Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,965 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 23rd December 2025

5812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with the lamp.”

Helpful Report

Posted 1 year ago

Hi there Barbara, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“Nice shade. Arrived promptly.”

Helpful Report

Posted 1 year ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“Absolutely thrilled with my new shades”

Helpful Report

Posted 1 year ago

Hi there Susan, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“Delivery and service has been good each time I've used Pooky. There is a significant surcharge for delivery to the Scottish Highlands which is made clear before purchase.”

Helpful Report

Posted 1 year ago

Hi Jennifer, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“Very happy with my pair of lamps! The quality of both the lamp stand and shade is Even better than I was expecting. Beautifully crafted and perfect overall picture to bring joy to our home.”

Helpful Report

Posted 1 year ago

Hi there Lizzie, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 1 year ago

“Nice product and great delivery service”

Helpful Report

Posted 1 year ago

Hi there Elio, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“I ordered two of the Freya rechargable table lamps with a 20cm shade and I am really happy with them all. They were delivered within 3 days and the quality of the lamp and shade is very good. Charging the lamp is very easy and it has kept it's charge very well so I won't have to charge them that often. The shade is a very pretty colour and it was very easy to fit onto the lamp. Overall I am very happy and am very tempted to buy a few more to put around the house!”

Helpful Report

Posted 1 year ago

Hi there, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Em

Posted 1 year ago

“Lovely shade at great discount - all packaged well and delivered promptly.”

Helpful Report

Posted 1 year ago

Hi there Kerry, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“Like the website, easy to order and product arrived quickly, very pleased.”

Helpful Report

Posted 1 year ago

Hi there Lynn, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easy as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Kindest regards, Em

Posted 1 year ago

“Great product and fabulous service! I found the website very easy to use, matching shades to lamps was easy. The wall lights look amazing too. Good customer service when I had a query. Would definitely recommend!!”

Helpful Report

Posted 1 year ago

Hi there Penny, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easy as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Best wishes, Em

Posted 1 year ago

“Selection of designs and their prices are just brilliant. Delivery is smooth and everything is packaged safely! My go to for lighting!”

Helpful Report

Posted 1 year ago

Hi there Jenifer, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“Great service and beautiful collection to choose from”

Helpful Report

Posted 1 year ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Really lovely design, well made, and super quick delivery!”

Helpful Report

Posted 1 year ago

Hi there Frances, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 1 year ago

“Delighted with all our Pooky lampshades. They add a touch of colour to our otherwise quite neutral rooms!”

Helpful Report

Posted 1 year ago

Hi there Emma, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Em

Posted 1 year ago

“Nice sleek light. Good length. Looks great above my pictures and happy that it’s adjustable, so can get it just right.”

Helpful Report

Posted 1 year ago

Hi there Cassie, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Em

Posted 1 year ago

“Beautiful lamp shades of the highest quality. Reliable, quick delivery. Perfect all round, thank you.”

Helpful Report

Posted 1 year ago

Hi there Erica, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Em

Posted 1 year ago

“Really love my table lamp”

Helpful Report

Posted 1 year ago

Hi there Mohammad, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Em

Posted 1 year ago

“Great website showing lights on and off and excellent customer service.”

Helpful Report

Posted 1 year ago

“Beautiful lampshade has really made a wonderful feature”

Helpful Report

Posted 1 year ago

“My new lamp and shade is a perfect pick me up for the house after the Christmas decorations have been taken down leaving the house feeling very bare.”

Pooky 5 star review on 15th January 2024

Helpful Report

Posted 1 year ago

Hi there Aoife, Lovely choice of lamp and shade - and we are very pleased to hear that you are happy. Thank you for letting us know - it is much appreciated. Best wishes, Em

Posted 1 year ago

Pooky is rated 4.9 based on 30,965 reviews