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PowerBug.co.uk Reviews

4.7 Rating 4,725 Reviews
97 %
of reviewers recommend PowerBug.co.uk
4.7
Based on 4,725 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

Write Your review

“As a reflection of the total service. The delivery was shocking, a broken gate post and latch. A brand new trolley, which is supposed to be signed for, left exposed to the wind and rain and , with a gate left side open, could easily have been lifted and taken away. 'Signature required', clearly not important. Add to that the credit refusal on no grounds whatsoever to purchase a higher price trolley on HP and you have a returning customer who will not return. This is my second purchase in a year. Far from happy with the manner of this purchase.”
Helpful Report
Posted 7 years ago
Please accept our apologies on behalf of DHL - The courier would have been liable for trolley should it have gone missing, however that doesn't mean to say that the courier wasn't irresponsible... In regards to the declined finance application, this is unfortunately out of our control. The finance company reviews each applicants details to ensure they are suitable for the finance and in this case the application was declined. It is quite rare for applications to be declined - Declined purchases are usually due to an address or spelling error within the application or a very poor credit rating.
Posted 7 years ago
A quick update on the courier. DHL have been in touch to apologise, and the driver that takes care of your round has been contacted regarding this matter.
Posted 7 years ago
“Good quality product”
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Posted 7 years ago
“Orders are received within days which is really prompt.”
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Posted 7 years ago
“excellent company to deal with.”
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Posted 7 years ago
“Excellent service.My order arrived earlier than expected and my driver head cover is quality!”
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Posted 7 years ago
“I had a problem with the Hedgehog winter wheels, purchased last year. I reported the problem & they were replaced free of charge under warranty, very promptly”
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Posted 7 years ago
“Fast, efficient and delivering a service you would expect. One complaint is,alas, the new hedgehog wheels pull massively to the right when in use. Apparently others have experienced the same problem. Not too sure what to do to rectify!”
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Posted 7 years ago
“Excellent item, excellent price, lightning delivery. Trolley now ‘supercharged’. Excellent service throughout. Many thanks.”
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Posted 7 years ago
“Excellent customer service. Provided replacement set of hedgehog wheels under warranty, no quibbles. Thank you!”
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Posted 7 years ago
“Ordered my new lithium trolley on Black Friday and was there by lunchtime on the Saturday.....great service ! The trolley is fabulous and the battery is ridiculously light! Thanks guys.”
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Posted 7 years ago
“Excellent quality items(Head covers). A little on the expensive side but good value as a result of the Black Friday offer.”
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Posted 7 years ago
“Could not be in on the day arranged for the parcel to be put behind the gate went without a hitch”
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Posted 7 years ago
“Item was received in excellent condition and on a timely delivery.”
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Posted 7 years ago
“Good service.”
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Posted 7 years ago
“2 for 1 offer confusing as didn't allow you to buy two of mote than one item, which I wanted to do. It's probably in the small print somewhere but who reads that? Otherwise good product and service”
Helpful Report
Posted 7 years ago
“I had already dealt with powerbug having bought an electric trolley. Received it in a couple of days and about two years later the motor went. I contacted the company and with no hassle I was sent a new motor. I recently ordered a couple of accessories and they arrived in a couple of days. Then I ordered the waterproof bag at a crazy low price and again no issues. Would highly recommend this company and its products. Nothing is ever too much trouble.”
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Posted 7 years ago
“Always excellent service and prompt delivery”
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Posted 7 years ago
“Have had 4 trolleys all been excellent and back up and extras all good. Very prompt and efficient service”
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Posted 7 years ago
“Ordered day 1 delivered day 3 all good service excellent”
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Posted 7 years ago
“Very disappointed that I couldn’t contact you by phone after midday Friday when you had special offers over the weekend that I wanted to discuss”
Helpful Report
Posted 7 years ago
PowerBug.co.uk is rated 4.7 based on 4,725 reviews