Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 30,966 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 30,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

Pooky 5 star review on 23rd December 2025

5812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pooky is just lovely”

Helpful Report

Posted 1 year ago

Hi there Katherine, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“Love this little rechargeable lamp and shade. Extremely high quality. Holds its charge for a 6-7 evenings. Really good weight to the base. Very smart. Delighted. Pooky deliveries are second to none- very speedy delivery and good customer service.”

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Posted 1 year ago

Hi there, Thank YOU for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same!! Best wishes, Em

Posted 1 year ago

“Beautiful dining room light and magnificent hall chandelier. Good quality, fast delivery”

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Posted 1 year ago

Hi there Anne, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Gorgeous re-chargeable table lamp bought, with linen lampshade, terrific quality of making, heft and warm light, very satisfied. The lamp arrived very quickly too. Now tempted to buy another Pooky table lamp!”

Pooky 5 star review on 12th January 2024

Helpful Report

Posted 1 year ago

Hi there, Thank YOU for letting us know so graciously that you are happy with your Pooky purchase. We love our rechargeable lamps and their versatility and glad you think the same!! Best wishes, Em

Posted 1 year ago

“Prompt service and delivery. Quality product.”

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Posted 1 year ago

Hi there Liz, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 1 year ago

“Service impeccable, autant dans la finition des produits que dans la livraison, à recommander sans hésitation.”

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Posted 1 year ago

Hi there Philippe, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Kindest regards, Em

Posted 1 year ago

“My lampshades were sent very quickly but sadly I had to wait about 10 days for delivery due to customs and extra payments. This had never happened with previous orders. Lovely quality though”

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Posted 1 year ago

Hi there Julia, Thank you for your email. I am sorry that this was delayed at customs with DHL, we understand this is frustrating however when a parcel is held, it is out of our control. However, we are so pleased that you love the quality of your lamp. Kindest regards, Em

Posted 1 year ago

“Great selection of lights and shades. We are thrilled with our wall lights and the delivery was very prompt.”

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Posted 1 year ago

Hi Carole, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Great lighting to a high standard of finish and all reasonably priced. Customer service is also very good, so I would highly recommend”

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Posted 1 year ago

Hi there Elizabeth, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“I’m very happy with my ceiling fitting and previously lampshades purchased. Good quality and really nice design. I always go to Pooky for lighting now- always worth a look.”

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Posted 1 year ago

Hi there Natalie, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“Good quality lampshade. So many designs and material. Highly recommend”

Helpful Report

Posted 1 year ago

HI there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 1 year ago

“This specialist company offer not only distinctive and beautiful lighting but an efficient and helpful customer service. Swift delivery with supportive after sales service. Thank you !”

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Posted 1 year ago

Hi there Lynne, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Wonderful products which we first saw at Weaver Green in Devon. You should sell your products at Weaver Green which is a great place to shop. Let me know when you get more amber resin bases in stock or similar.”

Helpful Report

Posted 1 year ago

Hi Ro, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Please contact us at hello@pooky.com if you wish to be put on a notification list for any of our stock and we will be happy to do so! Kindest regards, Em

Posted 1 year ago

“I’ve always wanted some Pooky lighting so bought 3 lampshades in the sale to try. The quality is really good and the fabrics from Sanderson archive were beautiful. Changing lampshades has elevated my living room adding a nice pop of colour. Highly recommend.”

Helpful Report

Posted 1 year ago

Hi there Zelda, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“Love the two shades I got - brilliant quality, quirky without being hard to live with and true to what was advertised. Plus fast delivery. Thanks!”

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Posted 1 year ago

Hi there Emily, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 1 year ago

“Such a stylish addition to any house”

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Posted 1 year ago

Hi there Marie, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 1 year ago

“We ordered picture lights, They were delivered very quickly. Will be ordering more from Pookey”

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Posted 1 year ago

Hi there Alistair, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“We’re thrilled with our two beautiful bedside table lamps! They are both classic and eyecatching - interesting pieces that will stand the test of time. Thank you Pooky!”

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Posted 1 year ago

Hi there Laura, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 1 year ago

“The lampshade we bought is beautiful, well made and the delivery was quick. Can’t fault the product or service. 5 stars!”

Helpful Report

Posted 1 year ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 1 year ago

“Speedy delivery, lovely lampshades”

Helpful Report

Posted 1 year ago

HI there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 1 year ago

Pooky is rated 4.9 based on 30,966 reviews