Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,436 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,436 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5915

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really love the silk lamp shade. The colour is beautiful and exactly as pictured. Website is great and so user friendly with the different sizes, shapes and lamp base toggles and pictures of the shades with bulbs on and off so you can get an idea of colour. All so helpful to get a picture of what the product will look like. Also i so appreciate the section on how to pick the right size of shade. Thank you Pooky.”

Helpful Report

Posted 2 years ago

Dear Hannah, We're overjoyed to hear that you are loving our silk lamp shade. It's fantastic to know that the color is exactly as pictured and truly beautiful. We're glad to hear that you found our website user-friendly and helpful, especially with the different sizes, shapes, and lamp base toggles. It's wonderful to hear that this feature helped you envision the product. We are also delighted to know that you found the section on how to pick the right size of shade helpful. Thank you once again! Best wishes, Mara

Posted 2 years ago

“I love my lamps! They make the room look so cozy and I have them on almost all day. The lampshades and bases are excellent quality and the delivery was made after just 2 days of placing the order. I am so excited to purchase more in the future!”

Helpful Report

Posted 2 years ago

Hi Isabella, We are absolutely thrilled to hear that you love your lamps and that they have made your room look so cozy and also delighted to hear that you received your order just 2 days after placing it. Our goal is always to provide prompt and efficient delivery service to our valued customers like you. Thank you for your support and for choosing Pooky! Best wishes, Mara

Posted 2 years ago

“Fantastic lights Securely delivered and products look even better than on site! Am very happy with the service from start to finish.”

Helpful Report

Posted 2 years ago

Hi Millie, We truly appreciate your kind feedback and are thrilled to hear that you are delighted with our fantastic lights. It’s great to know that our products exceeded your expectations and looked even better than what you saw on our site. We take great pride in delivering secure packages and ensuring that our customers receive top-notch service from start to finish. Best wishes, Mara

Posted 2 years ago

“Really quick and helpful customer service team/response time. Answered my question almost immediately.”

Helpful Report

Posted 2 years ago

Hi Sarah, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Great website and prompt delivery.”

Helpful Report

Posted 2 years ago

Hi Jayne, Thanks for your fantastic rating of Pooky! We're thrilled you love your new Pooky purchase and found our website easy to use. We're grateful for your support and happy to help whenever you need us! Best wishes, Mara

Posted 2 years ago

“Beautiful lamp and stand, easy to put together and goes great in the space”

Pooky 5 star review on 6th February 2024

Helpful Report

Posted 2 years ago

Hi Verity, Thank you for your feedback - we are delighted you found us and can't wait to see your collection grow. Nothing makes us happier than hearing that we are able to provide our customers with an exceptional experience. Best wishes, Mara

Posted 2 years ago

“Very beautiful, robust and stylish items. We love everything we have bought from Pooky. High quality!”

Helpful Report

Posted 2 years ago

Hi Natalia, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Mara

Posted 2 years ago

“I have received excellent service from Pooky in the past and I was very satisfied with the service I received this time. Delivery was very prompt.”

Helpful Report

Posted 2 years ago

Hi Rhona, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Quick and easy to order, quick delivery of beautiful products !”

Helpful Report

Posted 2 years ago

Hi Peter, Thank you for leaving such a delightful review. We are overjoyed that you love your new Pooky purchase and look forward to seeing you again soon! Best wishes, Mara

Posted 2 years ago

“Really beautiful light fittings and shades. Look exactly like they do on the website. Arrived incredibly quickly as well. Would highly recommend!”

Helpful Report

Posted 2 years ago

Hi Sarah, Thank you so much for your amazing 5-star rating of Pooky! We truly appreciate your support and are thrilled to hear that you are happy with your purchase. Best wishes, Mara

Posted 2 years ago

“Perfect style for my bathroom and great service!”

Helpful Report

Posted 2 years ago

Hi Ruth, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“PHENOMENAL OUTSHINE OUTSTANDING KALEIDOSCOPIC YOGIC”

Helpful Report

Posted 2 years ago

Hi David, We are blown away by your feedback, what an outstanding review! We pride ourselves in our customer service and it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Mara

Posted 2 years ago

“Very good. Arrived as expected and looks great.”

Helpful Report

Posted 2 years ago

Hi Will, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for taking the time. Best wishes, Mara

Posted 2 years ago

“Gorgeous selection of lights with a wide selection of different shades to choose from and speedy delivery”

Helpful Report

Posted 2 years ago

Hi there, Thank you for leaving such a delightful review. We are overjoyed that you love your new Pooky purchase and look forward to seeing you again soon! Best wishes, Mara

Posted 2 years ago

“Love my new bedside table lamps!”

Helpful Report

Posted 2 years ago

Hi Issie, Thank YOU! We are so glad you love your new Pooky products and that we could supply you with delightful customer care. We look forward to seeing you again soon. Best wishes, Mara

Posted 2 years ago

“Very pleased with lampshade this is the second one I have bought from Pooky. The colours and size are as described. Very quick delivery too.”

Helpful Report

Posted 2 years ago

Hi Janis, Thank you so much for your wonderful 5-star rating of Pooky! We greatly appreciate your support and are thrilled to hear that you are very pleased with your lampshade. Your comment about the colors and size being as described is truly fantastic to hear, as we strive to provide accurate product information. We are so glad you love your new purchase as it looks lovely in your home! Best wishes, Mara

Posted 2 years ago

“Beautiful fittings and sockets that don’t break the bank.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for leaving such a delightful review and we are so happy that you love your purchase. We look forward to seeing you again! Best wishes, Mara

Posted 2 years ago

“Fabulous selection - THE top destination for lighting!”

Helpful Report

Posted 2 years ago

Hi Suzanne, We couldn't agree more with your statement - "Fabulous selection - THE top destination for lighting!" It's our utmost priority to offer an exceptional range of lighting options that cater to every style and taste. Your kind words reaffirm that we're on the right track! Best wishes, Mara

Posted 2 years ago

“My daughter recommended Pooky as she was pleased with her purchase ,,and I was pleased with mine too . I had a slight problem with one of the bulbs but customer services very promptly sorted it . I would definitely buy from them again . Thankyou .”

Helpful Report

Posted 2 years ago

Hi Joanna, It's wonderful to know that your daughter recommended Pooky to you, and we're delighted that you were pleased with your purchase, just like she was. We're sorry to hear about the slight problem with one of the bulbs, but we're glad that our customer services team promptly resolved it for you. Your kind words and satisfaction mean a lot to us, and we'd be more than happy to assist you with any future purchases. Once again, thank you for choosing Pooky! Best wishes, Mara

Posted 2 years ago

“Delivery was quick and as a first time customer, I can safely say I will be back!”

Helpful Report

Posted 2 years ago

Hi Tracey, Thank you so much for getting in touch with your feedback. It is great to hear from our happy customers so thank you for taking the time. Best wishes, Mara

Posted 2 years ago

Pooky is rated 4.9 based on 31,436 reviews