Portland Brown Ltd Reviews

4.5 Rating 466 Reviews
91 %
of reviewers recommend Portland Brown Ltd
4.5
Based on 466 reviews
Customer Service
Communication Channels
Telephone, Email
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Phone:

0330 0240 101

Email:

enquiries@portlandbrown.com

Location:

22 Stokes Croft
Bristol
BS1 3PR

Anonymous
Anonymous  // 01/01/2019
You were very helpful and responsive whenever I had a request. What made me most happy was that you delivered an extra set of keys to my apartment late in the evening when I forgot mine in Amsterdam.
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(282) - Posted 5 years ago
Extremely responsive, friendly, keen to go the extra step to ensure you have a great stay
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(288) - Posted 5 years ago
Apartment is good, spacious and well maintained and cleaning staff is also very good(They also organised my stuff). Would have extended stay there if there were no price hike(Which breached official limit for expense approver here).
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(61) - Posted 5 years ago
I had sent a long email with all my accolades about your company. I had an excellent stay! The team was professional, courteous, attentive and caring. When there was work to be completed it was effective and efficient. When there were issues, they were attended to quickly and to my satisfaction. One thing I would say is that the furniture in the living room does need to be cleaned. It is looking a little tired. :)
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(123) - Posted 5 years ago
Portland Brown was very good at responding to an inquiries and issues that I had while staying at their property.
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(51) - Posted 5 years ago
All the staff were always very helpful with all requests and acted very promptly to every one of the requests.
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(185) - Posted 5 years ago
Team was very responsive, cleanly and had everything available that we would need
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(67) - Posted 5 years ago
The cleaning service, that also cleaned the dishes and took care of the garbage
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(34) - Posted 5 years ago
Everything was arranged perfectly. Really enjoyed the stay. The service ladies were very nice and did the cleaning perfectly. Thank you.
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(45) - Posted 5 years ago
Thoroughly enjoyed 3 months at Fenman House in Kings Cross. The PB team was alway responsive and communicative. I was given advance notice of all maintenance checks. Facility was clean, well-maintained, and luxurious. Would highly recommend.
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(90) - Posted 5 years ago
I was away from my family but staying with PB made my time away much more pleasant. I always felt that help was just a call away. All the proactive communication was a pleasant surprise indeed. Overall a most professional team and a great customer experience. I would stay again or recommend a friend in a heartbeat!
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(209) - Posted 5 years ago
The apartment was great - really clean, and in a good location. Portland Brown were really responsive and helpful!
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(184) - Posted 5 years ago
comfortable stay, great service.
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(62) - Posted 5 years ago
Hospitality is outstanding. The service and staff cooperation was also good. The location and reaching out to apartment is also good. The room comfort was also nice . In future I would like to visit your hotel again. Thanks!
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(55) - Posted 5 years ago
Service was very good and queries were replied to on a very timely basis. Issues were dealt with promptly.
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(179) - Posted 5 years ago
fantastic customer service and very friendly people.
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(110) - Posted 5 years ago
Prompt response all the time. They work efficiently and make sure tenants are comfortable during the stay.
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(166) - Posted 5 years ago
Excellent responsiveness and service.
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(91) - Posted 5 years ago
I think Excellent will be a better definition of our experience. The staff had an exceptional degree of being service oriented. Every issue we had was promptly resolved and the team did their outmost efforts to enable us to have a smooth start in the UK and focus on work and other relocation logistics.
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(35) - Posted 5 years ago
Location, weekly service
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(91) - Posted 5 years ago
Portland Brown Ltd is rated 4.5 based on 466 reviews