Portland Brown Ltd Reviews

Name: Portland Brown Ltd
Address: 22 Stokes Croft, Bristol
Rating: 4.51

4.5 Rating 465 Reviews

91 %

of reviewers recommend Portland Brown Ltd

Company Reviews

Metrics

Info

4.5

Based on 465 reviews


Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0330 0240 101

Email:

enquiries@portlandbrown.com

Location:

22 Stokes Croft
Bristol
BS1 3PR

Portland Brown Ltd 5 star review on 31st January 2018

Helene Veny

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great facilities. Helpful staff. Great cleaning services.”

Helpful Report

(31) - Posted 4 years ago

We are so glad that you enjoyed the great service we strive to deliver at Portland Brown. We all look forward to seeing you again soon. Kind Regards, Joana Sobral Senior Guest Relations Executive

Posted 4 years ago

“Pleasant and clean apartment and great service. All of the people working at Portland are incredibly helpful and generous. When something in the apartment needed to be fixed, Portland helped immediately.”

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(65) - Posted 4 years ago

Hi Annika, Thank you for the great feedback regarding our excellent standards of service. As always our main aim is to exceed expectations and I am delighted we have achieved our goal. Thank you for acknowledging the friendly, courteous, and helpful attitude of the team! We all look forward to welcoming you back. Kind Regards, Joana Sobral Senior Guest Relations Executive

Posted 4 years ago

“I recently relocate to London from the States and Portland Brown made my stay and transition very easy. The service was excellent, apartment was clean and customer service very responsive to questions. Thank you for a lovely stay!”

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(60) - Posted 4 years ago

“Incredibly timely response to questions and requests. Friendly and helpful staff. Very nice cleaning service. All in all fantastic service.”

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(86) - Posted 4 years ago

“Great cleaning, fast and efficient customer service. Very friendly staff.”

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(36) - Posted 5 years ago

“It is a beautifully maintained apartment with excellent facilities. Portland Brown reacted quickly and efficiently to any queries.”

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(36) - Posted 5 years ago

“It has an incredibly nice support team and very fast service. I was astonished.”

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(58) - Posted 5 years ago

“Absolutely great service. No issues at all over 5 weeks, unlike most other services I've used.”

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(37) - Posted 5 years ago

“very good service, very good cleaning, proper interior”

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(44) - Posted 5 years ago

“Fantastic furnished apartment with everything that I needed.”

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(56) - Posted 5 years ago

“great location; great appartment”

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(40) - Posted 5 years ago

“Very clean and modern Apartment. Staff was always very friendly and super helpful, especially with their responstime, which was outstanding!”

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(51) - Posted 5 years ago

“Always available and very polite.”

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(56) - Posted 5 years ago

“Very professional. Few issues experienced and those that did pop up were quickly remedied.”

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(78) - Posted 5 years ago

“The Guest Relations team is exceptional.”

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(59) - Posted 5 years ago

“Great accommodation, service and responsive management team.”

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(42) - Posted 5 years ago

Hi Neil, Thanks for the positive feedback! We love to hear about our guests' experience and I'm so glad you had a good stay with us. Kind Regards, Joana Sobral Senior Guest Relations Executive

Posted 5 years ago

“They made me feel like home. Beautiful flat and remarkable service.”

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(38) - Posted 5 years ago

Dear Erika, Thanks for your feedback. I am happy you enjoyed your stay and got to experience the great level of customer service we pride ourselves on. I hope to welcome you back again soon. Kind Regards, Joana Sobral Senior Guest Relations Executive

Posted 5 years ago

“Excellent and responsive service 24/7. Goes all out to make the stay comfortable and enjoyable”

Helpful Report

(153) - Posted 5 years ago

Hi Tracy, Many thanks for such a wonderful review. We are really proud of our customer service and so pleased you enjoyed your stay with us! Kind Regards, Joana Sobral Senior Guest Relations Executive

Posted 5 years ago

“Thank you, Portland Brown. Your customer service team has been very responsive throughout my stay. It has been very flexible and willing to attend my needs. The cleaning crew is absolutely competent. I had a very pleasurable stay with you.”

Helpful Report

(183) - Posted 5 years ago

Hi Christy, Thank you so much for the kind words. We're really glad you enjoyed your stay and look forward to seeing you again in the future! Kind Regards, Joana Sobral Senior Guest Relations Executive

Posted 5 years ago

“You were very helpful and responsive whenever I had a request. What made me most happy was that you delivered an extra set of keys to my apartment late in the evening when I forgot mine in Amsterdam.”

Helpful Report

(282) - Posted 5 years ago

Portland Brown Ltd is rated 4.5 based on 465 reviews