Pop Up Arcade Reviews

Name: Pop Up Arcade
Address: The Old Sun, Crete Hall Road, Gravesend, Northfleet
Rating: 4.94

4.9 Rating 3,643 Reviews

99 %

of reviewers recommend Pop Up Arcade

Company Reviews

Metrics

Info

4.9

Based on 3,643 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 321 3941

Email:

info@popuparcade.co.uk

Location:

The Old Sun, Crete Hall Road, Gravesend
Northfleet
DA11 9AA

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Pop Up Arcade 5 star review on 27th July 2025

844

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best party I've hosted so far! Kevin was the best - he was prompt in his timings, set up the tent well in advance, kept me informed about everything that was going on and what was to follow. He was literally the best host ever with the kids - they loved him! He was fair in making sure everyone had a go at the games. he patiently explained all games as many times as needed including explaining the VR sets to the adults. Highly, highly recommended! I know many of my friends asked for the contact and will be booking parties with you guys - all thanks to Kevin :)”

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Posted 2 years ago

“I booked pop up arcade for my son’s birthday for 17/09 and I have to say I am so happy I came across this gem of a company! All the children loved it and were spoilt for choice! My son had an amazing time with all his friends and I got my nods of approvals from all his uncles and aunties on finding excellent entertainment for the kids. Thanks for top quality service Pop Up Arcade team, Harry you are a star and I look forward to doing business with you again in the future. Thank you!”

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Posted 2 years ago

“The party was great the girls had a great time and our facilitator made sure everyone got a go”

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Posted 2 years ago

“The boys had so much fun & they truly enjoyed the set up & the host. Will did an amazing job, set up was quick and easy ( from the outsider point of view of course), he handled the boys well, kept them entertained, shared the consoles fairly, = overall everyone was very happy!! Thank you so much for today. Also, the email communication was very good, all promised was delivered. Thank you. Definitely recommended.”

Pop Up Arcade 5 star review on 19th September 2022

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Posted 2 years ago

“Very impressed with the service and Ben was super helpful so would recommend. Our 10yr old son and his mates loved it. Thank you”

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Posted 2 years ago

“The children enjoyed the pop up arcade games.. I think the VR was a winner… we booked the special gamer chair for the birthday boy which was a nice surprise but I was a little disappointed that it didn’t lit up as described… but all in all we had a great time and we would recommend your company. The pop up host was really lovely and was really involved with the children, helping them through out the experience and answering every question from us parent… my 10 years old boy and his friends were very impressed!! 😀”

Pop Up Arcade 5 star review on 14th September 2022

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Posted 2 years ago

“East to book. Friendly staff. Reasonably priced. Great tent! Great selection of games that kept x16 9 year old boys completely entertained for two hours. Racing seats well worth booking. Great host kept all kids gaming continuously. A really great way to have a party for 9 year olds at home.”

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Posted 2 years ago

“The kids had a great time and the host (Sam) made our job as parents super-easy! :-)”

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Posted 2 years ago

“From enquiry to completion Pop Up Arcade have been very helpful. Lots of contact and information from polite staff. The party itself was lovely. The party coordinator was so helpful, friendly and polite introducing himself to each and every child as they arrived. He maintained control with 100% fun. He assisted children less skilled with devices and ensured that everyone had a great time. I would highly recommend.”

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Posted 2 years ago

“Wonderful party to celebrate my sons 10yr old birthday. 20 kids, all enjoyed the gaming. Tent outside worked well and VR and racing chairs were a hit. Ben was amazing with children , will book again next year.”

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Posted 2 years ago

“Excellent host. Arrived 1 hour in advance to set everything up and was very engaging with us and the guests. Our son and all the guests thoroughly enjoyed the party. Highly recommend.”

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Posted 2 years ago

“The PERFECT Party for my 9yr old! Great company to deal with, happy kids all round x”

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Posted 2 years ago

“We used Pop Up Arcade for my son's 9th birthday, 17 kids. They were brilliant, from the communication when booking to the actual party which was such a hit. Our party host was great, arrived on time, managed all the overexcited kids brilliantly, and they are still talking about it days later. I've no doubt we will be back.”

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Posted 2 years ago

“Brilliant service all round. Kris was great with children ages 6-9 years. Will be recommending to all my friends.”

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Posted 2 years ago

“Great company to deal with , Harry arrived on time, set up and got going .. my 8 Yr old absolutely loved his joint party and all the friends were buzzing with excitement afterwards ! Would definitely recommend , thank you so much😊”

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Posted 2 years ago

“My son has been having these parties for years and loves them. I love them too because I don't have to entertain anyone!”

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Posted 2 years ago

“Our experience with Pop Up Arcade has been excellent. The communication was positive at all times. We had to cancel our first booking due to COVID, and they made the rebooking process so easy and were super understanding. So we were able to rebook for this September. Emma, the host of our party, was lovely. She ensured the children were engaged and playing in partnerships at all times, and she was quick at setting up and unsetting the tent. We helped her because she had so much to carry and set up, and she had to go one floor up, but we were very happy to do so because she had a lovely, outgoing and caring personality. Overall we were delighted with our experience with Pop Up Arcade, and I recommend it to any parents whose children love playing games and ask their parents for a birthday party to play games with their friends. The children were very happy and had a great time!”

Pop Up Arcade 5 star review on 8th September 2022

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Posted 2 years ago

“I hired the Pop Up Arcade for my son's joint birthday party. All 18 kids loved it (2 hours went by in a flash) and their parents were also impressed. Kevin was a fantastic host, he got on well with the kids and made the party great fun and one to member.”

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Posted 2 years ago

“Ten 9 year olds had a fantastic time for 2 hours (paid for the extra half hour which i recommend), played their fave games and were extremely well looked after by Chris. They had to dragged out for pizza and would have stayed in there all afternoon if they could! Chris was brilliant with the kids and very courteous / professional. Highly recommended and will no doubt use your services again”

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Posted 2 years ago

“Fantastic fun and so parent friendly my son loved his birthday party.”

Pop Up Arcade 5 star review on 7th September 2022

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Posted 2 years ago

Pop Up Arcade is rated 4.9 based on 3,643 reviews