Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,966 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 16th December 2025

Juliette H

Pooky 5 star review on 15th December 2025

Christine S

Pooky 5 star review on 13th December 2025

Nigel D

Pooky 5 star review on 8th December 2025

Rebecca D

Pooky 5 star review on 7th December 2025

Anonymous

5810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My new lamp and shade is a perfect pick me up for the house after the Christmas decorations have been taken down leaving the house feeling very bare.”

Pooky 5 star review on 15th January 2024

Helpful Report

Posted 1 year ago

Hi there Aoife, Lovely choice of lamp and shade - and we are very pleased to hear that you are happy. Thank you for letting us know - it is much appreciated. Best wishes, Em

Posted 1 year ago

“We are absolutely delighted with our lampshades and impressed by your customer service.”

Helpful Report

Posted 1 year ago

Hi there Linda, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Great company to deal with, prompt delivery, excellent product and good customer service when I had a query”

Helpful Report

Posted 1 year ago

Hi there Nicola, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Easy transaction Super fast delivery Stunning lights”

Helpful Report

Posted 1 year ago

Hi there, Thank you for sharing your image with us, the chandeliers looks perfectly at home in your beautiful room! Kindest regards. Em

Posted 1 year ago

“What a gorgeous shade, exactly what I was looking for and such quality, love the way it’s lined on the inside, beautifully made! Will definitely buy from you again. Delivery to NI was expensive compared to other companies but it was fast and tracked.”

Helpful Report

Posted 1 year ago

Hi there Suzanne, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 1 year ago

“Amazing lamp and lamp shade with excellent delivery service.”

Helpful Report

Posted 1 year ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Quick and efficient delivery and beautiful lampshade in lovely bright colour and pattern!”

Helpful Report

Posted 1 year ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“I am extremely happy with my new lamp -- it's made an eye-catching point of focus in my living room, I love it! Prompt delivery and customer service. Will buy from Pooky again.”

Helpful Report

Posted 1 year ago

Hi there Anna, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kind regards, Em

Posted 1 year ago

“Excellent service, speedy delivery and beautiful lampshades and bases. Have bought 5 and all are beautiful and so unusual”

Helpful Report

Posted 1 year ago

Hi there Pamela, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“Great quality products and reliable delivery”

Helpful Report

Posted 1 year ago

Hi there Matthieu, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 1 year ago

“The lampshade arrived as promised on the due date. It was securely and safely packaged and is absolutely perfect. Very good price as we were lucky to see it on offer. Very happy with Pooky.”

Helpful Report

Posted 1 year ago

Hi there Frank, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 1 year ago

“Quick and efficient service and a great lampshade !”

Helpful Report

Posted 1 year ago

Hi there! Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“A beautiful, unique lamp which looks fantastic in my lounge. This is the third lamp I have purchased from Pooy and love them all.”

Helpful Report

Posted 1 year ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“Frequently buy from Pooky, have for years. Never disappoint from wall, ceiling, table lamps, and now a fabulous bobbin mirror.”

Helpful Report

Posted 1 year ago

Hi there Lizzie, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 1 year ago

“stunning lights and very fast delivery!”

Helpful Report

Posted 1 year ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 1 year ago

“Beautiful lamps and amazing lampshades that would normally cost a fortune. I am very happy to have found this shop…”

Helpful Report

Posted 1 year ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“Very pleased with the two shades and feel they add a little extra character to the room.”

Helpful Report

Posted 1 year ago

Hi Mary, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 1 year ago

“Easy to use website, lots of options and great delivery experience.”

Helpful Report

Posted 1 year ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 1 year ago

“Absolutely delighted with my purchases...Top quality...I will definitely buy more ..”

Helpful Report

Posted 1 year ago

Hi there, Lovely combination of the lamp and shade! We are very pleased to hear that you are happy. Thank you for letting us know - it is much appreciated. Best wishes, Em

Posted 1 year ago

“Smooth buying process.”

Helpful Report

Posted 1 year ago

Hi there Iveta, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

Pooky is rated 4.9 based on 30,966 reviews