Portland Brown Ltd Reviews

4.5 Rating 464 Reviews
91 %
of reviewers recommend Portland Brown Ltd
4.5
Based on 464 reviews
Customer Service
Communication Channels
Telephone, Email
Read Portland Brown Ltd  Reviews
Visit Website

Phone:

0330 0240 101

Email:

enquiries@portlandbrown.com

Location:

22 Stokes Croft
Bristol
BS1 3PR

Anonymous
Anonymous  // 01/01/2019
I would use Portland Brown again! They were amazing in every aspect from start to finish
Helpful Report
Posted 1 hour ago
Amzing property with all the amenities and close to everything in Canary Wharf. Their guest relationship service was the best. Everytime I needed something, just one email and quick response from them was amazing. Highly recomend anyone looking for short or long term accomodation in London.
Helpful Report
Posted 1 week ago
Hi Ketun, Thank you so much for leaving us a 5* review! We strive to ensure that we get back to all of our guests, as quickly as possible regarding any issues, so we're happy to hear our team gave you quick responses and resolutions. :) We look forward to seeing you again in the future! Kind regards Joana Sobral Head of Guest Relations
Posted 1 week ago
My stay at Portland Brown was faultless. The concierge helped me with my luggage and then showed me how everything worked. There was complimentary coffee, snacks and chocolate. The location was perfect, everything in the apartment was immaculate. 10/10 for PB.
Helpful Report
Posted 3 weeks ago
Hi Andrew, Thank you so much for taking the time to leave us a 5* review! It’s great to hear that our concierge were able to provide you with a great experience during your stay! We hope to see you again soon for another perfect stay. 😊 Joana Head of Guest Relations
Posted 2 weeks ago
Very nice apartment, clean and well located. All the "basic" appliances needed were provided.
Helpful Report
Posted 1 month ago
Oxbourne House is a tastefully decorated and conveniently located property, and my stay was wonderful. The check in process is always smooth, and the team was accomodating to a few requests I had that made my experience that much more seamless.
Helpful Report
Posted 2 months ago
Hi Sarah, Thanks for taking the time leave us a 5* review! We’re so happy to hear that you always receive a smooth check in process! We look forward to doing the same again for you, next time around. 😊 Kind regards, Joana Head of Guest Relations
Posted 1 week ago
Thank you very much for excellent care throughout my stay, really very much appreciated and extremely helpful in making my first couple of weeks in London easier and comfortable.
Helpful Report
Posted 2 months ago
Hi Andrea, Thank you so much for leaving us a 5* review. 😊 We’re always on hand to help our guests feel as comfortable as possible in London and I’m so glad to hear our team were able to provide you with excellent care! See you again soon, for another seamless stay. Kind regards, Joana Head of Guest Relations
Posted 1 week ago
Everything was perfect, however, would love to recommend that to increase number of days of housekeeping.
Helpful Report
Posted 4 months ago
Hi Sultan, Thank you for taking the time to leave us a 5* review! We’re glad you had a perfect stay. Our housekeeping team visit our apartments once a week, however if guests would like to increase this during their stay, they’re able to email us at guests@portlandbrown.com and we would be happy to arrange this at an extra charge. We hope to see you again in the future. :) Kind regards Joana Head of Guest Relations
Posted 1 week ago
It was a luxurious stay at Westminster Residences. Apartment location, concierge service and were excellent and all the appliances and furniture were in good condition as well.
Helpful Report
Posted 4 months ago
The apartment was exactly as advertised, very clean and perfect location.
Helpful Report
Posted 4 months ago
Hi Kylie, Thanks for leaving us a 5* review! 😊 We’re so happy to hear that you loved the apartment. We look forward to seeing you again for another beautiful stay! Kind regards, Joana Head of Guest Relations
Posted 1 week ago
A beautiful accomodation and great location, only downfall is as the dishwasher didn’t work and did not get repaired during our stay.
Helpful Report
Posted 5 months ago
Another fantastic stay at a Portland Brown property. They are always clean properties with great service if needed. The weekly cleaning with new towels and linens is especially convenient for a business traveler.
Helpful Report
Posted 6 months ago
Can’t be happier with Portland Brown service. Not only at the house itself level but at overall satisfaction as well. Always paying attention to any detail. Thanks for a GREAT service.
Helpful Report
Posted 6 months ago
The apartment was very nicely furnished with everything I needed for my stay, and in an excellent location. The staff for check-in, cleaning and maintenance were extremely helpful, responsive and kind.
Helpful Report
Posted 6 months ago
Excellent location, great service. Thanks for everything. Will be back again!
Helpful Report
Posted 6 months ago
An exceptional stay! Cozy, clean, and with a stunning view. Highly recommended!
Helpful Report
Posted 8 months ago
Excellent service and well turned out property. Stayed 2 weeks and enjoyed every moment
Helpful Report
Posted 8 months ago
Hi Mohammed, Thank you so much for taking the time to leave us a 5* review. We're so glad you had a great guest experience and enjoyed the apartment! We hope to see you again :) Best wishes, Joana Head of Guest Relations
Posted 8 months ago
The overall experience was seamless and the entire staff as helpful. The property was perfectly designed and at best location.
Helpful Report
Posted 10 months ago
Hi Kshitiz, Thank you so much for leaving us a great review! I'm so glad our team were helpful, we really pride ourselves on our exceptional levels of customer service so this is great to hear :) I'm glad you liked the property and the location, make sure you check out some of our other properties next time you're in London! We hope to see you again. Best wishes, Joana Head of Guest Relations
Posted 8 months ago
The stay was great. Good location and a clean apartment.
Helpful Report
Posted 10 months ago
Hi Rohit, Thank you for the 5* review :) We're glad you enjoyed your stay and the location of your apartment. We hope to see you again soon! Best wishes, Joana Head of Guest Relations
Posted 8 months ago
I really like to be there especially the cleaning service was really needed. Thank you for everything.
Helpful Report
Posted 10 months ago
Hi Esma, Thank you so much for taking the time to leave us a review :) We're glad you had a great stay and enjoyed the benefits of our housekeeping team. We hope to see you again. Best wishes, Joana Head of Guest Relations
Posted 8 months ago
It was wonderful experiences living in apartment and it was also a real 'home' for me 1st time arrived London. Thanks all the services.
Helpful Report
Posted 10 months ago
Hi Yue, Thank you so much for taking the time to leave us a review. We really strive to make our apartments feel just like home for our guests, so this is great to hear :) We hope to see you again. Best wishes, Joana Head of Guest Relations
Posted 8 months ago
Portland Brown Ltd is rated 4.5 based on 464 reviews