Pop Up Arcade Reviews

Name: Pop Up Arcade
Address: The Old Sun, Crete Hall Road, Gravesend, Northfleet
Rating: 4.94

4.9 Rating 3,720 Reviews

99 %

of reviewers recommend Pop Up Arcade

Company Reviews

Metrics

Info

4.9

Based on 3,720 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 321 3941

Email:

info@popuparcade.co.uk

Location:

The Old Sun, Crete Hall Road, Gravesend
Northfleet
DA11 9AA

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Pop Up Arcade 5 star review on 17th September 2025

843

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service- Our party host was great !!!Arrived on time, quick set-up. The kids loved every minute. Will definitely recommend”

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Posted 3 years ago

“What a great birthday party idea , My son who was 11 and all his friends absolutely loved it and had help on hand for the entire time to show kids how to work the games! Would definitely recommend to friends and family!”

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Posted 3 years ago

“We had the pop up tent for our sons 13th birthday. Harry was very friendly and professional, did a fab job keeping the kids entertained. Would highly recommend!”

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Posted 3 years ago

“Thanks for a wonderful party! Great communication beforehand and a very easy proceeds. Giuseppe (the party host) was professional and great with the kids- very patient and fair. A great time was had by the birthday boy and the quests. Thank you. 😀”

Pop Up Arcade 5 star review on 11th May 2022

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Posted 3 years ago

“We booked at short notice and with little time to check reviews etc! The team were brilliant especially our host Cayden who arrived with loads of time to setup and did a fantastic job running the party for 10 VERY excited children. The kids had an amazing time and we adults really enjoyed having to do very little!! HIGHLY recommended!”

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Posted 3 years ago

“We had Chris from Popup Arcade come for a 7th birthday party for 20 children. The company was great and the service we received in the lead up was great too. They were always quick to respond to my emails and everything was very organised and easy to understand. The party itself went great and the kids loved it! A great party! Thanks guys, Jo”

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Posted 3 years ago

“Absolutely amazing party - my 7 year old twins and their whole class had an amazing time. Super set up and brilliant hosts!”

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Posted 3 years ago

“We had a party for 15 kids on Friday 6th May 2022, we hired the garden pop up tent. The party was Excellent, excellent communication throughout and easy to book, party host Sam was brilliant, I would definitely recommend, A*****. Thanks team 🤩”

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Posted 3 years ago

“The party was quite good. My son loved it. Everything was on time. Thanks Pop up Arcade for making my son’s party memorable!”

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Posted 3 years ago

“Brilliant customer service from the start - great communication, texts, emails. Dilly, our gamemaster came alone, set everything up and was so fantastic! She was so great with the kids, so helpful and really helped to make the party great fun for all of us involved. She then packed everything away herself before leaving and this was her third party that day! Thank you so much - we will be recommending to friends.”

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Posted 3 years ago

“My son had Pop up Arcade for his 7th Birthday. The kids loved it, ten boys and didn’t have to worry about anything. Was very impressed with the set up and how quickly the tent went up and organised. Will be using them again.”

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Posted 3 years ago

“My son and his friends had a fantastic time at his gaming party. Just needed to provide a space for the tent and then sit back and relax - perfect!”

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Posted 3 years ago

“Communication was great, set was brilliant. Host was brilliant with the children too. Sadly we had various technical issues. Took half hour for the Star Wars VR to work properly, but seemed that could have been because of the tent. Moved that to the lounge and seemed to work better. One of the steering wheels didn’t work properly, so the head to head racing was lost for the kids. The host bought out another VR half way through the party to compensate which the kids all enjoyed, but obviously more patience and waiting required.”

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Posted 3 years ago

“Turned up in plenty of time. We just felt that 4 monitors wasn't enough for 15 kids! They were abit squashed in resulting in some of the kids leaving the gaming tent. But overall was a good service.”

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Posted 3 years ago

“Great to communicate with, everything was simple to arrange, Jordan was so good with the kids and even getting involved himself, such an easy experience start to finish, thank you”

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Posted 3 years ago

“What an amazing company. Emma was brilliant at making sure every child was happy and ready to play. Everything in the tent was nicely presented, clean and working perfectly. Thank you for such an amazing experience. Highly recommend this company.”

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Posted 3 years ago

“This was our second birthday party using Pop Up Arcade and it didn't dissapoint! Ah the sheer bliss of ushering all the kids into the garden and shutting the door and making a cup of tea, knowing they will be entertained for a few hours regardless of whether it rains or not! Chris our games master was awesome, navigated calmly the noise and demands of 10 very excited kids. We ordered the mid-size tent this time to set up in the garden and really liked the extra space and the big projector screen. Booking is simple and easy, customer service is great and I appreciated the texts letting me know when they have set off to get to your house. Everything considered, this is a great value, hassle free party that can be set up easily in most gardens.”

Pop Up Arcade 5 star review on 4th May 2022

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Posted 3 years ago

“Pop Up Arcade is amazing, so easy and convenient, professional and the Kids love it, Hannah was amazing really great at guiding the children on games and knowledge. Such a great party Thankyou.”

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Posted 3 years ago

“The easiest party ever, I’ve never seen a group of boys so happy. They literally didn’t come out of the tent for 1.5hrs! Chris was knowledgable and helpful, the selection of games was excellent. 10/10 I would 100% recommend to others.”

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Posted 3 years ago

“Hi. I would just like to say your host guisesspe was absolutely exceptional he was amazing with the children and was great fun 🤩 Definitely will be booking again for my nephew next year. It’s was fantastic”

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Posted 3 years ago

Pop Up Arcade is rated 4.9 based on 3,720 reviews