Portland Brown Ltd Reviews

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"All the staff were always very helpful with all requests and acted very promptly to every one of the requests."

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(185) - Posted 5 days ago

Did we send you enough information pre check in?

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"Team was very responsive, cleanly and had everything available that we would need"

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(67) - Posted 2 weeks ago

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"High reactivity to client's special requests"

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(34) - Posted 2 weeks ago

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"location of accomadtion"

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(35) - Posted 1 month ago

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"The cleaning service, that also cleaned the dishes and took care of the garbage"

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(34) - Posted 1 month ago

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"Everything was arranged perfectly. Really enjoyed the stay. The service ladies were very nice and did the cleaning perfectly. Thank you."

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(45) - Posted 1 month ago

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"Thoroughly enjoyed 3 months at Fenman House in Kings Cross. The PB team was alway responsive and communicative. I was given advance notice of all maintenance checks. Facility was clean, well-maintained, and luxurious. Would highly recommend."

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(90) - Posted 1 month ago

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"I was away from my family but staying with PB made my time away much more pleasant. I always felt that help was just a call away. All the proactive communication was a pleasant surprise indeed. Overall a most professional team and a great customer experience. I would stay again or recommend a friend in a heartbeat!"

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(209) - Posted 1 month ago

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"The apartment was great - really clean, and in a good location. Portland Brown were really responsive and helpful!"

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(184) - Posted 1 month ago

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"comfortable stay, great service."

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(62) - Posted 1 month ago

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"Hospitality is outstanding. The service and staff cooperation was also good. The location and reaching out to apartment is also good. The room comfort was also nice . In future I would like to visit your hotel again. Thanks!"

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(55) - Posted 2 months ago

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"Service was very good and queries were replied to on a very timely basis. Issues were dealt with promptly."

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(179) - Posted 2 months ago

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"fantastic customer service and very friendly people."

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(110) - Posted 2 months ago

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"Prompt response all the time. They work efficiently and make sure tenants are comfortable during the stay."

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(166) - Posted 2 months ago

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"Small overpriced apartment. Got constantly disturbed by the staff. Out of 1.5 months, they had to come in my apartment several times, and gave me less than 24h notice with no chance to say no or to get a proper answer in time. When the cleaners came to the apartment, they let half drunk cans, and lights switched on. Lift broke several times. Yes it’s nice to have a welcome pack but everybody does it."

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(53) - Posted 2 months ago

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"Excellent responsiveness and service."

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(91) - Posted 2 months ago

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"I think Excellent will be a better definition of our experience. The staff had an exceptional degree of being service oriented. Every issue we had was promptly resolved and the team did their outmost efforts to enable us to have a smooth start in the UK and focus on work and other relocation logistics."

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(35) - Posted 2 months ago

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"Location, weekly service"

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(91) - Posted 3 months ago

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"Portland Brown was extremely responsive and accommodating of all our requests. The team made our stay super comfortable and easy."

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(185) - Posted 3 months ago

Did we send you enough information pre check in?

Did you like the location?

Do you feel you have received good service from us?

How was the comfort of your apartment?

How was your overall experience of staying with us?

Was it easy to check in to your apartment?

"The team was very responsive to my needs"

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(91) - Posted 3 months ago

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