chance to use it yet, new bag supports fitted to sport x trolley - easily done. hopefully put them through their paces this coming Friday.
Helpful Report
Posted 10 years ago
I had to ring your company for assistance with my purchase. The person I spoke to was very helpful and gave excellent information. Thank you very much. PS. My trolley is great!!
Helpful Report
Posted 10 years ago
PowerBug.co.uk is rated 4.7 based on 4,661 reviews